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Customer Ratings & Reviews

Model:
SRSXB20/WHT
SKU:
5744201
Your price for this item is $99.99

Customer reviews

Rating 4.7 out of 5 stars with 3721 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are positive about the XB20 Portable Bluetooth Speaker's sound quality, ease of use, and bass. Many also appreciate its compact size, impressive volume, and convenient Bluetooth connectivity. While some find the device a bit heavy, the positive feedback on other features outweighs this concern. The inability to charge while playing music is another minor drawback noted by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 3,721 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Smooth Sounds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm enjoying this bluetooth speaker. Great sounds with a strong bass boost for your entertainment experience. I am very content and hope to enjoy it for many years to come.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker is very loud and is easy to use and it stays charged for a pretty long time

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony wireless speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price! Paid half price for this great little speaker. Already purchased one awhile back and my daughter liked it so I bought one for her for Christmas. Good speaker

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I compared this and 4-5 other speakers and this one was the best in sound and good quality. It even has a light around the edge of the speaker that lights with the music!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great sound... charger gets loose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this product for over 6 months now, and love the sound that it puts out. One big negative that happened over time is the charger connection. I tend to leave it plugged in most of the time we use it. But over time I've noticed it gets loose much more often. The slightest touch and it pops out. Not much can be done t remedy that, so it's a bit frustrating. Holds a charge for about 9-10 hours otherwise, but runs a couple of hours less if you have it cranked with bass boost. Overall pretty good though.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gifted this product to my unlce and he loves it. There are similar products in other brands at same price but the audio quality and volume are definitely better in sony

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Size, Sound quality

    Rated 5 out of 5 stars

    Awesome sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect sized speaker. Holds charge for days and the sound is clear.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Battery life, Sound quality

    Rated 5 out of 5 stars

    Great Speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Sound. Good base for size. Great battery life can't complain about anything so far

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this speaker on sale and so far i really like it. Has good sound, the only thing is that when your watching YouTube there is a delay. But overall it's a good buy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great external speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great external speaker! Very easy to use! I was nervous about buying it I would not need it and was spending money I did not need to spend, but I am so glad I bought it!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Size, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Sony Audio Bliss!!!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony SRS-XB20 wireless portable speaker has been a real treat to use. As someone who usually prefers wired headphones and speakers, I was pleasantly surprised by the quality and feel of the speaker. At its price point, it definitely packs a punch in terms of both sound and aesthetics and could easily cost more than it does. Physically, the speaker is fairly compact, roughly six inches in length and it has a decent amount of weight to it considering its small size, though not obtrusively so. Furthermore, it has a slight smooth texture and although what looks like plastic, it almost has a slight rubber feel to it. It is definitely a beauty to hold and is in no way cheap at all. Given this, I was quite impressed. On the top you will note your standard buttons such as power, volume control, play/pause, as well as a phone button for voice recognition. In addition, there is also an extra bass toggle as well as an add button for adding another speaker in a daisy chain. There is also a Bluetooth LED light that will remain solid when it is connected to a device and it will blink when it is not paired with anything. Furthermore, on the back there is a micro USB plug for charging, a 3.5mm audio in jack as an alternative to Bluetooth. Lastly, there is a reset button in between the USB and audio jack. One slight inconvenience was the documentation that came with it. Instructions are mostly pictures, which might annoy some people. For me though setup was straightforward so this wasn't too much of an issue. The first thing I noticed when I paired this with my Sony Xperia Z3+ was the sheer loudness of the speaker. This thing is LOUD and it completely took me by surprise! At about half volume, this thing fills the room with sound! Naturally, for other Bluetooth accessories, such as in my car, you have to max out the volume on my phone, then adjust the actual volume knob on the car stereo. This is not the case at all with the XB20; it really moves at low volume settings. However, I will mention that when the battery gets extremely low, you will need to increase the volume on your device. This is not a con at all but worth to note. Another impressive aspect of the XB20 was the bass. The bass is actually really impressive; on loud bass oriented tracks, it really rumbled quite well. With the Extra Bass button enabled, I could at least tell a slight difference than before. Given its size, it is insane that it reproduced what it did and you could actually feel some of the bass. The lights are also a nice added touch, and can be disabled by holding the extra bass button down. Another thing I would like to mention is that if you pair this with a Sony Xperia phone (excluding XA and XA Ultra), the phone will automatically detect this speaker as LDAC compatible. You will be given a choice on how it connects either by preferring sound quality or focusing on maintaining the connection. Essentially, LDAC enables the phone to stream the audio data at a higher bit rate over the Bluetooth connection (990 Kbps according to their website). Everything worked flawlessly, however, keep in mind here that if your music is not lossless (FLAC/WAVE/ALAC/AIFF), it would be best to leave the setting to maintaining the connection as you will not benefit since your music is missing sound that this was intended to reproduce. Granted, I am still bit of a skeptic even with my lossless audio collection since I do not have a way to fully verify that it is reproducing every nuance sound. Regardless, I will say it is still a feature definitely worth having; my classical and jazz collection at 96 KHZ/24 Bit sounded wonderful. Nonetheless, I am excited that Sony pays attention to the Hi-Res aspect of music both in their speakers and phones. I was able to pair my Z4 tablet, our X Compact as well as the Xperia X that we have in our household. All worked flawlessly and sounded amazing. Lastly, I would like to mention their application that pairs with this speaker, Sony Music Center (Songpal). I would like to mention that this provided some extra control over the speaker, allowing you pair it with a device or add an additional speaker, adjust the light modes, and lastly help manage the speaker when an audio cable is connected. You can also manage sleep settings as well as monitor battery level of the speaker (you can also hold down the phone button). In addition, it allows you to play your music on it. It is a bit redundant in this regard as you probably have another application to play your music but it does indeed work in case you do not. While I was fiddling with the application, I discovered that when you plug in an audio cable in, regardless if it is connected to Bluetooth, it will automatically switch to the audio cable. At this point, you can then increase audio in volume. Also, when I switch to the default music player and increased the volume on the side of my phone, I did not have to turn it up very loud. The speaker is really amazing volume wise. One last note I would like to mention. If you connected your audio cable while Bluetooth was on, and then connect your device via the cable and then disable Bluetooth afterwards, you will receive an error telling you that it does not have access to the device any more. This wasn't too much of a problem; however, I just removed the cable from my phone and enabled it. You might have to clear the application from your phone's memory if it hangs up. This was just a minor issue, and I was able to fix it. Overall, I would strongly recommend the SRS-XB20 for anyone who needs a high quality wireless speaker that is compact and portable enough to carry around. Physically, it is sturdy enough and weighs just right. Sound quality is top notch as well, providing loud sound at very low volume settings including punchy bass given its size. Sony has a winner on its hands, and I have no doubt everyone will be quite satisfied with this speaker.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortabe for to go, so fast connected bluetooth and clear sound.I like ultra bass .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Incredible sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this on Black Friday on sale, but it is 100% worth the $100 price tag. The sound is great and blue tooth range so far has been excellent. Couldn't be happier

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for a speaker to listen to while cleaning up or chilling outside, this speaker is great. Even better if you have two. I love it. Listen to it daily.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good sound. Loud.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was easy to link to iphone Bluetooth. Good sound. Volume can get nice and loud.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before purchasing this product I went to Best Buy and checked the sound and compared with products. This speaker’s sound quality is too good as compared to its pairs.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    speaker very nice looking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When i turned on and used could not believe the sound that came out of this small speaker.Will be using this ALOT outside this summer at patio parties and bonfires!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Recommended for portable speaker under $100

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speaker and worth to its price. The battery duration is amazing. It will be perfect if includes a charger. I am using iphone, ipad charger for it and it works.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    It has very good and clear sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Considering its price, I prefer its sound to some of highly priced Bose speakers. Even at very high volumes there is no noise. Also the light is very cool.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Ease of use

    Rated 5 out of 5 stars

    Nice Speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speaker is easy to set up and my daughter likes the extra bass feature and the lights.

    I would recommend this to a friend