Customer Ratings & Reviews
- Model:
- WHCH720N/B
- |
- SKU:
- 10104649
Customer reviews
Rating 4.6 out of 5 stars with 1610 reviews
(1,610 customer reviews)Rating by feature
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Battery Life4.7
Rating 4.7 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
to a friend
Rated 4 out of 5 stars
Great for watching TV at night
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are my nightime TV headphones. I have a SONY TV with bluetooth so it's very easy to connect and for the few times it disconnects (which happens with all bluetooth devices sometimes) it's just a matter of re-pairing in the menu. The sound is loud enough. I keep them on the highest volume and they sound like a movie theater, not too loud not too soft. If you're looking to blow out your eardrum these aren't for you. But they work great for movies and regular viewing, like the news.
This review is from Sony - WHCH720N Wireless Noise Canceling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Patrick, Thanks for sharing your review on the Sony WHCH720N headphones. We're glad you like it. Enjoy and thanks for choosing Sony. -Craig
Rated 5 out of 5 stars
Amazing headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lightweight, amazing sound, good for everyday use!
This review is from Sony - WHCH720N Wireless Noise Canceling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kdb23,
Thank you for choosing Sony!
It's truly wonderful to hear that the WHCH720N headphones are lightweight, providing comfort for your everyday use, and that their sound quality is amazing. Your positive feedback about these features inspires us to keep designing products that enhance your daily listening experience.
Best regards,
-Fred
Rated 5 out of 5 stars
Best headphones ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works amazing! This is a perfect accessory for students.
This review is from Sony - WHCH720N Wireless Noise Canceling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SukhK,
Thanks so much for the 5-star review of the WH-CH720N headphones! We're thrilled to hear that they are working so well for you and that you find them to be a perfect accessory for students. One of the key features of these headphones is their long-lasting battery life, which provides hours of listening on a single charge, making them an ideal companion for a full day of classes and studying.
Thanks for choosing Sony, have an amazing day!
DiegoV
Rated 5 out of 5 stars
Peace on a Noisy Walk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent value. Perform well walking the track in a noisy gym.
This review is from Sony - WHCH720N Wireless Noise Canceling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RonaldM,
We're glad the WH-CH720N headphones are performing well for you, especially with their noise-canceling capabilities in a noisy gym environment.
Thanks for choosing Sony.
Best regards,
Eliab
Rated 5 out of 5 stars
great for long flight
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great pair of headphones, the noise cancelling works great. Bought them for my most recent flight to europe and totally blocked out all the sound!
This review is from Sony - WHCH720N Wireless Noise Canceling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hello RjG1, thank you for the five-star rating. It is truly wonderful to know you're enjoying the industry-leading noise cancellation technology of the WHCH720N headphones! We're happy to learn you just had a comfortable and relaxing flight with them. Thank you for choosing Sony! Sincerely, -Jenn.
Rated 5 out of 5 stars
Pretty Good!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality! Light on the ears and many different features on the app. Battery lasts forever! Got it for a good price when it was on sale. However if you don't like the feeling of it being “cheap” i don't recommend the material is very hollow.
This review is from Sony - WHCH720N Wireless Noise Canceling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user689988, Awesome! We are so glad to hear that you are happy with your new WHCH720N! Thank you for choosing Sony! -Carl
Rated 5 out of 5 stars
Great lightweight headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great lightweight headphones. Stay on head very well and sound great for the price.
This review is from Sony - WHCH720N Wireless Noise Canceling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Nathan,
Thank you for choosing Sony!
We're thrilled to hear that you're loving your WH-CH720N headphones! It's great to know that they are both lightweight and secure, providing a comfortable fit while delivering exceptional sound quality at an affordable price. We hope you continue to enjoy your WH-CH720N headphones!
Best regards,
-Fred
Rated 4 out of 5 stars
Great Noise Cancelation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones are great for noise canceling and have clear sound. The only negative is the location and difficulty using the on/off button. It's difficult to figure out while the headphones are on my head.
This review is from Sony - WHCH720N Wireless Noise Canceling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your review of the WHCH720N, LongIslandShopper!
It is most rewarding to hear that you love the noise-canceling feature and the clear sound quality of the WH-CH720N headphones. We understand your feedback regarding the on/off button's location and usage difficulty while the headphones are on your head. Your valuable input helps us improve our products, and we'll consider this for future designs. In the meantime, you might find it easier to familiarize yourself with the button placement before wearing them, which can help in quickly locating and using them without visual aid. Thank you for sharing your experience with us!
Thank you for choosing Sony!
Warm regards,
Gus
Rated 5 out of 5 stars
Good quality for cheap price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound in these headphones is really good, and together with the noise cancellation they are really nice for travel. In addition they are pretty lightweight which makes them really comfortable. However the fact they dont have a case or a bag to carry them sometimes was an issue to use them, also if you have big ears they could be a little bit uncomfortable as the ears could friction with the headphones as there is not that much space in the ear. Eitherway is a good quality product for the price it has.
This review is from Sony - WHCH720N Wireless Noise Canceling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Thanks for commenting, Juan!
We are extremely pleased to know about your satisfaction with the amazing sound quality, exceptional noise canceling function, lightweight & very comfortable fit design, and reasonable price of these headphones. We greatly appreciate your feedback with the carrying case and size of the earpads.
Thank you so much for the perfect star review and for choosing Sony!
- Romeo
Rated 5 out of 5 stars
Great Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best quality of the earphone is that the noise cancelling feature really works. And the quality of the sound is great.
This review is from Sony - WHCH720N Wireless Noise Canceling Headphones - Black
I would recommend this to a friendRated 5 out of 5 stars
Great Sound
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these so that my wife could get some sleep when a recent hurricane rolled through Florida. The noise cancelling was excellent, and she was able to play music and not even know that the wind was howling outside, and the rain was banging on the windows. Highly recommended!
This review is from Sony - WHCH720N Wireless Noise Canceling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .That's great to hear, Ploppy! We're glad you are impressed with the noise canceling feature. Thanks for choosing Sony. -Craig
Rated 5 out of 5 stars
Sony headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My husband loves these headphones. They are easy to connect to Bluetooth and work great.
This review is from Sony - WHCH720N Wireless Noise Canceling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, user218371,
Thanks for the review and the 5-stars rating! It brings us great joy to hear how much your husband is enjoying your Sony headphone's top-technology features! With up to 50 hours of battery, amazing Sound quality and modern and comfortable design, he'll be able to enjoy listening to his favorite tunes for a prolonged time!
Thanks for choosing Sony, have a wonderful day!
-DiegoV
Rated 5 out of 5 stars
The Sound of Sony!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Headphones for the price. Super comfortable. Puts out great sound. Long lasting battery. Enjoyed them so much I bought a second pair for my dad
This review is from Sony - WHCH720N Wireless Noise Canceling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Anonymous. Thank you so much for the fantastic review!. It is great to hear that you are enjoying the headphones and found them to be a great purchase!. The detailed feedback provided—regarding the comfort, sound quality, and battery life—highlights the value of the product. Your feedback is valuable, and we appreciate you sharing your thoughts with us!. Thanks for choosing Sony. -Milton
Rated 5 out of 5 stars
Quality and Comfort
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great alternative to Ear Pods. Love the quality and compfort!
This review is from Sony - WHCH720N Wireless Noise Canceling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MICHAELO,
Thank you for choosing Sony!
We're really happy to hear that you love the quality and comfort of your WH-CH720N headphones! It's great to know they are a fantastic alternative for you. Thank you for sharing your positive feedback.
Best regards,
-Fred
Rated 5 out of 5 stars
I have 5 of these in my house
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've bought a pair for everyone in my household. We all enjoy these headphones. I'm a bit of an audiophile, and these don't stack up to premium studio gear, but they do give you an isolated experience with quality audio nonetheless. The sound isn't bad, it just doesn't sparkle. I recently had an extended stay in the hospital trauma ward and these headphones blocked out all the people screaming, allowing me a good night's rest. Would recommend
This review is from Sony - WHCH720N Wireless Noise Canceling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .That's awesome, SumChump! We're glad you really like the headphones. Enjoy and thanks for choosing Sony! -Craig
Rated 1 out of 5 stars
Will snap or crack. Terrible build quality.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound but terrible build quality. I recommend avoiding these headphones. I owned these for about 6 months when a crack started along a seam (see pic), so I glued them hoping they would hold. Two weeks later, they snapped and came completely apart from the headband. Utter disappointment because these are otherwise good-sounding headphones. But clearly, they are very cheaply made. Avoid. I used these gently and stored them in a case or hung them on a headphone hook on my desk. Never dropped, sat on, or handled roughly. I own Sony 7506's which I love and have had for years and cost less than these do. Upsetting to see poor build quality at this price point. Support says that cosmetic and physical damage isn't covered by the warranty so I'm stuck with them. I'd recommend you steer clear of these.
This review is from Sony - WHCH720N Wireless Noise Canceling Headphones - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi RobertM, While we're glad you like the great sound quality of these headphones, we regret to hear about the issue you've experienced with your Sony WHCH720N. We take the quality of our products seriously and are sorry to hear about your issue. We encourage you to reach out to our Sony customer support team again, providing details about your concern. Please contact them through this link: https://us.esupport.sony.com/support/s/service?language=en_US.
We're committed to finding a solution and ensuring our customers have a positive experience with our Sony products.
Regards,
Sam
Rated 5 out of 5 stars
Great sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Sony headphones I love the sound quality. Easy to connect and great battery life. I highly recommend them.
This review is from Sony - WHCH720N Wireless Noise Canceling Headphones - Black
I would recommend this to a friendRated 5 out of 5 stars
Good purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones have a good laid-back neutral sound, They also have a good comfortable feel.
This review is from Sony - WHCH720N Wireless Noise Canceling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AGordo3, we are truly delighted to hear your feedback on the WH-CH720N headphones! It's great to know that you're appreciating their laid-back neutral sound and comfortable design. These features make them perfect for long listening sessions, ensuring you can enjoy your favorite music or podcasts with ease.
Thank you for choosing Sony!
Best regards,
Estefany
Rated 5 out of 5 stars
Excellent headset!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love everything about this headphones, easy use and completely worth the price.
This review is from Sony - WHCH720N Wireless Noise Canceling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mauro,
Thanks for the review and the 5-stars rating! We are very glad to hear how much you are loving your Sony Headphones and the amazing Sound quality it brings! With a modern and comfortable design, we are sure you can enjoy listening to your favorite songs for a very long time with no issue at all! Do not forget to download the Sony Sound Connect app to enhance the experience.
Thanks for choosing Sony, have a fantastic day!
-DiegoV
Rated 4 out of 5 stars
Fantastic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its too good, sound quality is superb. Battery life is also good
This review is from Sony - WHCH720N Wireless Noise Canceling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your fantastic review, Lucky!
We are so pleased to hear that you think the WH-CH720N headphones are too good. It's rewarding to know that you are enjoying the superb sound quality and that the battery life is meeting your needs.
Thank you again for choosing Sony and for sharing your experience!
Best regards, Gus, Sony Social Media Team















