Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 6533162
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.
This summary was generated by AI based on customer reviews.
Good
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality and long lasting. The sound is great and they don’t feel too bulky
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AngelG, We’re happy to hear you’re enjoying them! It’s great to know you’re impressed with the sound quality and find them comfortable and not too bulky. We designed these headphones with both audio performance and wearability in mind, so it’s fantastic to see that shining through for you. Thanks for choosing Sony! -Jess
Great headphones but could be better
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall sound quality and noise cancellation is good for this price point. The only thing I dislike about this item is that it cannot be used while it’s charging. Even if you plug in the 3.5 mm jack it will not have any audio. I wished u could at least have the mono sound while it’s charging
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RayB, We are happy that you like the overall sound quality and noise canceling feature of your Sony WHCH720N wireless headphones. We take all user input seriously and will make sure your comments reach the appropriate person, especially with regard to your concern. Thank you for choosing Sony! Vincent
Sony headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought them for an upcoming flight as my earbuds tend to make it hard to hear the sound of my laptop. Bought these on sale and I’ve loved them ever since. My only complaint is that they were a little difficult to initially pair, otherwise they’ve been flawless
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ThomasL, You've made an awesome choice! We're very happy to hear that you're satisfied with your purchase. We appreciate your feedback about the pairing procedure. At Sony, we are always looking to improve our product quality and features. We have noted your input and will be sure to forward this feedback to the appropriate department. Thanks for choosing Sony! -Sam
it's SONY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased these headphones. They were a good deal at $90 on Black Friday, but not so much at the regular price. but it sucks you need an app to connect the bluetooth
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Chadab, You've made an excellent choice! We understand your concern about needing an app to connect to Bluetooth. The Sony Headphones Connect app is designed to enhance your experience by providing access to various features such as noise cancellation settings, sound customization, and firmware updates. However, we appreciate your input and will consider it for future improvements. Thanks for choosing Sony! -Sam
Great head phones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfy on ears. The quality is great and connects to tv pc and phone. The charge lasts long.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LatroyaW, Awesome! We are so glad to hear that you are happy with your new WHCH720N! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound great !! I would definitely recommend these headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Queststreet773, we're glad you like the sound quality of our product. Thanks for choosing Sony! ~Earl
Perfect Hearing Aids
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good my daughter is very happy excellent product.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your experience with the WH-CH720 headphones, Moises!
We're delighted to hear that your daughter is very happy with the product! We appreciate your positive feedback and are glad that you had an excellent experience. If you have any questions or need further assistance, feel free to reach out. Thank you for choosing Sony!
Gus
Like these headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice headphones. Comfortable with excellent sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Costanza, we are thrilled to hear that you like the Sony - WHCH720N headphones! They have a super comfortable and lightweight design, making this model our lightest wireless noise-cancelling headband ever. We hope you continue enjoying the comfort and great sound they produce, thank you for choosing Sony. Regards, -Dominick
Good item
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brought as a gift and they really like it. Love how it switches between noise cancelling or microphone.
I would recommend this to a friendBrand response from SonyListens
Posted .Wonderful, JohnW! These headphones are indeed a perfect present to your love ones. Enjoy and thanks for choosing Sony. -Craig
Mikey
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works pretty well. Sound and noise cancellation excellent, love it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AminataM, Excellent choice! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Get the Sony next model touch controls instead
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mid size and great quality Sony is good brand - next model up is great
I would recommend this to a friendBrand response from SonyListens
Posted .Hello EZee,
We're glad that you are satisfied with the quality and size of our Sony WHCH720N. Listen to your favorite music without the world's noise with the long-lasting noise cancelation performance of WHCH720N. Featuring Dual Noise Sensor technology, the WHCH720N allows you to fully immerse yourself in music without any distractions. This headphone lets you enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you very much for trusting and for choosing Sony! - Marco
Headphones
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great in the gym, sound quality is amazing as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RyleighAckerman,
Thanks for your feedback! We're thrilled to hear that you're enjoying your WH-CH720N headphones, especially at the gym. It's great to know the sound quality is hitting the mark for you.
Our headphones offers you Crystal-Clear sound and up to 35 hour battery life.
Thank you for choosing Sony!
Best regards,
Stephanie
- Pros mentioned:Sound quality
Headphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use it for the gym and it works great. I can hear my music with no issues.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Octavio,
Awesome! We're glad you are enjoying your WHCH720N headphones especially while working out. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Kris
Great headphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got a pair as a Christmas gift loved them so much my sister ended up getting jealous so i bought her a pair. She absolutely loves them as well very easy to connect and goes over the ear not on top of it. Also very affordable
I would recommend this to a friendBrand response from SonyListens
Posted .That's amazing, Verna7m! We're extremely pleased to hear that you and your sister love our WHCH720N and that you are satisfied with the ease of Bluetooth connectivity, over-ear design, and very reasonable price of these headphones. Thank you so much for the perfect star review and for choosing Sony! - Romeo
Great
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and build quality, would buy this again.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RonalB, thanks for your 5-star rating! We're thrilled to hear you're enjoying the extraordinary sound and overall quality of the Sony - WHCH720N! These headphones have a super comfortable and lightweight design, with up to 35-hours of battery life which is the perfect combo for long listening sessions! Thank you for choosing Sony. Regards, -Dominick
Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The work great but a piece broke off. I love the sound and quality though.
I would recommend this to a friendMy sony headphones
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and very comfortable. I have really enjoyed them .
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MartinM,
Thank you for choosing Sony!
It's wonderful to hear that you're enjoying the great sound quality and comfort of your Sony WHCH720N. Your feedback is greatly appreciated and we are thrilled to know that your experience with the product has been positive. Enjoy your listening experience!
Best regards,
-Fred
Makes a great gift!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these headphones for my brother who loves to listen to podcasts and YouTube videos and he couldn't be any happier with these headphones! The noise cancellation effect is great and great for traveling, highly recommend it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Theresa,
Thank you for the 5-star rating and recommendation! This is definitely a great gift for your brother. Nice to hear he loves his new WHCH720N headphones. Thank you for choosing Sony! - Kris
Easy and Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup. Good sound quality. Thats all i have.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pinky, thank you for your review of the WH-CH720N headphones!
We're delighted to hear that you found them easy to set up and appreciated the sound quality. We designed these headphones to deliver a user-friendly experience coupled with superior audio performance, and it's great to know that we met your expectations. If you have any other feedback or questions, please feel free to share!
Thanks for choosing Sony!
Gus
Sony noise cancelling headphones for the Win!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these headphones, after doing my research online, before going into the Newport News, VA Best Buy store. The staff there was extremely helpful and patient with me as I compared the Sony to other brands, like the Skull Candy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ErikO, We are thrilled to know that you like the noise canceling feature of your new Sony headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. It's great to hear that you were assisted well by our local dealer. Thank you for trusting Sony! Vincent