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Customer Ratings & Reviews

Your price for this item is $144.99
The comparable value price is $178.00

Customer reviews

Rating 4.6 out of 5 stars with 1614 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 1,614 reviews
  • Rated 5 out of 5 stars

    Wireless headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are very good. They were a graduation present and she loves them!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your positive review of the WH-CH720N Wireless Noise-Canceling Headphones, Sheryl! We're delighted to hear that they made a wonderful graduation present and are being loved and appreciated. If you have any further questions or need support with your headphones, feel free to reach out.
      Thanks for choosing Sony!
      Gus Sony_US

  • Rated 5 out of 5 stars

    My favorite item!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Sound and connectivity are excellent quality!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Esteban2010,

      Thanks for the review and the 5-stars rating! We are very glad to hear how much you are loving your Sony Headphones and the amazing Sound quality it brings! With a modern and comfortable design, we are sure you can enjoy listening to your favorite songs for a very long time with no issue at al!

      Thanks for choosing Sony, have a nice day!
      -DiegoV Sony_US

  • Rated 5 out of 5 stars

    I love these headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are perfect when flying. I can watch a movie or listen to music without having to hear the sound of the plane or screaming children.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JenniferP, Awesome! We are so glad to hear that you are happy with your new WHCH720N! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    good phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product, 0 water resistance is a bit of a negative

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JesseH,

      Thank you for your kind words about the WHCH720N! We’re thrilled to know that you’re enjoying the product. We also appreciate your valuable feedback regarding the water resistance feature. Your insights are truly important to us, and we will certainly consider them as we plan for future improvements. Thank you for choosing Sony!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Sony Headphones for the Win

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones have amazing sound and the bass is super nice for all kinds of music. I use these for daily personal use at both home and in the gym, and they are amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Micaela, That's awesome! We're glad you are enjoying your headphones. Thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    Great Sounding Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Very comfortable to wear on long flights.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, RobertB,

      Thanks for the review and the 5-stars rating! We are honored to hear how much you are loving your Sony Headphones and the amazing Sound quality it delivers! With a modern and comfortable design, we are sure you can enjoy listening to your favorite songs for a very long time with no issue at al!

      Thanks for choosing Sony, have a nice day!
      -DiegoV Sony_US

  • Rated 5 out of 5 stars

    Sony headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These head phones work perfectly! Wired…Bluetooth…Flawless functioning with great sound at a great price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MrFarf, Awesome! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Sony headphone are great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfy headphones. My boyfriend loves them. He uses them for video games and for personal use. These are more comfortable than beats in my opinion and sound quality is better!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AzeliaL, We're glad you and your boyfriend enjoy the headphones. Thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    Really good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well with/without aux cable. ANC is excellent.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MeetP,

      Thanks for the 5-star rating! It's great to hear how much you're enjoying the built-in features of the WHCH720N headphones! We hope you have amazing moments with them.

      Thanks for choosing Sony.
      -Eliab Sony_US

  • Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i had a pair of airpods first gen, and i kinda wanted to upgrade to an over-ear set of headphones and these were perfect. the fit was great on my head, noise was high quality, awesome base and sound quality and only payed $120, i would definitely compare them to a higher priced set of headphones! great headphones for the price!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MariaD, Thanks for sharing your experience and we are happy that you like the sound quality and noise canceling feature of your new Sony headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Light weight

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect noise cancellation. Great sound quality with awesome output . Light weight

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BabatundeA,

      Thank you for your positive feedback! Our Sony WF-C700N truly wireless earbuds are indeed designed to deliver perfect noise cancellation, great sound quality, and a lightweight experience for all-day comfort. We're delighted to hear that you are enjoying these features!

      Thank you for choosing Sony!
      Best regards,
      - Stephanie Sony_US

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good headphones, especially for the price. Highly recommended

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your positive review of the WH-CH720N headphones, Solid! We are delighted to hear that you are enjoying their quality, especially considering their price point. Your endorsement and recommendation are greatly appreciated. If you have any further feedback or questions, please feel free to let us know.
      Thanks for choosing Sony!
      Gus Sony_US

  • Rated 5 out of 5 stars

    Great sound!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My teens love these headphones! I bought two of them. You can use them with a cord or Bluetooth. Sound quality is great! They fit over the ears nicely and are very comfortable. They also have the noise cancellation option. This helps when they’re playing games or listening to their music. I’d recommend these headphones!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello TamO, We are thrilled to hear that your teens love their new Sony WHCH720N wireless noise canceling headphones. You chose the best for them. Thank you for trusting Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Good Basic Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these. Easy to connect. Good Sound. Recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, David,

      Thanks for the review and the 5-stars rating! We are very glad to hear how much you are loving your Sony Headphones and the amazing Sound quality it brings! With a modern and comfortable design, we are sure you can enjoy listening to your favorite songs for a very long time with no issue at all! Do not forget to download the Sony Sound Connect app to enhance the experience.

      Thanks for choosing Sony, have a fantastic day!
      -DiegoV Sony_US

  • Rated 5 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality and decent noise cancellation

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, VenkataumamaheshreddyU,

      Thanks for the review and the 5-stars rating! We are honored to hear how much you are loving your Sony Headphones and the amazing Sound quality it delivers! Do not forget to download the Sony Sound Connect app to enhance features and the overall experience!

      Thanks for choosing Sony, have a nice day!
      -DiegoV Sony_US

  • Rated 5 out of 5 stars

    Very comfortable .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! I purchased this item as a gift and I wish I could have gifted it to myself. The noise cancellation works great and is really comfortable. This style is good and also is not too heavy. The battery life is wonderful it last in my case for about 3 days of daily use between charges. Overall is a great product for the price. I’m very happy with this purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ianmoone, Great! We're glad that you like the noise canceling, comfort, style, and battery life. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Greart headphons

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are fabulous headphones, and I use them quite a bit.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello TimFromLA, thank you for the five-star rating! We couldn't be happier to hear you're enjoying the WHCH720N headphones –hope you to continue using them as much as you like! Thank you for choosing Sony. Sincerely, -Jenn. Sony_US

  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and easy to use. I have used these headphones in the gym and on the basketball court and they never slipped off my head. The salesperson was trying to convince me to get a more expensive pair of Sony headphones but this was more in my budget.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Riquien,

      Thank you for the purchase! We're glad to hear that you like the sound quality of the headphones. We appreciate the 5-star rating and thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    I love these headphones!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not a regular headphone user. I bought these for a long plane flight. I listend to an Audiobook , didn't have to hear the airplane noise, and I could hearwhat everyone was saying without removing my headphones. They were comfortable, fit well and I can't imagione anything better. These are great headphones. Not just great for the price, but great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoyceA,
      Awesome! We're glad to hear that you enjoyed your long-haul flight using the headphones. Your satisfaction means a lot to us. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Good headset

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this headset since i bought it on may 10, 2024. Everything sounds excellent and looks good as new. Love using this headset for my shooting games.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, ThuinhK! We're glad you are happy with your headphones. Enjoy and thanks for choosing Sony. -Craig Sony_US