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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 716 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality, comfort, battery life, price, and wireless connectivity of the WH-CH500 Wireless On-Ear Headphones. Many reviewers found them to be lightweight and easy to use. Some customers did mention that the volume control could be improved, and a few found the fit to be uncomfortable. Others wished for more bass and a more stylish design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 716 reviews
  • Rated 2 out of 5 stars

    Good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looked at different headphones and the price for this one was the best quality wise and price wise compared to other headphones sales person was very very helpful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this headphone as a gift and the recipient liked it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for a youngster

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 8 year old loves them. Not the best for music enthusiasts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought these for my grandkids and they love them..sound is great...light weight...began using them right away...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my kids love them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for my 10,11 yr old daughters . Pairs with ipad mini. I have to rip them off their ears! They love them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for Personal Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good to use for personal use ,would recommend also .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick set-up. Might be tight on the ears for larger heads.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones for my daughter She is 11 years old and is very happy with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gave as a gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this as a gift to my 21 yr old son. He seems to love these headphones...I never see him without them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints they were a gift for a teen so not bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome wireless headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony wireless headphones I bought are awesome! The sound is very clear and they were very affordable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them for a steal of a price during cyber week!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sony

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sony headphones are the best. have bought as gifts and for home and office

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had some trouble connecting to our tv, but finally figured it out. Now it works great. Just what we needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Christmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My children love them and use the all the time....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great one for kids

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this one for nephew and he enjoys it ! Works fine so far and no major complaints..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality can’t go wrong with Sony. It was a gift for my nephew and uses it with his MacBook

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose Sony because of previous experience with their products. I was happy with what I received.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very comfy headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these on Black Friday for a great price, no complaints. I alternate these and my beats solo.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kid loves them and do too. I do recommend them.

    I would recommend this to a friend