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Customer Ratings & Reviews

Model:
SRSXB20/WHT
SKU:
5744201
Your price for this item is $99.99

Customer reviews

Rating 4.7 out of 5 stars with 3721 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are positive about the XB20 Portable Bluetooth Speaker's sound quality, ease of use, and bass. Many also appreciate its compact size, impressive volume, and convenient Bluetooth connectivity. While some find the device a bit heavy, the positive feedback on other features outweighs this concern. The inability to charge while playing music is another minor drawback noted by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 3,721 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Speaker

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker was pretty good for the price. My son took it and I haven't seen it in my house since. I do listen to it when I go visit him.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Just another speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great compact design. Good sound but not the best. It would be better if it had not only a white led light around but other colors as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MJGIG, Your feedback is highly appreciated, it will be a big help in improving the quality of our products. Thank you for sharing your review. ~Ralph sony_US

  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Sony XB 20

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little speaker has great lows mids and highs also the bass is awesome I would recommend this speaker to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great speaker for the price and size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound for the size. The batt lasts a good amount of time but it would be great if it lasted a little longer.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great bluetooth speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    makes listening to music from your smartphone sound much louder and better than from speaker from your smartphone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Impressive sound for the small size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a speaker that was small but maintained a quality sound! The speaker also flashes while on which is fun!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good sound

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still have it and it’s great. Battery last quite a while and has good range from Bluetooth.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My daughter loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter for Christmas and she loves it. She says it sounds like it's a much larger speaker.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good bang for your buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had it a short while, but clear, crisp, full sound. Fills the room great and works perfect outside on the patio.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was bought as a Christmas gift for my son-in-law. He says it has great sound and really enjoys it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luv it great price got it for myself ..: it’s good that was for a gift and it’s best price ever

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not an upgrade to the srs-xb2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as an upgrade to my srs-xb2 but it didn't sound any better. In fact I thought it couldn't even get a loud as my old speaker. However if you don't own any and are in the market for one, at $50 it still cannot be beaten.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Azianpoet, Your feedback is highly appreciated as this will help us in improving the quality and performance of our portable speakers. Thanks for sharing your review. ~Ralph sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this was a great speaker for the price. It seems to be of much higher quality than others I have tried

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great for the backyard and inside

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for something for outside so I could hear my music...this is small but the sound is loud great combo..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice speaker and is plenty loud. Used it on a 12 hour drive in a Uhaul and could easily hear it over the road noise.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rangasm, We're glad to hear that you're satisfied with your new Sony product. We appreciate your feedback. Thank you for choosing Sony! -Anthony sony_US

  • Rated 5 out of 5 stars

    Speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took this on vacation to Aruba and we listened to music on the patio, live the Bluetooth option.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Loud

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very deceiving. Great sound quality. Great buy. Worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is exactly what I wanted it to be I take it everywhere and people are impressed how good it sounds

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price! Sound quality is good and don’t have any complaints! Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very Happy With It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is just what I needed for my business. I can use it anywhere and the sound is amazing. Just love it.

    I would recommend this to a friend