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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 4567 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are satisfied with the sound quality, comfort, battery life, and price of the WH-CH700N Wireless Noise Cancelling Over-the-Ear Headphones. They appreciate the excellent sound quality, comfortable fit, long battery life, and affordable price point. However, some customers have expressed concerns about the bass, volume, lack of accessories, and compatibility issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 4,567 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    MY FAVORITE PURCHASE

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is probable one of the best items i have bought from Best Buy. The base and noise cancellation on this thing is phenomenal. I would definitely recommend it. Great for airplane and long car rides, or if you just want to work and lock everyone else out of your head. The earmuffs are very comfy. They are sorta leather like so if it gets greasy its easy to clean. It kinda gives me the impression that it will strip after a while and that's my only concern about this item. Other than that it is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Love Them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable fit. Intuitive on ear controls and decent noise cancelling. The base on these is pretty good too! I was surprised.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Sony WH-CH700N

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though Sony has released two advanced versions since this one, I had decided to grab one due to the price (USD 80 + tax, Thanksgiving price) . Sound quality and battery life are simply awesome. I had a chance to compare this with my son's most recent model (Retailing at around USD 270) and the audio quality is almost same, however the advanced model lets you hear the other sounds in the ambiance/environment - taking audio fidelity to a different level. Suggest you to grab one! I am sure its gonna last a long time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good headphones with extra features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to get these $199 headphones for $99.99 at Christmas. It is lightweight, fits my ears perfectly, are wireless, and size adjustable. You can download an app to personalize different functions in sound and useability. You can connect it to google assistant and ask questions through the microphone. The only downside is the noise cancellation which could be better but that’s common in headphones that are less than around $300. A disappointment is that it doesn’t come with a protective case even at $200. I bought a very nice case for it on Amazon.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound fantastic. I'm so happy. They paired right up with my iPhone and worked great. The battery lasts forever, and they're very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great for Airplanes and Mowing the Grass.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to listen to audio books a lot. These noise canceling Sony headphones are comfortable to wear for extended periods of time. The combination of noise canceling and a volume capable of overcoming the noise on an airplane and while mowing with a gas powered mower, is excellent. My wife likes that she can’t hear what I’m listening to, while seated near her. I haven’t tried to figure out how to answer a phone call yet. I have been using these for about nine months without issue.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Love em

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery, decent sound, and super comfortable to wear all day. Easy to pair. Doesn't store super small though. Great value.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Matt, we're glad you like the sound quality of our product. Thank you for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    Just awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked these up when they were on sale for half off normal retail. Even at full price they are great for the money. Comfy, amazing sound, long battery and quick charging.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great comfortable headphones.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets my expectations, good sound and noise canceling, without having to go up to the + $300 price range. Very comfortable on long flight. These are the first noise canceling headphones I've owned so not sure what to expect. The category is noise canceling not noise eliminating. Noise canceling does not eliminate all background noise or voices just as described in other reviews which turned out to be just fine. Great improvement compared to quality ear buds used previously. Bought on sale, like them and would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Light, comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight and sounds great. Able to wear throughout an entire movie without feeling it. Battery holds up well. Noise cancelling pretty good.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Happy to own them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I got these headphones at a third of their regular price on a one day deal of the day sale. I still spent a lot but I’m glad I did. The quality is great the battery last forever. I want to say I’ve watched 20+ Hours of TV with them and they’re at a medium battery status right now. They are big so it’s not easy to lay back with them on. The only criticism I have is the blue blinking light. During the day and at night with the lights are on it’s not noticeable. Only when I watch TV in the dark close up I can see it blinking. It doesn’t bother me so much but it is to know

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect black friday gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony WH-CH700N is an exceptional entry to the already established line of quality Sony headphones that provides both an excellent listening experience as well as being an affordable wireless and wired option. At its price point, it offers competitive sound quality, noise cancelling, voice control as well as hands free calling. It also supports several codecs for wireless operation including SBC, AAC, APTX and APTX HD. Furthermore, the WH-CH700N is extremely compact and lightweight, making them a perfect choice for traveling and prolonged use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Good sound quality

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have great sound quality and noise canceling quality. Comfortable and go a long time on a charge.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Great headset from Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, great noise reductions specially good at high and low tones which I face with most headsets. Only drawback, not loud enough at max volume.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones exceeded my expectations. Comfortable to wear, great sound quality and battery life. Would definitely purchase these again.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    I hear what I want to hear...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality of these headphones is amazing! I wear them in my workshop when I am running the table saw, router, miter saw, etc. and there is little to no outside sound. When I am podcasting these are my go-to and they have been perfect from day one. Lightweight and comfortable around the ear, I would HIGHLY recommend these to anyone looking for a nice set of over-ear headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Battery life

    Rated 4 out of 5 stars

    Comfortable, adequate noise reduction

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First over the ear headphones. Upgraded from jvc reflex contour 2's (best in the ears for under $100) I think the Sony's will get hot in the summer. I wear headphones 8 to 10 hrs/day. I love not having to worry about charging my headphones for 3 days. I wish I knew how much better the noise cancelling was on the more expensive headphones. I can definitely hear a lot of ambient noise between songs. Otherwise, the music quality is impressive with good bass. Customization through the app is a nice feature but factory setting are best

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kase, we are happy to hear that you are satisfied with this unit. We are always looking to make Sony better. Thank you for sharing your feedback with us. Have a wonderful day! ~Earl Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good. Once fully charged, it last forever. Very comfortable to wear. I can wear this all day long!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    These are satisfactory-plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed these to protect my ears during a noisy frequent train commute. On the plus side, they do reduce noise to a great extent, especially the constant high-pitched noises that the train makes. But they don't completely block it, even with music playing. They don't come close to blocking people's conversations, I'd say it's more like a muffling. The JBL model at the same price was better at blocking sound but they were out of stock and I figured the Sonys would be less of a theft target as well. The bluetooth and other functions with these work very well, no complaints on operation.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great pair of earphone, confusing bluetooth button

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a great pair of earphones. I love the option to switch between wired and wireless. But the bluetooth connection button is confusing. Press once, and it toggles between ON and OFF. You need to hold it to switch on bluetooth connectivity. This functionality can be combined, and has been combined in other headphones. The noise cancellation is good for this type of headphone. If you want out-of-the-world noise cancellation, you'll need to buy Bose, and pay through your nose. I've not yet faced any issues with the battery, but then that may be just because of my usage pattern.

    I would recommend this to a friend