Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 6533162
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.
This summary was generated by AI based on customer reviews.
Head phones.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does great canceling out outside noise. Quick to connect.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello TawnE, Thanks for the feedback. We are happy that you like the noise canceling feature of your new Sony WHCH720N wireless noise canceling headphones. Thank you for choosing Sony! Vincent
MSimp
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality. Easily adjustable for any size head
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MaryS,
Thank you for the purchase! We're happy to hear that you like the quality and adjustable headband of the headphones. We appreciate the 5-star rating and thank you for choosing Sony!
-David
Christmas
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Husband loves it, uses it everyday Was a Christmas present
I would recommend this to a friendBrand response from SonyListens
Posted .Hello BLKBRD,
What a nice Christmas present! Surely, your husband will love the audio quality and performance of our WHCH720N. Thank you for your purchase and for choosing Sony! - Marco
Favorite Christmas gift!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Favorite gift to 16 year old daughter, really great sound!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Satisfied, That's very cool to hear! We're truly delighted your daughter loves the excellent audio and noise cancellation of her new headphones. Good to know that these headphone were a great gift for your daughter. Thank you for your purchase and for the 5-star rating! -Jess
Great for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, perfect for a plane. They definitely blocked a lot of ambient noise.
I would recommend this to a friendBrand response from SonyListens
Posted .That's awesome, Maverick2326! Your satisfaction with the amazing sound and features are greatly appreciated. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for the recommendation and for choosing SONY! -Craig
Nice headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good headphones for the price. No complaints so far.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello TylerDurden, Thanks for your feedback. We are happy to hear that you like your very good Sony WHCH720N wireless noise canceling headphones. Thank you for your purchase. Enjoy! Vincent
Sony great quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really great for the price. Sound quality is some of the best ive ever heard
I would recommend this to a friendBrand response from SonyListens
Posted .Hi OmarTav,
Thank you for your valuable feedback! We're glad to hear we were able to give you a great deal. Your satisfaction with the incredible sound quality of your new headphones is greatly appreciated. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thanks for choosing Sony! - Kris
Great purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable and easy to use. Sound is great. Noise canceling options are fantastic.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user866229, we're glad you are enjoying the comfort, sound quality and noise canceling feature of our product. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing SONY! ~Earl
720N review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones! Great sound and customization.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user536630, Thanks for sharing your experience. We are happy that you love your new Sony wireless noise canceling headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for trusting Sony! Vincent
Best headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing quality, great battery life, sound quality is good! Most affordable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user515288,
Thank you so much for such a great review! We're really happy that you like the great sound quality, long battery life, and affordable price of your new headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thanks for choosing Sony! - Kris
Love these headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is amazing and the noise cancelation is pretty good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user592367,
We appreciate the 5-star rating and we're glad to hear that you like the sound quality and noise canceling of the headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony!
-David
loveeeee
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i really love these. they stay on well while i’m running and working out.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi eden,
Awesome! We're really glad that you are enjoying your new headphones especially while running and working out. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thanks for choosing Sony! - Kris
Review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My sister was very happy with this christmas present
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kxshin, we're glad your sister is happy with her new headphones! Thanks for choosing Sony. ~Earl
Love love them
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the sound quality of these. I would definitely recommend them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello user683925, We are glad to hear that you love your Sony wireless noise canceling headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony! Vincent
Perfect Choice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and very impressed with noise canceling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SMUsh, We are happy that you like the sound quality and impressed with the noise canceling feature of your new Sony WHCH720N headphones. Thank you for your purchase. Enjoy! Vincent
BEST HEADPHONES I HAVE EVER BOUGHT
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound quality and the app is also amazing!!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KevinH, We're glad that you like the sound and use of app. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
Great headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headphones sounds so great!bass is good! And relatively cheap
I would recommend this to a friendBrand response from SonyListens
Posted .Thanks for the 5-star rating, user281030! We're glad that you are happy with your headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Craig
Headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very durable and works just like advertised. Noise canceling is awesome
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user618126,
It is our pleasure to hear your valuable feedback! We're glad you like the durability, noise canceling features, and overall performance of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris
Headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones, very comfortable and quality is good!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user807789,
We appreciate the 5-star rating! We're glad to hear that you like the comfortable design and quality of the headphones. Thank you for choosing Sony and enjoy your headphones!
-David
Would not recommend
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So I was looking for a headphone set with heavy bass to them. I like bass.I don't care much about mids and highs I just want to hear the bass drop and THESE ARE NOT IT. When listening to the demo, I mentioned that the volume wasn't very loud at all. The salesman I asked said they would be louder when I get them home and no...they did not get any louder. There's hardly any bass for the price I've paid for them. 150.00 They are flimsy. I have had headphones and earbuds under 40$ with better bass and loudness Another downside to these is people in the room can hear what you are playing EVEN at a low level. I would not recommend.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi VBrown, Thanks for sharing your feedback. We're sorry to hear that you are not impressed with the sound level. Kindly check the link below : https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000776831.html There are steps you can perform to resolve your concern.
Also, try resetting your device and observe if the sound quality defaults to factory settings.
If you need further assistance with your device, you may reach us at socialsupport@am.sony.com with the following details :
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the unit:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely,
-Craig