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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 716 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality, comfort, battery life, price, and wireless connectivity of the WH-CH500 Wireless On-Ear Headphones. Many reviewers found them to be lightweight and easy to use. Some customers did mention that the volume control could be improved, and a few found the fit to be uncomfortable. Others wished for more bass and a more stylish design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 716 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A very wonderful M95 bluetooth headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is the best I have ever used. Sound quality is excellent

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Headband
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Very Good (For Teenagers) AND Fairly Inexpensive

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony is introducing some new headphones to their WH series, namely the CH700N, CH500, & CH400. The CH500 (as well as its lower-priced brother, the CH400) are wireless only, while the “bigger brother” (the true “big brother” would be the WH-CH1000XM2, released late last year) offers a wired option. The primary difference between the CH400 & CH500 are the magnets, headbands design, and color choices (with the CH500, you can have it in any color you want, as long as its black…although Sony is supposed to (eventually) release them in grey & blue). Best of all, these operate using Bluetooth 4.2, so they are very energy-efficient. UNBOXING, AND INITIAL IMPRESSIONS: The outer box is typical “Sony”, with an inner corrugated cardboard bod providing the true protection. The headphones are rotated 90 degrees (flat), so as to allow the box to be as thin as possible. Inside, you will find a microUSB cable, for charging…and that’s about it. The instructions for pairing the headphones are printed on the inside of the box’s bottom flap. SETUP: There are two ways to connect the headphones: the standard Bluetooth connection method, or via NFC. I won’t describe the standard method, as everyone should be familiar enough with that. as for NFC (if your device has NFC, which most cell phones currently offer), you pair by tapping the headphone’s left cup to the device’s NFC contact point…it couldn’t be any simpler. COMFORT & EASE OF OPERATION: Controls are fairly well placed, with all controls having been placed on the right side. Additionally, controls are extremely simple. Thje power button (long-press) is also the play/pause button (short-press), while the volume up/down buttons (short-press) are also the forward/back buttons (long-pres). The earpads are a soft memory foam, covered in a soft vinyl-like material (great for comfortable extended listening), and are very comfortable for short-to-medium periods of listening. The headband is solid plastic, without any padding along the top, which gives them a somewhat “cheaper” feel/appearance. However, the headband is tight against the head, which is great for those wanting to wear the headphones while jogging, as it’s highly unlikely they’ll fly off your head. Unfortunately, between the tightness of the headband, and the lack of any headband padding, wearing these headphones for a long period of time can be “problematic”, to say the least, for those with larger heads…for kids & teenagers, on the other hand, these headphones could easily be worn comfortably for several hours. The cups rotate 90 degrees to the rear, and fold inward, compact enough to store almost anywhere. SOUND QUALITY: I tested the WH-CH500s listening to a variety of music styles, from pop, rock & country, to classical, jazz &new age. Overall, these produce a very good sound, something one would expect from slightly more expensive headphones. For a pair of $80 headphones, I guess I could say, where they cut costs in the headband department, they spent extra in the sound quality department. The 1.18” drivers are quite capable. THE GOOD: for their price-point, these are extremely good-sounding headphones. THE BAD: There’s no noise-cancelation…although, for $80, one can’t really expect this. THE UGLY: the tightness of the headband, combined with the lack of headband padding, means that adults could find it difficult to wear these for extended periods of time. FINAL VERDICT: Overall sound is very good. I wouldn’t recommend using these to listen to CDs from your home stereo system, but, if your intent is listening to music on mobile devices, that’s what these are for…and they’re great at it. While the headband has no padding, and could be “tight” for adults, kids, teenagers, and those with slightly smaller heads, will be able to wear these for extended periods of time, while most adults will only be able to wear them for short-to-medium periods. While the WH-CH500s lack noise cancelation, this is not a “detraction”, as the price these sell for wouldn’t normally include such. For adults, I would consider these to be “ok”, as most adults will probably prefer a better-sounding, higher-quality headset with active noise cancelation. But, for kids, teenagers, and even some younger-adults, these will be perfect, as the sound quality is quite good, and they are fairly inexpensive. If you have a teenager in need of a new Bluetooth stereo headset, I would HIGHLY recommend the Sony WH-CH500 be on your (extremely) short list….better yet, just skip the others, and get them these. Disclaimer: This product was provided free, or at reduced cost, for the purpose of reviewing the product. Nevertheless, the above review, be it positive, negative, or anywhere in-between, is a 100% honest review, and the price paid played absolutely no part in my review.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear phones have a great sound. Easy to connect via BlueTooth

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good while they worked.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have good quality sound and connect well. My son dropped them once from waist heigh on to the sidewalk. Even though they were unmarked they never worked again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these for a great pair of wireless headphones, at a middle of the road price. I was looking for more compact style. These were just right! Only downside is they make my ears a bit sore after a long time on, but that may get better as i wear them more.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding sound and build quality especially for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and easy to use. Clear sound value for money.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Just ok.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones were just ok. They sounded decent the only problem I had was I couldn't connect them to my Kindle fire and my Motorola phone simultaneously. For that reason I returned them.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with my purchase. Great sound with less price. :)

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this head set to use at the gym love it would recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Head Phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are used with our tv and the perfect answer to quiet viewing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to use when running or just relaxing. Excellent sound quality

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these when they put them on sale and they are really good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great head phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the price so I purchased two. Works great to watch TV with.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is cool. For the nice sound and the price you can’t beat this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great wireless headphones at reasonable price and also fit well

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound. Headphones deliver clear sound. Happy with purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Sony Wireless headphones sound great. I would recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Inexpensive wireless bluetooth headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice headphones for the price, good audio quality and well built. My only negatives are: it’s not foldable and it does not come with a case. So even though these headphones are small, they still take space in a backpack because they dont fold.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound at and affordable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones sound great and are affordable! Great buy!

    I would recommend this to a friend