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Customer Ratings & Reviews

Your price for this item is $175.99
The comparable value price is $178.00

Customer reviews

Rating 4.6 out of 5 stars with 1722 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,722 reviews
  • Rated 4 out of 5 stars

    Fire headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yooo this headphones are fire, you can like adjust the bass, treble, and mid and more. Noice cancellation is amazing, I can’t hear my screaming wife when I got these babies on. Only thing that bothers me is that the headphones can’t fold so I can’t fit them into like a small bag buts it’s alright cuz I got them on most of the time. Overall, favorite headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user732771, Thank you for the the amazing review! We're thrilled to hear you like the highly adjustable sound, excellent noise cancellation, and overall performance of your Sony WHCH720N. We have noted your input about the lack of folding options and will be sure to forward this feedback to the appropriate department. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Great Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved these headphones for a long time but just never bought my own pair. They are an amazing budget option from Sony and I recommend them to everyone who asks about them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JonathanC, Thank you for the positive review! We're thrilled to hear you love your new Sony WHCH720N headphones. We appreciate the recommendation and thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Great Noise Cancellation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great comfort, noise cancelation best ever and sound quality and extra features well worth it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Galaxy!
      Thanks for sharing your review! We are thrilled to hear that you're having such a great experience with your new WH-CH720N headphones. It’s awesome to know that the comfort and sound quality are making a difference for you.

      We really appreciate you choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Best budget headphones for you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent budget headphones with great noice cancellation and great sound design

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Preston,

      Thanks for sharing your experience! We can't be happier to hear you're enjoying the great noise cancellation and sound quality of the WH-CH720N headphones.

      We appreciate you choosing Sony!

      Sincerely,
      Jenn | Sony Social Media Team. sony-global

  • Rated 5 out of 5 stars

    Next best thing to Bose

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my favorite pair of headphones I’ve bought in years. They charge quick, they have excellent sound quality, they have lasted me over a year and they’re comfortable. It’s a shame they raised the price but they are definitely worth it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello KatherineO,

      Thank you for choosing Sony!

      We're elated to hear that your WH-CH720N headphones have been your favorite in years, providing quick charging, excellent sound quality, durability, and comfort. Your thoughtful feedback about the value despite the price change is greatly appreciated. Thank you for sharing your experience with us!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    My Sony headset-D

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset is comfortable, high quality sound, easy to set up and operate, long charge and good price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobertC,

      We are pleased to learn that you are finding the WH-CH720N so comfortable and easy to use! We designed these headphones with a lightweight headband and soft earpads to ensure they remain cozy for long listening sessions, and it is wonderful to hear that the high-quality sound and long-lasting battery life are providing the premium experience we strive for. Our goal is to provide advanced features like Dual Noise Sensor technology in a user-friendly package, and we are thrilled that the simple setup and great value have made them a perfect fit for you.

      Thank you for choosing Sony.

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    My sonnies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight for the comfortability in working out and the noise cancelation option is great ! The price was worth the buy !

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Skylinediamonds,

      It's a true pleasure to hear that your WH-CH720N headphones are the perfect fit for your workouts! We are glad that the lightweight design provides the comfort you need while staying active, and that the noise cancellation is helping you stay focused. It is wonderful to know that you found them to be a great value for your investment.

      Thank you for choosing Sony!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Awesome Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very comfortable and the best thing is that it comes with an app where you can regulate the state of the music

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JuanC,

      Thank you for choosing Sony!

      We’re elated to hear that you find the WHCH720N headphones comfortable and appreciate the convenience of the app for customizing your music experience. It’s wonderful to know that these features enhance your enjoyment and allow you to tailor your listening just the way you like. Your feedback truly encourages us to continue delivering products that blend comfort with advanced functionality.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple easy to use, great sound. Reasonable priced Bluetooth headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AntonioC,

      Thank you for choosing Sony!

      We’re elated to hear that the WHCH720N headphones offer simplicity and ease of use along with great sound quality at a reasonable price. Your feedback inspires us to continue delivering accessible and high-quality audio products that fit seamlessly into your lifestyle.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones. Great comfort Great sound cancellation. They make flying so much better!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, LisaL!

      We’re so happy to hear that your WH-CH720N headphones are making your flights so much better! It’s great to know that you are enjoying both the comfort and the noise cancellation during your travels.

      Thank you for choosing Sony for your trips!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Exceptional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some of the best of the best in terms of performance and sound quality. Not to mention, the comfort is a win! Noise canceling feature works very well even in the airports. Sleek styling and great wireless connection strength. The bass is great and the volume is ideal even in loud settings. The battery lasts long. Listening to music, watching TV or playing games is much more enjoyable with these on!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MattG,

      Thanks for sharing such a detailed and positive review of the WH-CH720N headphones!

      We're truly heartened to hear you're enjoying them across the board, from performance and sound quality to comfort and noise canceling.

      It's fantastic that you've experienced the benefits of our noise-canceling technology, especially in a challenging environment like an airport.

      We design our headphones to be lightweight and comfortable for prolonged use, we appreciate to hear that this has enhanced your enjoyment of music, TV, and gaming.

      Thanks for also mentioning their great bass, reliable wireless connectivity, and long-lasting battery—it's rewarding to read our customers highlighting all the great features they offer!

      Thanks for choosing Sony!

      Sincerely,
      Jenn | Sony Social Media Team. sony-global

  • Rated 5 out of 5 stars

    reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good headphones, lasts a really long time without charging it and when charging it’s very fast and last a while. Loud and sounds cleann. love it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JamallJ,

      Thank you for choosing Sony!

      It brings us great joy to hear that you’re enjoying your WHCH720N headphones! We’re glad the long battery life, quick charging, and clear, powerful sound are enhancing your listening experience. Your positive feedback truly motivates us to continue delivering quality products.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    QUALITY SOUND

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I fully recommended great price, excellent device, quality of sound

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Linnette100PERCENT,

      We are thrilled to hear that you're enjoying your WH-CH720N headphones! We take great pride in delivering high-quality sound and industry-leading noise canceling at an accessible price point.

      Thanks for choosing Sony. 

      Best regards,

      Eliab Sony_US

  • Rated 5 out of 5 stars

    14year old loves them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kiddo loves these. Not as heavy as the Beats Pro but still feels good quality. Sound is great and he has no complaints about battery life.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user520222,

      That is wonderful feedback! We are thrilled your kiddo loves the WH-CH720N headphones, which are designed to be lightweight (at approximately 6.8 oz) for long-lasting comfort, and we're glad they are enjoying the great sound and long battery life (up to 35 hours with Noise Canceling on). Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Rated 5 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my son’s birthday and he loves it! I wanted to get him something that was good quality and will last long!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      HI MarisolP,

      We’re so glad to hear your son loves his new WH-CH720N headphones! It’s a fantastic choice for a birthday gift, as they are Sony’s lightest overhead noise-canceling model, making them comfortable for long hours of use. With up to 35 hours of battery life and the same Integrated Processor V1 found in our flagship models, they are definitely built to provide high-quality sound for a long time to come. Thanks for choosing Sony.


      Best regards, Eliab Sony_US

  • Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this headphone as a gift and I love it. Quiet and clear sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jessica,

      It’s a true pleasure to hear that your new WH-CH720N headphones have made such a wonderful gift! We designed these headphones to provide a premium listening experience by incorporating our Integrated Processor V1, which helps deliver that "quiet and clear" sound you’re enjoying. By effectively canceling out background noise while maintaining crisp audio fidelity, they allow you to fully immerse yourself in your favorite music or podcasts. We are delighted to know that the comfort and performance are hitting the mark for you.

      Thank you for being part of the Sony family.

      Best regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Great for the money... Not for Bassheads

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price (particularly closer to $100 than $150), these are pretty hard to beat. Pros: - With some EQ tuning in the Sony phone app can provide some very good sound and clarity. Excited EQ preset is a good one - Enough bass for most songs paired with clarity for most musical genres as long as you're not looking for thundering bass - VERY comfortable as they are shockingly light and have just the right padding in all the right places... they feel much lighter than they look - These look nice and look more expensive than they are - I don't need ANC but this does an ok job if you turn it on. It doesn't produce noise cancellation miracles like the high end Sony's, Bose, or Apple headphones. Cons: - If you want that really deep bass, think the bass drop in the "Immortals" song by Fall Out Boy, you will NOT feel it with these headphones no matter what you do. The XB910n headphones will work for that. - When you turn on the headphones takes a noticeably long amount of time to connect to your device (compared to older Sony WCHC700N headphones I had) - Had a couple of times the connection dropped already. Reconnects in under 5 seconds but no rhyme or reason to it - So light they almost seem like toys... you will love it while wearing it but it is surprising to pick these up - Doesn't fold up small... folds flat and you'll need to buy a case if packing them up to keep them safe. Overall: - Solid buy if you're on a budget. Definitely try these out for fit at your local store... That sold me on these over the XB910Ns that were not as comfortable on my ears. - Covers all the music you'll likely listen to and looks/sounds good doing it - Very comfortable and no fatigue after hours of wear!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Joseph, Thanks for the 5-star rating! We're glad that you are happy with your headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for trusting Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After breaking my second pair of Beats headphones, I made the switch to Sony, and I couldn't be happier with my decision. The Sony headphones are significantly more comfortable than my previous Solos, allowing for longer listening sessions without discomfort. Overall, the audio experience has been more enjoyable, and I appreciate the improved durability that these headphones offer. Although they don't have a folding design, this hasn't been an issue for me at all. I opted for the sleek black pair, and I would definitely purchase them again without hesitation.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your positive review, SydneyA! We're delighted to hear that you are enjoying your Sony WH-CH720N headphones. It's great to know that you find them significantly more comfortable and durable compared to your previous headphones. We appreciate your feedback on the comfort, audio experience, and sleek design. Your satisfaction is our priority, and we're thrilled that our product has met your needs even in aspects like the non-folding design, which did not pose an issue for you. If you have any further feedback or need assistance, feel free to reach out. Enjoy your listening sessions and thanks for choosing us!
      Gus Sony_US

  • Rated 5 out of 5 stars

    Excellent for gym

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for the gym work so great that I bought my husband a pair for Christmas.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi YelicsaM,

      We are excited to hear that your WH-CH720N headphones have been performing so well during your gym sessions that you decided to share the experience with your husband. We take great pride in our lightweight design and Integrated Processor V1, which provide the high-quality sound and noise cancellation needed to stay focused during a workout, making them a fantastic gift for any occasion.

      We really appreciate you being part of the Sony family.

      Best regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Love them!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very light and sound quality is great. Not sure why people say volume is low. It is not.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, RicardoS!

      We’re so glad you’re enjoying the lightweight design and great sound quality of your WH-CH720N! It’s awesome to hear that the volume levels are hitting the spot for you—we designed these to deliver a powerful, balanced listening experience.

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team sony-global