Customer Ratings & Reviews
- Model:
- WHCH720N/B
- |
- SKU:
- 10104649
Customer reviews
Rating 4.6 out of 5 stars with 1614 reviews
(1,614 customer reviews)Rating by feature
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Battery Life4.7
Rating 4.7 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Darn good headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these and took them back not realizing my phone was the problem not the headphones. I turned back and grab them on sell. I don’t regret buying these and they sound really good and goes hard. Battery life ic crazy! Three days strong.
This review is from Sony - WHCH720N Wireless Noise Canceling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Imken,
Fabulous! You've definitely made a great choice! We are extremely pleased to know about your satisfaction with the amazing sound quality and long-lasting battery life of these headphones. Thank you very much for purchasing our WHCH720N and for choosing Sony!
Best regards,
Romeo
Rated 5 out of 5 stars
Noise
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My noise cancellation was everything. But now I think it causes me a pimples that I can’t use it. I would like the small ear so I don’t have it no more.
This review is from Sony - WHCH720N Wireless Noise Canceling Headphones - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi FrankC, Thanks for the 5-star review. Enjoy and thanks for choosing Sony. -Craig
Rated 5 out of 5 stars
good headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.they seem to work well. They are my son's and he has had no complaints
This review is from Sony - WHCH720N Wireless Noise Canceling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi lmbrjk, Awesome! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
Rated 5 out of 5 stars
Yes! Would highly recommend
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love love love! They fit nicely and they’re comfortable. They’re not too tight on my head. They have the option to noise cancel and the option to hear what’s going on around you. You can turn that on and off. I like that incase someone tries talking to me while I have them on.
This review is from Sony - WHCH720N Wireless Noise Canceling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Stephanie, Thanks for sharing your awesome experience with your Sony headphones. We are glad to hear that they are the best headphones for you. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for your purchase. Enjoy! -Craig
Rated 5 out of 5 stars
Fantastic purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than I could have imagined. Sound is fantastic and the noise canceling is wonderful. I used these on a recent trip to Italy where I traveled by air and bus. I never had to worry about the battery, I just charged them when I arrived & they were good until I got home. They were a lifesaver!! lol
This review is from Sony - WHCH720N Wireless Noise Canceling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mkboe, We're very grateful for this positive feedback! We're really happy to hear you're very satisfied with the excellent audio and noise cancellation of these headphones. Good to know you point out the amazing battery life that is also noteworthy. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for your purchase and for choosing Sony! -Jess
Rated 5 out of 5 stars
100% recommended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality, sounds perfect, 100% recommended
This review is from Sony - WHCH720N Wireless Noise Canceling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GamarM, We're glad that you are enjoying the audio quality of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
Rated 5 out of 5 stars
Great choice for good headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is superb! Constrction! Sound! Noise cancel! Comfort! Very light weight for this style (covers entire ears). Microphone and Bluetooth perfect. Easy to charge. They aren't flashy - they simply work real good! Highly recommend! I think they're gonna last a long time!
This review is from Sony - WHCH720N Wireless Noise Canceling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DaveEvansMass, Awesome! We are glad to hear that you are happy with your new headphones! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! -Carl
Rated 5 out of 5 stars
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these based on excellent reviews I read and have not been disappointed. They have excellent sound quality and are very comfortable and lightweight to wear for hours.
This review is from Sony - WHCH720N Wireless Noise Canceling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi andy055,
Very nice! We're glad to hear that you like the sound quality and design of the headphones. Thank you for choosing Sony!
-David
Rated 5 out of 5 stars
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound…plus excellent noise cancelling. Definitely helps in loud areas. Plus the adaptive sound and equalizer helps out a lot.
This review is from Sony - WHCH720N Wireless Noise Canceling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KenV, Thanks for leaving us such a great review on the WH-CH720N! We are really delighted to hear you're satisfied with the incredible sound quality and excellent noise cancellation of your WH-CH720N Wireless Noise Cancelling Headphones. It's good to know you're utilizing the built-in equalizer on the Sony Headphones Connect app. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you so much for choosing Sony! -Jess
Rated 5 out of 5 stars
Love these headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones, Battery life is great. I use them all the time!
This review is from Sony - WHCH720N Wireless Noise Canceling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Student, Awesome! We are so glad to hear that you are happy with your new WHCH720N! Thank you for choosing Sony! -Carl
Rated 4 out of 5 stars
Sony headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought them for an upcoming flight as my earbuds tend to make it hard to hear the sound of my laptop. Bought these on sale and I’ve loved them ever since. My only complaint is that they were a little difficult to initially pair, otherwise they’ve been flawless
This review is from Sony - WHCH720N Wireless Noise Canceling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ThomasL, You've made an awesome choice! We're very happy to hear that you're satisfied with your purchase. We appreciate your feedback about the pairing procedure. At Sony, we are always looking to improve our product quality and features. We have noted your input and will be sure to forward this feedback to the appropriate department. Thanks for choosing Sony! -Sam
Rated 4 out of 5 stars
Earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds are OK good sound but hard to make him lower and higher on sound
This review is from Sony - WHCH720N Wireless Noise Canceling Headphones - Black
I would recommend this to a friendRated 5 out of 5 stars
Sony headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased as a gift for a child in college. Child really liked these. He advised they really keep the noise out he can quietly listen to his music while being in dorm. He has beats but these are better quality.
This review is from Sony - WHCH720N Wireless Noise Canceling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, 12Dozen! We're glad he likes them. Enjoy and thanks for choosing Sony! -Craig
Rated 5 out of 5 stars
Awesome.e sound quality at an affordable price!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These Sony headphones are a great value, especially if you can pick them up on sale. For the price you get amazing sound, decent ANC, and a super comfortable fit that you can wear for hours.
This review is from Sony - WHCH720N Wireless Noise Canceling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RoyValdez, That's awesome! We're glad you are enjoying your headphones. Enjoy and thanks for choosing Sony. -Craig
Rated 4 out of 5 stars
Great headphones but could be better
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall sound quality and noise cancellation is good for this price point. The only thing I dislike about this item is that it cannot be used while it’s charging. Even if you plug in the 3.5 mm jack it will not have any audio. I wished u could at least have the mono sound while it’s charging
This review is from Sony - WHCH720N Wireless Noise Canceling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RayB, We are happy that you like the overall sound quality and noise canceling feature of your Sony WHCH720N wireless headphones. We take all user input seriously and will make sure your comments reach the appropriate person, especially with regard to your concern. Thank you for choosing Sony! Vincent
Rated 5 out of 5 stars
Great value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with the performance of these headphones, which I purchased for travelling by plane. Noise canceling works very well and the sound quality is good, especially for the price. The battery life is amazing!
This review is from Sony - WHCH720N Wireless Noise Canceling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DaveS, We are glad to hear that you are very happy with the performance of your new Sony headphones. Thank you for your purchase. Enjoy! Vincent
Rated 4 out of 5 stars
Good ones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love how light they are. They connect well to my phone and good sound.
This review is from Sony - WHCH720N Wireless Noise Canceling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, NataliaV,
Thanks for the review and the 5-stars rating! We are delighted to hear that our headphones have made a great impression on you! Designed to be Sony’s lightest wireless noise-cancelling headphones yet. Featuring a slimmer, lightweight headband, these headphones have been re-structured to create more space and comfort for the ears. Making them the ideal headphones to work from home or listen to some tunes! Do not forget to download the Sony Sound Connect app to enhance the experience!
Thank you for choosing Sony, have a good day!
-DiegoV
Rated 5 out of 5 stars
good value headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.brought this to my daughter. she loves it and uses for her online classes.
This review is from Sony - WHCH720N Wireless Noise Canceling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChristopherD, Awesome! We are so glad to hear that you are happy with your new WHCH720N! Thank you for choosing Sony! -Carl
Rated 4 out of 5 stars
Why?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought those were noise canceling ear muffs, without having to be connected to Bluetooth!
This review is from Sony - WHCH720N Wireless Noise Canceling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoeB!
We are sorry to hear you had this bad experience with your Sony - WHCH720N, the type of noise cancelation your headphones have is active noise canceling (ANC), which means that in order to block the incoming noise, you have to turn the headphones on and also the ANC, the WH-CH720N has a button to toggle noise canceling settings, allowing you to switch between Ambient Sound Mode and Noise Cancelling Mode.
The Active Noise Cancellation (ANC) on the Sony WH-CH720N works by using built-in microphones that analyze ambient sound waves around you. The system then generates opposite sound waves to reduce surrounding noise. This process effectively cancels out low-frequency noises, such as engine sounds from an airplane or train, thereby providing a quieter listening environment.
It's worth noting that ANC does not fully eliminate all sounds, especially higher-pitched noises like human speech, and its effectiveness can vary based on how you wear the headset and environmental conditions.
You can check the link below for further info about this feature, thanks for choosing Sony!
Wireless Noise Canceling Stereo Headset (WH-CH720N)
https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000776935.html?utm_source=glean
-Gus
Rated 5 out of 5 stars
Gret
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great. and you can hear voices easily. great price too!
This review is from Sony - WHCH720N Wireless Noise Canceling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rwss, Awesome! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl















