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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 716 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality, comfort, battery life, price, and wireless connectivity of the WH-CH500 Wireless On-Ear Headphones. Many reviewers found them to be lightweight and easy to use. Some customers did mention that the volume control could be improved, and a few found the fit to be uncomfortable. Others wished for more bass and a more stylish design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 716 reviews
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones - love the wireless. Rate them as good as wired beats.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Better than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earphones work perfectly, and the freedom from wires is a greater benefit than I anticipated.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones on sale not knowing how good they would be but I love them so much

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great head phones for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than I expected in this price range. Comfortable fit on my ears and good sound blocking.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great starter headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for headphones that are affordable and durable. These are good buy for the money spent

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great headphones for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wireless over the ear headphones for the price. The battery life on these are amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good product, good battery life

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, good battery life. Affordable. Works well for my 4 year old on long trips.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Husband loves them!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He says the sound quality is excellent and he uses them with TV and computer.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With these headphones my brother can watch TV as loud as he wants.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    just what I was looking for

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just as well as noise cancelling headphones that I had in the past.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear and functional the right one for the price used it for traveling works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great wireless headphones. The sound quality is acceptable, and they are easy to use. My only complaint is that they may not be comfortable on your ears. I would've liked them to be a bit larger. These squeeze pretty tightly. But for the price, and quality, this is a good buy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my kids use these for running on the treadmill and they work great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones that rock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My teenage daughter says her music comes alive with the quality sound they provide.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    GREAT HANDPHONES

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THESE ARE SOME OF THE BEST LOWER PRICED HEADPHONES THAT ARE GOOD WITH THE SOUND QUALITY

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for my grandchildren

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome go to use while working out very good quality and fair price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent alternative to ear buds!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are comfortable with excellent sound. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Cheaper headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were cheap!! BUT they sound great !!!! I’m very satisfied with these headphones!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great headphones. Loud, but not painfully loud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Loud, but not painfully loud. They are comfortable over the ears

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony - WH-CH500 Wireless On-Ear Headphones - Black

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT LIKE the control buttons. Seem to be in wrong place and seems to be a challenge to use. The 'light' showing device on/off, or charge is way too small. Disappointed in this Sony product. I would suggest better 'shopping' experience, and finding a employee that knows more about headsets.

    No, I would not recommend this to a friend