Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 6533162
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.
This summary was generated by AI based on customer reviews.
good value headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.brought this to my daughter. she loves it and uses for her online classes.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChristopherD, Awesome! We are so glad to hear that you are happy with your new WHCH720N! Thank you for choosing Sony! -Carl
No complaints
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have no complaints at all. It gets the job done when needed.
I would recommend this to a friendNice head phones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Girlfriend loves them definitely a good buy, bestbuy usually has a great selection
I would recommend this to a friendGood quality for the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is very good. However, it's not clear when the headphones are on or off, and connecting them to my devices was a challenge at first. I also think the noise cancelling aspect could be a little stronger. I wore them on two separate plane trips and both times, a lot of ambient noise still came through despite the noise cancelling being active.
I would recommend this to a friendBrand response from SonyListens
Posted .HiMikeL, We're glad that you like the sound quality. Thanks for your feedback and insights. Sony values the opinions of customers and is always striving to provide the best experience possible. For troubleshooting steps with regards to power and noise canceling, please check the Help Guide for more details: https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000776913.html
Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
Goated
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not going to lie. I honestly thought this was going to be like all the other headphones, but I cant see my self with any other headphones. The battery life is crazy the sound is wild I love them. The only thing is that I wish they had more colors.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Armando, we're glad you love the battery and sound quality of our product. We appreciate you feedback regarding the color variants of your SONY unit. Unfortunately, this WHCH720N only comes with Black and White color variants.
Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WHCH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing SONY! ~Earl
Lovely headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've owned these for about a month now and they're probably my favorite pair of headphones. The fit snug to my head and stay on. Previously was using a set of wired Shp9500 and these have phased them out of my everyday use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Percy, Awesome! We are so glad to hear that you are happy with your new WHCH720N! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! -Carl
Replacement wireless
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it for my husband. It works great. But it will not work wireless. I bought adapter but lot of static and noise. This was a replacement for set that broke. So if you have older pc it will not be wireless.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Toto, Thank you for purchasing the Sony WHCH720N! While we're glad it works great, we regret to hear you're having static noises when connecting through a Bluetooth adapter. This is definitely not the news we want to hear. Please follow the troubleshooting steps on this link to resolve the issue
https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000776831.html
If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam
Sony headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great audio for beginner audiophile. Very comfortable and no issues with bluetooth
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sonos, We're truly delighted to hear these headphones are a fantastic choice for someone stepping into the world of audiophilia, offering both comfort and reliable Bluetooth connectivity. Appreciate you sharing your amazing experience and for choosing Sony! -Jess
Highly recommended
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony always make great products, these truly last all day with just one charge and they sound amazing
I would recommend this to a friendBrand response from SonyListens
Posted .You made the right choice, Cjayy! We're glad you are enjoying your Sony wireless headphones. Thanks for choosing Sony. -Craig
Great Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these for my son and he loves them. The headphones completely cover his ears and that is something that comforts him. The battery life is great and haven't needed to charge them all that much.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VictoriaA, That's great to hear! We are glad that you son loves his new Sony WHCH720N wireless noise canceling headphones. You chose the best for him. Thank you for trusting Sony! Vincent
- Pros mentioned:Sound quality
Good for normal use
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good and Better if you can snatch them in clearance price ,
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Josh,
Thank you for the purchase and we're glad to hear that you like the headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony!
-David
Gret
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great. and you can hear voices easily. great price too!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rwss, Awesome! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced a pair that was 5 years old and the noise cancelling is even better.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CKman, Awesome! It's wonderful to hear that the noise cancellation has improved over your 5-year-old pair. Thanks for sharing your amazing feedback and for choosing Sony! -Jess
Great Headphones for noise cancelling!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband absolutely loves these headphones. He can use them while mowing. They are great at cancelling out the background noise!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CindyD, We're glad that your husband is enjoying his new headphones. Thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
head set
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Theses are well made. Good sound quality. Easy to connect.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi vikkivs,
Thank you for your valuable feedback! Glad to hear you like the good sound, build quality and easy connectivity with your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Kris
Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are good for the price point. Only had a month
I would recommend this to a friendHelp with hearing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These work great for my husband when watching tv as he is hard of hearing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PhyllisN, Awesome! We are so glad to hear that you are happy with your new WHCH720N! Thank you for choosing Sony! -Carl
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and easy connection with computer and other devices.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi QuimetC, Awesome! We are so glad to hear that you are happy with your new WHCH720N! Thank you for choosing Sony! -Carl
Perfect!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones. You can definitely hear the difference when you put them on in a loud crowded spot. They are just a little too big and sometimes fall a little when I look down.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnaG,
Thank you for the review and we're glad to hear that you like the headphones. These headphones features an adjustable slider (left and right) to ensure comfortable fit for long period of time. Thank you for choosing Sony!
-David
Sony WHCH720N wireless headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Splendid value, good sound, can be used as wired with older devices. Easy switch from noise cancelling to ambient.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WilfredF, Thanks for the 5-star rating! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig