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Customer Ratings & Reviews

Your price for this item is $144.99
The comparable value price is $178.00

Customer reviews

Rating 4.6 out of 5 stars with 1614 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,614 reviews
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trying to put your happiness on less money ,finally make sense

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Mani,

      We are thrilled to hear that you find the WH-CH720N headphones a great value! At Sony, we believe in delivering high-quality sound and noise cancellation at a budget-friendly price. With advanced technology, long battery life, and comfort. Enjoy your new headphones and thank you for choosing Sony!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Work great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphone. They work great. The only thing i dont like is the touch sensitive part. I would rather have buttons.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DanaM, Thank you for your feedback on the WHCH720N headphones. We're glad to hear that you love the sound quality and overall performance. We understand that the touch-sensitive controls may not be to everyone's preference. The touch sensor control panel is designed to offer a seamless and intuitive way to manage music playback, phone calls, and ambient sound without the need for physical buttons. However, we appreciate your input and will consider it for future product improvements. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Headphone gift

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson seem to never take them off .i guess the quality and comfort meets his standard

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HenryR, Awesome! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Rated 4 out of 5 stars

    Good Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soft on the ears good quality for the price.. Love them

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi David, we appreciate your positive review!

      Glad you're enjoying the comfort and quality of the WH-CH720N headphones.

      Thanks for choosing Sony!

      Sincerely,
      Jenn. Sony_US

  • Rated 4 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The work great but a piece broke off. I love the sound and quality though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works for us!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my young adult who is learning to manage ADHD without meds/ Provides just enough distraction with music on a low volume and keeps outside noise to a tolerable level. The black color let her inner artist out as she painted gold leaves around the entire thing...nothing to do with how it works, but it made her happy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TinaP,

      You made the right choice! We're glad that your daughter is enjoying the sound quality, noise canceling function, and color of the headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    My new Sony headphones.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit great over my ears and comfortable. Sound is good and noise. Anceling works. Bluetooh connection was a breeze.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DelV, Awesome! We are so glad to hear that you are happy with your new WHCH720N! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Great noise cancellation for gym or work

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise cancellation and very durable for gym and anything you throw at it. Very comfortable to wear. For the price, you cant go wrong.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thanks for the 5-star rating, MGMG! We're glad you are happy with your new headphones. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 4 out of 5 stars

    Solid headphones for a good price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality. They are comfortable on the head and don’t hurt your ears if you use them for a long period of time. I like the app that can help you adjust the sound, it’s very nice!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RubyK, Fabulous! We’re extremely pleased to hear that you're enjoying the outstanding sound quality, comfortable design, user-friendly companion app (Sony | Sound Connect), and overall performance of your WHCH720N headphones! Thank you for choosing Sony! - Romeo Sony_US

  • Rated 5 out of 5 stars

    Great headphones!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Sony WH-CH720N headphones! The sound is amazing, the noise-canceling works great, and they’re so comfortable to wear for hours. Plus, the long battery life is a big bonus.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JamesG, Thank you for the positive review! We're thrilled to hear you love the amazing sound, great noise canceling, comfortable fit, and long battery life of your Sony WHCH720N. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    JV’s Quietcomfort

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design and quality of this product is above the expectation. Using this product is making me eargasm.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi there, We're truly glad that it exceed your expectations. Enjoy and thanks for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality sound. Fit completely over my ears and are very comfortable. Especially happy because they were on sale. Great product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TravelingGirl,

      Perfect! We're thrilled that you are enjoying the sound quality, fit, and comfort of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Great merchandise

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the durability and size of these headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, SheilaD,

      Thanks for the review and the 5-stars rating! We are glad to hear that you are loving your Sony headphones! With the WHCH720N you can keep your music playing all day with a battery life that delivers up to 35 hours of power and designed to be Sony’s lightest wireless noise-cancelling headphones yet. Featuring a slimmer, lightweight headband, these headphones have been re-structured to create more space and comfort for the ears. Making them the ideal headphones to work from home or movie.

      Thank you for choosing Sony, have a great day!
      -DiegoV Sony_US

  • Rated 4 out of 5 stars

    Good but overpriced

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice bass quality and clear sound. However, for the amount paid, you'd expect to at least be able to fold the headphones for easy portable storage, or even a case for it would've been nice. A little overpriced for what it is in my opinion. Other than that, long lasting battery (I only have to charge it a couple times a week if I use it a couple hours every day).

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MariaD, Thank you for your honest review. We are glad to hear that you are happy with the battery life and overall performance of your WHCH720N. Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Shut out the real world...when you want to

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome over ear headphones with superior sound quality and a fantastic noise-cancelling driver.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BCMo, We're truly delighted to know you're enjoying the WH-CH720N! The superior sound quality and effective noise cancellation seem to be real highlights. Thanks for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect Christmas gift for a 17 year old. He says they work perfect and had them paired to his phone within minutes.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's perfect, Cory! These headphones are indeed a perfect present to your love ones. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    Perfect Hearing Aids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good my daughter is very happy excellent product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your experience with the WH-CH720 headphones, Moises!

      We're delighted to hear that your daughter is very happy with the product! We appreciate your positive feedback and are glad that you had an excellent experience. If you have any questions or need further assistance, feel free to reach out. Thank you for choosing Sony!
      Gus Sony_US

  • Rated 5 out of 5 stars

    sony

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for its price!!! Im a college student and this is perfect! literally dont hear anything when Im wearing them. I’ve had a beats headphones before this and it wasnt half as good as this and the price was very similar. overall 10/10 and would definitely recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SunshineS, That's awesome! Thanks for sharing your experience with your new Sony WHCH720N wireless noise canceling headphones. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Good connection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crisp sound connects to Samsung Frame TV easily. Good for listening to music as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BonnieL, Awesome! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Like these headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice headphones. Comfortable with excellent sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Costanza, we are thrilled to hear that you like the Sony - WHCH720N headphones! They have a super comfortable and lightweight design, making this model our lightest wireless noise-cancelling headband ever. We hope you continue enjoying the comfort and great sound they produce, thank you for choosing Sony. Regards, -Dominick Sony_US