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Customer Ratings & Reviews

Your price for this item is $98.00
The comparable value price is $178.00

Customer reviews

Rating 4.6 out of 5 stars with 1636 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 1,636 reviews
  • Rated 5 out of 5 stars

    Sony Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really loved the quality and size of the headphones! Would definitely purchase again :)

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DanielaH, We are glad that you really loved the quality and size of your new Sony WHCH720N wireless noise canceling headphones. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Gift for person with sensory processing disorder

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for person with sensory processing disorder, would recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user421437,

      That's awesome! We appreciate the 5-star rating and recommendation. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Great buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great buy really enjoy them. I wear them to the gym and when I'm traveling.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello user333280,
      That's nice! We're happy that you are enjoying your favorite music while doing your gym sessions or going to places. You can listen to your music without worrying the outside noise, thanks to the superb noise canceling capability of our WHCH720N. Thank you for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    thumbs up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for the price! noise cancelling, cute and sleek, just wish it came with a case

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user437847, We are happy that you like the noise canceling feature and design of your new Sony WHCH720N wireless noise canceling headphones. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Need a case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good cancellation Good sound Should come with a case

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user742439, Thanks for the 5-star rating! We're glad you like the sound quality of the headphones. Unfortunately, they don't come with a case. Rest assured your feedback will be looked into for product improvement. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Christmas gift for my daughter but she knows someone who has them and loves them

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mamba4life, We are glad that you chose these headphones for your daughter. Our WH-CH720N headphones allow her to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. Thank you for trusting Sony! Vincent Sony_US

  • Rated 4 out of 5 stars

    Satisfied

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very satisfied with my Sony headphone. The sound quality is superb. Easy connection too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user155147, We're glad that you're enjoying your WHCH720N. Your feedback is greatly appreciated and thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Headphones Sony

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound and quality, excellent noise canceling, I recommend this headphones

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MartinM, Amazing! We're delighted to hear that you're enjoying the sound quality and noise canceling function. Thank you so much for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Eargasm

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound of the headphones are, so good. I was listening to a song, and it felt like the song was inside of me.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user386459, Great! We're glad that you are enjoying your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Great sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my daughter and she loves it. Great noise canceling and sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ClaudiaM,

      Thank you for the purchase! We're glad to hear that your daughter loves the headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Husband's favorite gift

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ability to turn off noise canceling is great. Very good sound quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JulieB, sweet! Glad you are enjoying your new headphones! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is out of ordinary, so clear the base is everything. Noise cancellation works prefect.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FredoE, Thanks for the positive feedback! We are happy to hear it meets your needs and you love everything, especially the exceptional sound quality and excellent noise cancellation of your WH-CH720N. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for the 5-star rating and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Great Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. Excellent sound. Amazing noise cancelling. Would buy again.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user469492,

      Thanks for commenting! We are truly delighted to hear your satisfaction with the amazing noise canceling feature, exceptional sound, and superb quality of the WH-CH720N. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it.

      Thank you very much for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Sony Headphone Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best headphones I’ve ever purchased, the sound quality is amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user136160, we're glad you like the sound quality of our product. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for a good price. Battery and sound quality are good and very comfortable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DanielM,

      Thank you for the purchase! We're glad to hear that you like the price point, battery performance and sound quality of the headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality great, like the battery life and sound plus the noise cancellation is great too. Highly recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarioS, We're very happy to hear this feedback! Glad you like the great sound quality, all-day battery life, and excellent noise cancellation of your WHCH720N. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Head phones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and a great price. Love it. Love the fit and sound quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AscencionH,

      Amazing! We're glad that you like the fit and sound quality of the headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 4 out of 5 stars

    Nice headphones.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great. Hooks up to two devices. Fit better than some more expensive models. I enjoy the sound cancelling.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user531936,
      Thanks for sharing your great experience with us! We're glad you like the superb sound quality, comfortable fit, Multipoint connection, and overall performance of your new headphones. Turn down the world's noise with the long-lasting noise cancelation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Head phones.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does great canceling out outside noise. Quick to connect.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello TawnE, Thanks for the feedback. We are happy that you like the noise canceling feature of your new Sony WHCH720N wireless noise canceling headphones. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    MSimp

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality. Easily adjustable for any size head

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MaryS,

      Thank you for the purchase! We're happy to hear that you like the quality and adjustable headband of the headphones. We appreciate the 5-star rating and thank you for choosing Sony!

      -David Sony_US