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Customer Ratings & Reviews

Your price for this item is $129.99

Customer reviews

Rating 4.4 out of 5 stars with 1974 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers consistently note the XB650BT Over-the-Ear Wireless Headphones for their exceptional sound quality, comfort, and extended battery life. Many users particularly appreciate the wireless feature and find the price reasonable. However, a few individuals have expressed concerns about the design, fit, and volume of the headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 1,974 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good sounding, cheap construction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the sound quality & relative ease of use. However, cheap construction materials led to it being easily damaged. Held together with duct tape now until I get replacement.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended for use by all teens and adults

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect and use. Good clear sound quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are amazing it’s been over a year now an they still work perfect. Just as advertised they are soundproof (a bit dangerous but hey workouts are great) the buttons are all on the right side and super easy an convenient to work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will not be your knock or out the park headphones for quality or loudness but they are nice and built well. They work great for working out or running. It’s nice that you have controls on the headphones for skipping songs.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    It's a sweat box for your ears and breaks very eas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont buy these if your intending on using it while you work out - your ears will be in a sauna like-sweet box, Also the unit itself as far as volume is really low on it's highest setting and the quality of build is soooo lacking for after 2 weeks of normal use the right side ear piece detached itself from the base - Bestbuy response contact the manufacture we have nothing we can do Again this is why apple products - Watch, Headphones etc are superior in build and quality - Don't waste your money on this unit you will surely regret it...

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Christmas Gift Success

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this gift as a Christmas gift and my friend was very pleased. The only thing that could be better is the microphone when talking on the phone, but I haven't heard any headphone microphones that are good quality so it wasn't a deal breaker.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Comfort v.s. Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality was really good, I wish there was a setting to adjust the bass. Overall good but not very comfortable to wear long term. It started the hurt my way ears after a little while.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this product!! It enhances my everyday life emensely. Your store has very professional guidance with helping one select such an item. Thank you for this particular product. It has saved my life & enhanced my levels of equality. Not to mention, kept bugs out of my ears. Lol

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Decent headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are nice and have decent sound. I just found them a little uncomfortable over my ears but my ears are also oddly shaped so I'm tough to fit with studio style/over ear headphones anyway.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello SarahT, thank you for your message. SONY takes into consideration all good or bad feedback to improve the performance and quality of our products. Oscar. sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Love these headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is great and they connect easily to Bluetooth, but they are poorly made. Cheap plastic and the swivel parts broke after only a couple months.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Decent Wireless Headset from Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony - MDR XB650BT On-Ear Wireless Headphones works pretty good had a good sound clarity, the Bluetooth connectivity is ok, for the price I have expect a good quality audio output, but it was just ok, that's the reason it got 1 star less

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works great for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This set has been great to use. It comes in hand to have when you are traveling. Also you have great access to be able to use at an office. The only thing that is actually missing is a great carrier case for you to use for moving around.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PabloJ, Your feedback is highly appreciated, it will be a big help in improving the quality of our products. Thank you for sharing your review. ~Ralph sony_US

  • Rated 4 out of 5 stars

    Very nice but title misleading

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally intended on purchasing these because they say they are over the ear. However, they are on the year and at times to provide a little discomfort when wearing for extended times.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wrong Description

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this Sony Bluetooth headphones through online based on the product description (over the ear) But which I received as 'On ear' headphones. When I called and reported to best buy then they said will resend the item as per product description but that also not over ear headphones.i called again and explain to the representative they were telling go to the shop return the item then get the headphones which is comfortable for you. I asked them why the item differs from the description then they said it is given by SONY not by Best Buy. I am very strongly not recommended this item who ever looking for over ear headphones.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good sound but

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the headphones but I’m in the third pair and after about a year the plastic tends to break glad I purchased the extra warranty with it but no problems to exchange with the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Above average headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are pretty good, but need more work on durability. I like that it has a voice that notifies me when the headphones are on or off and when the Bluetooth is connected. Though it causes my ears to sweat a little after wearing them for an hour or so.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Meh, expected better.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price was okay, I wish the quality was a bit better for a midrange headphone. Bought as gift for am dad, when I tried them the headphones were comfortable but not very noise canceling.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleasantly surprised at the quality of these headphones. I had initially gotten pair for my brother as a gift and he loved them so much I bought myself a pair! I think it is a great investment considering it is half the price of the other popular brand name options.

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 3 out of 5 stars

    Good value for casual music listeners

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At this price, this is a really good purchase for people who like bass. My only issue with this are the how cheap and how easy the material is to break.

    I would recommend this to a friend