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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 4566 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are satisfied with the sound quality, comfort, battery life, and price of the WH-CH700N Wireless Noise Cancelling Over-the-Ear Headphones. They appreciate the excellent sound quality, comfortable fit, long battery life, and affordable price point. However, some customers have expressed concerns about the bass, volume, lack of accessories, and compatibility issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 229 Showing 4,561-4,566 of 4,566 reviews
  • Rated 3 out of 5 stars

    Noise canceling subpar, but headphone works

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can block out casual sounds like birds chirping, but ineffective on a plane. Sound quality is as expected from a headphone.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You know Sony, you should be ashamed. I purchased my noise cancelling headphones, for the soul purpose of it being able to cancel noises. I hear everything clear, even though my noise cancelling setting is on. For 109.99, you would think it would do what it claims. You should be ashamed Sony. I feel a little scammed. Mainly because you advertise something that was not true. This is my first experience with Sony and is my last.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These head phones didn't meet my expectations. They made my ears hurt and the sound wasent as good as i had hoped it would be.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tabby, We regret to hear that it didn't live up to your expectations. We value your feedback and we will surely take note of this for the betterment of our products. ~Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Music is audible to people around you..!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    According to my experience, while listening to music in this headphones it is loud and clearly audible to other people around you. Like lot of other people here, noise canceling is not great.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Headphones work ok

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theses headphones are alright. They sound ok but for the price I expected them to rock.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Painful Experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I put them on my head and almost immediately felt a headache coming on. The ear pads aren't comfortable at all. The hard speaker pressed right on my ear...ouch! The band over the top of my head pressed in hard. The sound was just blah. Honestly this has turned me against Sony altogether. I will never buy anything from them again. Went straight back to Best Buy and bought Bose. They feel and sound heavenly.

    No, I would not recommend this to a friend