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Customer Ratings & Reviews

$178.00

Customer reviews

Rating 4.6 out of 5 stars with 2762 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 2,762 reviews
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    L8ve the noise canceling. Comfortable. Quick set up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichelleK,

      Thanks for the 5-star rating! We're thrilled to hear you're loving the WHCH720N headphones! Their noise cancelling and comfort make them perfect. Make sure to download the Sound Connect app to enjoy all of the built-in features.
      Thanks for choosing Sony!
      -Aldair Sony_US

  • Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this product for my daughter's Christmas present she absolutely adore theme the sound quality is amazing as well as battery life and Bluetooth connectivity. Two thumbs up and a five star review for the Sony headphones

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JosephL,

      Very nice! We're glad to hear that your daughter likes the sound quality and battery life of the headphones. We appreciate the 5-star rating and thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Good Price & Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought these dor my son and he loves them. They are light weight and the sound quality is great!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jorden, Excellent choice! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Weight

    Rated 3 out of 5 stars

    Ok for their pricepoint

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're nice, but not as noise cancelling as I was looking for. They didn't create a shield around my ears, and didn't really block out airplane noise (which is what I was using them for). But, they're nice and lightweight, and a very nice color. In all, I think fairly good for their price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My husband loves these!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband uses his whenever he goes to the gym to block out annoying tv stations.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi OurHP, Thank you very much for sharing your experience with us. We are delighted to hear that your husband enjoys his Sony WH-CH720N headphones and finds them incredibly useful during his gym sessions. Thank you for choosing Sony! Enjoy! -Maria Sony_US

  • Rated 4 out of 5 stars

    Good Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soft on the ears good quality for the price.. Love them

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi David, we appreciate your positive review!

      Glad you're enjoying the comfort and quality of the WH-CH720N headphones.

      Thanks for choosing Sony!

      Sincerely,
      Jenn. Sony_US

  • Rated 5 out of 5 stars

    Worth the money!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for an international flight. The noise canceling worked perfectly and the included cable allowed me to use these, instead of the free ones given by the airline. 10 of 10, worth the investment

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 69C10, We are glad to hear that you like the noise canceling feature of your new Sony wireless noise canceling headphones. Thank you for trusting Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Excelent device

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this three months ago the quality is good, sound is also excellent and the most impressive is battery life I literally can uce them for all day and at the evening you will still have mo then 50% of battery.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Petro, We are glad to hear that you like the sound quality and battery life of your Sony WHCH720N wireless noise canceling headphones. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Meeting my best expectations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound. I bought these for a long flight and they lived up to my expectations. I used the noise cancellation for the entire flight while sleeping, listening to music and watching several shows. My one wish is that they would fold up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DouglasC, Thank you for sharing your awesome experience with your new Sony wireless noise canceling headphones. We are thrilled to hear that they lived up to your expectations. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Music

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for autistic, developmentally, disabled child

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great, I believe its the best headphones the price of $150 and below

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Vibol,

      You made the right choice with the Sony WH-CH720N! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Best bang for buck on the market.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Currently my favorite over-ear headphones. I use them daily connected to my phone and PC simultaneously. As my daily driver these have handled music, movies, gaming and even short phone calls no problem. I prefer this budget pair over my higher-end Sony XM5 at more than double price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChazC, We're glad that you are enjoying your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Great value for money

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for money. Battery lasts long and has decent sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JallowA, we're glad you like the battery and sound quality of our product! Thanks for choosing Sony! ~Earl Sony_US

  • Rated 4 out of 5 stars

    Excellent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product quality as expected from sony, sound and noise cancellatiion is very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing sounds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sounds are so amazing makes me feel like watching action classical you name it movies in the theater. I am si glad that i pick this headset. It makes my everyday cool and chill i truly recommend this product. Good quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello LeandroB, Thanks for sharing your amazing experience. We are thrilled to hear that you like the sound quality of your new Sony wireless noise canceling headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Both quality and service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality and reception. Service as always is exceptional.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobertD, Awesome! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    New headphones for pickkyp teen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got for my son. He has sensory issues and needed comfortable set that fit around his ears and great noise cancellation. He isbeyond happy with both. The sound quality is excellent too. 10/10 would recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Wonderful, MaryE! We're glad your son enjoys them. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Rated 4 out of 5 stars

    Okay.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seem a bit on the light side and flimsy but do the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    jbarbati

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. I love it! I am so pleased with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones for budget!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product if you're wanting to buy headphones on a Budget. Noise cancellation works well also, and the sound is great for the price. High recommendation for a budget

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Wellness365, We're glad that you're enjoying your WHCH720N. Your feedback is greatly appreciated and thank you for choosing Sony. Erin Sony_US