Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 6533162
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.
This summary was generated by AI based on customer reviews.
Headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great pair for working out and doing the job to camel out anything else. Perfect!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AriannaJohnston We're glad that the headphones work great. We appreciate your feedback and thank you for choosing Sony. Erin
Good Value but I can't use them
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I found I can't use headphones of any kind because they plug my ears even at a very low volume. Otherwise they worked great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there, Thanks for reaching out. While we're glad that your headphones work, we're sad to hear that you are having trouble wearing headphones. The WHCH720N headphones are headband type of headphones that has ear cup that cover your ears unlike the earbuds that you insert into your ears. Let us know if you need assistance with anything so we can assist. You can reach out to our support team at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones Thanks and regards, -Craig
These are fantastic!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the skullcandy evo crushers but they made my head hurt. These are very comfy and sound great. Highly recommend them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gray,
Excellent choice! It's nice to hear you like the comfortable fit and great sound of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Kris
Sony Headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality and affordable headphones that have excellent battery life
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chemin, Glad you like your new headphones . Enjoy and thanks for choosing Sony. -Craig
Great gift
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got them for my wife she loves them sound quality is crisp and noise canceling is actually noise canceling
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChristianM, Awesome! We are glad to hear that you are happy with your new WHCH720N! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! -Carl
Sony Headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They pair great and have a great battery life. Have used them for four days and haven’t needed to charge once.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user820427,
Perfect! We're glad that you like the connectivity and battery life of the headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony!
-Ralph
Okay
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty decent headphones for the price. Only thing I will say is that it is falsely advertised as noise cancelling when in reality it’s more like ambient noise. Also there is some sound leakage so if you like to play your music loud then people around you will def hear it. But I still like them regardless because of how comfortable and lightweight they are, I can’t even feel them on my head.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi User837392,
Thank you for the review and we're glad to hear that you like the comfortable design and price point of the headphones. We're sorry to hear if you're not satisfied with the noise canceling of the headphones. We recommend using the Sony Headphones Connect app to adjust the noise canceling effect depending in your preference.
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-ch720n/software/00269130
Also, make sure the earpad covers your ears completely. Adjust the length of the headband so that your earpad covers your entire ear. For us to better assist you, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
-David
just what i needed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.these are great. no more wires. comfortable for long periods. I do not know the range they have yet.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GregorysM, We are glad that you now have a great pair of headphones. Thank you for your purchase. Enjoy your music! Vincent
Great buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything I expected for a good price too. Good noise canceling and sound quality is excellent
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user952438, We are glad that you like the sound quality and noise canceling feature of your new Sony WHCH720N headphones. Thank you for choosing Sony! Enjoy! Vincent
best headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.excellent product. always its a pleasure buying with best buy
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CarlosL, We're glad that you're enjoying your WHCH720N. Your feedback is greatly appreciated and thank you for choosing Sony. Erin
Quality headphones!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for my teenage son! Very comfortable and flexible. Hours long charge! Great sound
I would recommend this to a friendBrand response from SonyListens
Posted .Hi QueenB, That's great! We are happy to hear that our WHCH720N wireless noise canceling headphones are perfect for your teenage son. You chose the best for him. Thank you for trusting Sony! Vincent
Good headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice headphones, i love them. They are very comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Luzzy,
Great! We're thrilled that you like the comfort of the headphones. Thank you for choosing Sony!
-Ralph
Sony Headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These Sony headphones have AMAZING sound, super high quality feel, and are very practical for any situation that requires music! :)
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user332949,
Perfect! We are grateful to hear your enjoyable experience with the amazing sound quality and overall performance of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris
Great Headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good pair of headphone ms for a very good price! Highly recommend to anybody in the market looking for a decent pair!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kinghuncho907,
Thank you for such a great review and recommendation! We're delight to hear you like your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing SONY! - Kris
winner
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got these for husband as gift and he loves them. Good sound quality and noice cancellation,
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JulieA, We are glad that you husband loves his new Sony WHCH720N. You chose the best for him. Thank you for trusting Sony! Vincent
Great affordable option
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones for the price and I enjoy the ability to turn the noise canceling on and off. Still not quite as good as my sister's Bose ones, but definitely more affordable!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user710526,
Thank you for sharing your great experience with us! We're glad you like your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing SONY! - Kris
Sony WHCH720N Review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound quality with bass and really good noise cancelling as well as battery life!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user182009, We are glad that you like the sound quality and battery life of your Sony WHCH720N wireless noise canceling headphones. Thank you for your purchase. Enjoy your music! Vincent
Sony Headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really loved the quality and size of the headphones! Would definitely purchase again :)
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DanielaH, We are glad that you really loved the quality and size of your new Sony WHCH720N wireless noise canceling headphones. Thank you for your purchase. Enjoy! Vincent
Gift for person with sensory processing disorder
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gift for person with sensory processing disorder, would recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user421437,
That's awesome! We appreciate the 5-star rating and recommendation. Thank you for choosing Sony!
-David
Great buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A great buy really enjoy them. I wear them to the gym and when I'm traveling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello user333280,
That's nice! We're happy that you are enjoying your favorite music while doing your gym sessions or going to places. You can listen to your music without worrying the outside noise, thanks to the superb noise canceling capability of our WHCH720N. Thank you for choosing Sony! - Marco