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Customer Ratings & Reviews

Your price for this item is $59.99

Customer reviews

Rating 4.5 out of 5 stars with 2656 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers often highlight the excellent sound quality, long battery life, and affordable price of the WH-CH510 Wireless On-Ear Headphones. Many users also appreciate the comfort of the headphones, with some saying they can wear them for extended periods without discomfort. However, a few customers have mentioned that the fit could be better and that the highest volume is not loud enough.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 124 Showing 2,461-2,480 of 2,656 reviews
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Unreliable.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and clear sound but not standard charging cable. If you lose it, you will need a new one.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ok. Feels very flimsy. I found it difficult to connect to Bluetooth . I bought on dale, but would not pay full price.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    For small ears only

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earphones were too small. It really was not great for my ears and the sound quality was not great

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not the greatest pair of earphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the greatest pair of headphones when it comes to the quality of sound, but they are wireless.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Almost Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product for a good price, but will end up returning because you can hear the music from the outside of the headphones.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not so great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasnt so great on phone calls,calls are very important to me and these headphones did not do it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Ok product, but I need noise canceling

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound was good, but outside noise gets amplified, need a different product to fly on planes

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Good sound uncomfortable fit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were too u comfortable for my ears, however they have good sound and noise cancellation

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sony headphones (wired)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not nearly as clear as my old headphones. They are noisy and makes the voices hard to hear.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    earpiece is too small to fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the headphones are good, but the earpiece is too small to fit.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t ship through Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones suck!! They’re cheaply made, plastic-y and don’t sound good. Also no noise cancellation. Add to this Best Buy’s insane credit card policies that required three separate changes to my credit card all for the same amount to the penny. This orde-al started 9/14 and despite multiple attempts to cancel via phone, in-store etc. I was unsuccessful. They’re position clearly was to have me receive the merchandise, and then get ut back to them via mail or in person. I’m sorry Best Buy, wouldn’t it be easier if you just cancelled the shipment and keep the merchandise in your possession. Like I asked you to do back on 9/14 and on 9/15?

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Doesn’t produce a loud enough volume

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m severely hard of hearing and have used Sony wireless headphones for years. My current set wore out and I purchased these but the volume doesn’t go high enough to accommodate my needs. Sorely disappointed after having used my previous ones ( several over the years).

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Cheap

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are cheap, and sound cheap. But for $40, that is what I expected

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    BAD PRODUCT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY CHEAP PRODUCT !!! GIVES SONY A BAD NAME !!!!!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    xxxxxxxxxxxxxxxxxxxxxxxxxx

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned it.. I returned it. I returned it. returned returned

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No comfort

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I also own the Sony xb950bt , which are comfortable to wear, these killed my ears, returned them immediately

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    perfect for a gift to a kid

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It stays up to the name, doesnt produce that great sound but for the price, it makes it perfect for a gift

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    just ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you can still hear outside noise when you have them on. they are just ok

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ehh

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my son to do all this at home schooling and they get the job done. Not great but not awful.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Perfect for kids

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were purchased for my daughter - basic and easy for her to use, not that expensive if they get lost or broken.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      @beatles824, thank you for choosing the WH-CH510. Indeed this is easy to use and has great sound. We hope that your daughter likes it. -Erin Sony_US