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Customer Ratings & Reviews

Your price for this item is $144.99
The comparable value price is $178.00

Customer reviews

Rating 4.6 out of 5 stars with 1622 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,622 reviews
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones sound great easy to use and set up

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi possum,

      Great! We're thrilled that you like the sound quality and user-friendly functions of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Nice fitting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable.. fits over ears without hurting. Most headphones hurt ears

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi flyguy. We're glad you like your headphones. Enjoy and thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Cool Sony Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am having a lot of fun with these headphones. They are very comfortable and the sound is high quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Fridgehappy,
      Thank you so much for the 5-star rating! We're delighted to hear that you are having a great time with your Sony headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Kris Sony_US

  • Rated 4 out of 5 stars

    Sony headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty satisfied with the noise cancelling feature. Good deal for the price, and has an app that allows you to adjust your settings and it’s very straightforward.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AngelinaH, We're glad that you are enjoying your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Noise cancelling!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re looking for noise canceling headphones purchase these and I promise you won’t regret it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MomD, We are happy that you like your new Sony WHCH720N wireless noise canceling headphones. Thank you for trusting Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Excellent headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and comfortable… no heat felt while wearing it for more than 3 hours battery life also good highly recommended

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GD07, We are glad that you now have an excellent pair of wireless headphones. Thank you for sharing your experience and for choosing Sony. Enjoy! Vincent Sony_US

  • Rated 4 out of 5 stars

    Quality Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality and noise cancellation are great. The charge doesn’t seem to last as advertised (give or take 3 or 4 hrs). Great deal for the money!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tvdeal,

      We appreciate your feedback and we are happy that you like the sound quality and noise canceling feature of your new Sony WHCH720N headphones. When charging the headphones, please make sure to use the supplied USB Type-C cable. Check the cable and the adapter and make sure they are connected the the headphones and wall socket firmly. The available operating times of the unit with the battery fully charged will depend on the settings and how you use them. You can check out this link for more details: https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000776820.html.

      We take all user input seriously and will make sure your comments reach the appropriate person. Should you need further assistance, you can email us at socialsupport@am.sony.com.

      Thank you for choosing Sony!
      -Vincen Sony_US

  • Rated 5 out of 5 stars

    You need to buy this!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy with my new headphones!! I really recommend them… easy to wear and very light! And the sound!! Amazing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KaoryL,
      Thank you so much for an amazing review and recommendation! We really appreciate that you are happy with your newly purchased Sony headphones. Nice to hear you are enjoying the superb sound, easy fit, and lightweight design of the WHCH720N. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Good headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been happy with these headphones so far. Good sound quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TravisE, We're glad that you're enjoying your WHCH720N. Your feedback is greatly appreciated and thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wear them while on my riding mower. Most noise from mower cancelled which is very tolerable. Music sound great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LaneF, We are glad that you now have a pair of great noise canceling headphones. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    GREAT HEADPHONES

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for running and listening to music

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JavierM, Thanks for the 5-star rating! Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Best Buy Employee

    Rated 5 out of 5 stars

    Love them

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift for my husband. He loves them. He listens to his music quietly without disturbing anyone in the house.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Headphones, We are glad to hear that your husband loves his new Sony WHCH720N wireless noise canceling headphones. You chose the best for him. Thank you for trusting Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    New ears

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying these head phones ! Keeps even my wife in the "nod and smile" category.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ughugh, that's amazing! We are thrilled to know that you and your wife are having an enjoyable experience with our WHCH720N. Thank you very much for sharing your awesome experience and for choosing the best brand, Sony! - Romeo Sony_US

  • Rated 4 out of 5 stars

    Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked really well and was easy to set up for this less than tech savvy grandmother

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GwenS, we're glad you like your new headphones! Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product at a reasonable price. Headphones are comfortable to wear long term. I wish they had a carrying case however.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AETX,

      Awesome! Thank you for reaching out to us today. We're always happy to hear from you. We're glad to hear that you like the price point and comfortable design of the headphones. Your feedback is greatly appreciated. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Wireless headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wear hearing aids and these headphones are very comfortable to wear and don’t interfere with my hearing aids. Sound quality is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RBMB, We're glad that you are happy with your purchase. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Excellent noise canceling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sony headphone is the best noise canceling headphone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Miyamal, Choosing these headphones will definitely be worth it! We're delighted to hear that you feel the WH-CH720N is the best noise canceling headphones that you've owned and you're enjoying the exceptional noise cancellation and overall features. Thank you for leaving us such a wonderful review! -Jess Sony_US

  • Rated 4 out of 5 stars

    it's only headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the headphones are very high tech. I've never owned any like this and I still haven't figured it all out yet but I'm sure once I figure it out I'm going to enjoy the music

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my daughter and she loves them and wears them all the time and takes them everywhere.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoannL, This is a great gift idea! We're very happy to hear that your daughter loves her new Sony WHCH720N. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    A College Must Have

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My child in college loves these Sony headphones. When they are worn no oitside noise can be heard. Great for online classes.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RonG,
      Awesome! Glad to hear that your college child loves the WHCH720N headphones. This is definitely great for online classes.Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris Sony_US