Customer Ratings & Reviews

Hi Vnczav,

We're so glad to hear that you enjoyed the noise cancelling and comfort of your Sony WHCH720N headphones—and thank you for awarding them 5 stars! It's fantastic to know they deliver the quiet and ease you’re looking for. We also appreciate your feedback about wishing they came with a case, as it has been taken in consideration for the most recent models!

Thank you for choosing Sony—hope today is fantastic!
DiegoV.

Thank you for the fantastic review, KayB!

We are so pleased to hear that your WH-CH720N headphones are everything you needed. It is rewarding to know that you are enjoying the clear sound and find them easy to use. We designed this model to be a convenient and reliable option for everyday listening, and it's great to hear that they are working so well for you.

Thank you again for choosing Sony and for sharing your experience.

Best regards, Gus, Sony Social Media Team

Hi E12G,

We are delighted to hear the WH-CH720N headphones are your favorite go-to choice! It is fantastic to know that the lightweight design, effective noise cancellation, and high-quality sound are making them perfect for your everyday listening needs.

Thanks for choosing Sony.

Best regards,
Eliab

Hi, Marvin,

Thanks for the review and the 5-stars rating! We are honored to hear how much you are loving your Sony Headphones and the amazing Sound quality it delivers! We are glad to hear you are taking advantage of the great noise cancelling as well. Thanks for the feedback towards the microphone, as that is something we can definitely take advice for future references!

Thanks for choosing Sony, have an amazing day!
-DiegoV

Thank you for your fantastic review!

We are so glad to hear that you are enjoying your new WH-CH720N headphones. It's rewarding to know that the noise canceling and long battery life are making such a positive difference for you. We designed them to be a great entry point into our noise-canceling headphone line, so it's wonderful to hear that we hit the mark.

Thank you again for choosing Sony and for your strong recommendation.

Best regards, Gus, Sony Social Media Team

Hi RodolfoL!
Thanks a lot for sharing your feedback! It brings us great satisfaction to hear how much you like your WH-CH720N!

These headphones are made to be lightweight and sturdy, so they feel good to wear every day. The sound is crisp and powerful and you can easily switch between noise cancelling and listening to your surroundings with just a button.

We appreciate you choosing Sony!
Best regards,
Estefany

Hi RashadB,

Thank you so much for the 5-star review! We're thrilled to hear how much you love our products.

It's great to know that your experience with the WH-CH720N headphones lived up to your expectations. We're proud of the sound quality and comfort these headphones offer, making it easy to enjoy your music on the go.

The dual noise sensor technology in the WH-CH720N is one of its key features, allowing you to immerse yourself in your audio without distractions from the outside world.

Thank you for choosing Sony, have an amazing day and enjoy your new headphones!
DiegoV

Hi AaronT,

We're so glad to hear that your Sony headphones provide amazing sound and sit comfortably around your ears, all while remaining lightweight. Thank you for awarding them 5 stars—a recommendation is a wonderful compliment! Their comfort and portability truly make them a joy to use for extended listening sessions.

Thank you for choosing Sony—hope today is fantastic!
DiegoV.

Hi Jonathan,

We're absolutely thrilled to know that your son loves the WH-CH720N headphones and finds them so comfortable. We're proud to create products that deliver great sound while being comfortable enough for hours of listening. We hope he continues to enjoy them for a long time!

Thank you for trusting Sony.

Regards,
Dominick

Hi KevinB!
We are very glad to know you're so happy with the WH-CH720N headphones.
It's awesome that you find the sound amazing.

Thanks so much for choosing Sony!
Best regards,
Estefany

Thank you for your positive feedback, LuisA! We're thrilled to hear that you are enjoying your WH-CH720N headphones. It's great to know they are perfect for your music listening experience while editing photos in Lightroom Classic. We're glad that the sound quality, noise canceling feature, and long-lasting battery have met your needs. We appreciate your review and thank you for choosing our product.
Gus

Hi Baker, Awesome! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl

Thank you for sharing your feedback, BigMike!

We are so pleased to hear that you feel your WH-CH720N headphones are a great value. It's incredibly rewarding to know that you are happy with the sound quality. We designed this model to provide a great listening experience at a great price, and it brings us great satisfaction to know we've succeeded.

Thank you again for choosing Sony and for your valuable review.

Best regards, Gus, Sony Social Media Team

Hello KevinB,

Thank you for choosing Sony!

We're honored to hear that the WHCH720N headphones are the best you've owned so far! We appreciate your feedback about the cuff material and hope they continue to serve you well for a long time.

Best regards,
-Fred

Thank you for sharing your feedback, HarleyE.

We are so pleased to hear that your WH-CH720N headphones are working so well for the price. We designed this model to deliver great sound and noise canceling at an accessible price point.

It's also great to hear that you're enjoying them at the gym! We appreciate you choosing Sony to be a part of your workout routine.

Thank you again for your valuable feedback and for being a Sony customer.

Best regards, Gus, Sony Social Media Team

Hi SanDisk,

Thanks for these fantastic five stars!

We are truly heartened to learn that your WH-CH720N headphones are delivering the great sound quality and comfortable over-ear fit you were looking for.

Thanks for choosing Sony!

Sincerely,
Jenn.

Hi Sbakkar,

We're so glad to hear that. Thank you for sharing your 5-star review and letting us know how much you love the lightness and excellent noise canceling of your Sony headphones. It's wonderful that they deliver such comfort and peace wherever you go.

Thank you for choosing Sony—wishing you a fantastic day!
DiegoV.

HI JeffreyO,

Thank you for the wonderful review! We're happy to hear that the WH-CH720N headphones are durable, comfortable, and that the noise canceling is working so well. Thanks for choosing Sony.

Best regards,
Eliab

Hi Valentinegifts,

Thank you for sharing your feedback on the WH-CH720N headphones. We're glad to hear that you were happy with the sound quality. We are, however, very sorry to learn that the physical buttons were difficult for you to use and that you ultimately returned the item. We understand that ease of use is just as important as sound quality, and we sincerely apologize that the design of the buttons didn't meet your needs. We appreciate you taking the time to let us know, as your feedback is valuable for our product development.

Thanks for choosing Sony.

Best regards,
Eliab