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Customer Ratings & Reviews

Your price for this item is $59.99

Customer reviews

Rating 4.5 out of 5 stars with 2656 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers often highlight the excellent sound quality, long battery life, and affordable price of the WH-CH510 Wireless On-Ear Headphones. Many users also appreciate the comfort of the headphones, with some saying they can wear them for extended periods without discomfort. However, a few customers have mentioned that the fit could be better and that the highest volume is not loud enough.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 127 Showing 2,521-2,540 of 2,656 reviews
  • Rated 1 out of 5 stars

    I could hear noises from outside more louder

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this thinking it will be a useful item but it turned out pretty cheap. I could hear outside noise more clear after using this. just a tap on my laptop keyboard, the cooking clankering sounds from the kitchen. it was a nightmare honestly. this was never expected from sony.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi bestss, we're sorry to hear that our product did not meet your expectations. The WHCH510/B does not have noise canceling feature. We recommend checking our WH1000XM3 which has a superior sound quality and noise canceling feature. Thank you for choosing SONY. ~Earl Sony_US

  • Rated 1 out of 5 stars

    Echo headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these headphones but when I am on the phone, there is an echo. I can hear myself talking on the phone.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Terrible feedback

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to remove microphone access in each video call or video or I get horrible painful feedback the whole time You can use them and not expensive but it’s not fun

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Malfunctions

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit occasionally restarts on its own while listening creating a temporary loss of audio and at times only 1 side has audio. Had good experience with Sony products in past, product malfunctioning within 2 months is new

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Pass on this

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too tight, felt like it was squishing my brain. Hurt my ears. Returned as soon as I could.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disconnects frequently.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't care if the sound quality was a little worse, but that it disconnects every 20 minutes regardless of what I'm doing is very annoying. It's already passed the return period so I guess I'm screwed. Come on SONY!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    not working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Problem is with me mainly. I can not get the thing to work and for my computer to recognize it and allow it to work wireless.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    NOT NOISE CANCELING- INCORRECT DESCRIPTION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are NOT noise canceling headphones. The product page is wrong. I talked to customer service about it but they don't care. Last Best Buy purchase of my life, bye.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Does not work with Microsoft Teams app

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it is okay. But it does not work with Microsoft Teams app, which was my purpose to buy it. So I returned it in the very same evening.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I need help.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know how to make it work on my tv. Instructions are horrible. I won't know if I will like them., until geek squad returns.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I am talking on the phone using this headset, it’s catching outside’s sounds. And mixing it with my speech.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Sony - WH-CH510 Wireless On-Ear Headphones - Black

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony - WH-CH510 Wireless On-Ear Headphones - Black did not work for me. They hurt my ears after just a few minutes. I returned them.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it 2 years ago, still enjoying it. Super comfortable, even wearing glasses. Goes a long time between chargings. If it's still available, I'm hoping to buy another one for someone else!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Headphone stop working

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only work for 2 months. Give this for Christmas present to my son. Can’t connect. Try to restart and many other way.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Too hard to get working

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't figure out how to get them to work. The directions don't make sense. I really need help here.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Comparability

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Low quality speakers and somewhat confusing Bluetooth connection. Also not compatible with diverse devices.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Cheap Material

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound was fair but the band broke while adjusting. I would not recommend this product

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    very crappy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor audio quality and feedback from background noise that you cannot adjust.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Echos on calls

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It echos my own voice. Also the other person can here their voice back.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Sony Wireless on ear headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not pleased with at all could here outside noise. I returned them.

    No, I would not recommend this to a friend