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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 716 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality, comfort, battery life, price, and wireless connectivity of the WH-CH500 Wireless On-Ear Headphones. Many reviewers found them to be lightweight and easy to use. Some customers did mention that the volume control could be improved, and a few found the fit to be uncomfortable. Others wished for more bass and a more stylish design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 716 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great and comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The style is sleak!! sony always makes fresh looking headphone with good sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Headphones for this price. Kids love it a lot hear music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good set of headphones. These give good sound and were reasonably priced.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good Buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Buy. Long battery life. Cheaper than the popular brand. Easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Perfect for what i needed it for.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My oldest boy enjoys these head phones till this day. He loved them very much.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome sound

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, sony doesnt disappoint. Excellent sound, excellent ergonomics.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves her headphones & she's 6 years old. She says it's alot of boom.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My husband uses the earphones when he works out.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fit and clear sound with the earphones. Highly recommend these earphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones on the deal of the day and they work pretty good.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality and battery life that stay for more than a week

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these as a backup to my Bose. The sound is just fine and they fit okay. I wish the ear part was a little more comfortable. It just has a small ear opening and I need to move it around every so often. If the earpiece fit smoother and was more comfortable I'd give it 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good set for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is really impressive for the price . It’s an everyday use product

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    First Bluetooth headphones. Sounds great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleased with the price and very impressed with the sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great quality at a good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound great for the price. Works well on hands free mode making calls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for money.Bass of speakers are good for the amount spent.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good value great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones another winner from Sony. They sound great. Love them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wireless is nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. No wires to mess with Very good sound. Recommend to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Enjoyable set of headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best set of headphones I have. Have wanted to move to wireless for quite awhile.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took it on a plane to watch and listen to movies. never lost power.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth for its price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was in need of NC headphone and this is doing its job. Great for the price

    I would recommend this to a friend