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Customer Ratings & Reviews

Your price for this item is $129.99

Customer reviews

Rating 4.4 out of 5 stars with 1974 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers consistently note the XB650BT Over-the-Ear Wireless Headphones for their exceptional sound quality, comfort, and extended battery life. Many users particularly appreciate the wireless feature and find the price reasonable. However, a few individuals have expressed concerns about the design, fit, and volume of the headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 1,974 reviews
  • Rated 3 out of 5 stars

    Sony over ear wireless head phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not enough volume and bass, returned them and purchased beats wireless head phones..

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound isn't very great so I returned them and got the kicker ones

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    They do the job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my bluetooth headphones. Just wish that I could wear them longer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked these headphones but they press ti tight on my ears, had to return.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Uncomfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality was alright but it was very uncomfortable for the large ears

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello robert0421, thank you for your message. SONY takes into consideration all good or bad feedback to improve the performance and quality of our products. Oscar. sony_US

  • Rated 2 out of 5 stars

    Middle of the road price and gear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are very average. There are many others that are more expensive but these work just fine. The noise canceling quality is good. The only issue I have with these is keeping them on my head, the phones themselves are a little smaller than other brands so they move around a lot if I am active.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi jake, Thank you very much for taking the time in writing us your honest review regarding the device. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. ~Ralph sony_US

  • Rated 3 out of 5 stars

    not for a college student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not very impressed!!! I son just opened the box used them maybe 3 times.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good but need to be louder

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good set of headphones, only issue is sound is just not loud enough for me.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sony wireless headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The looks is awesome .. but I man not able to connect to my MacBook Air

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not a good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first set I bought started creating static noise within 2 months of the purchase. The second set started creating static noise within 1 month and then stopped connecting all together. The Bluetooth function would not connect to anything. We decided to go with a different product after that.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CT34, We regret to hear that your device's performance failed to meet your expectation. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. ~Ralph sony_US

  • Rated 3 out of 5 stars

    Good starter.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these headphones for my son. Really enjoys the sound.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Low quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was a constant static noise in the headphones. You could hear it if nothing was playing or the volume was relatively low. I tried two of these headphones and they both had this issue. It is a design flaw and can get really annoying!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Volume

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor sound quality, nothing special. Not happy with this.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are decent for the price. Not as good as beats.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After only 3 months, there is no sound in one ear.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Must of bought a faulty pair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Opened them and put them on the charger overnight and they would never turn on. Returned them for the next tier which work great

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Just OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is not that great! Very uncomfortable. The headset fits so tightly it hurts my ears. I wish I'd returned them right away but the salesperson gave me such a rave review and I wanted to give them a fair trial.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi rudysf, thank you for taking the time in writing us an honest feedback. We also appreciate how you outlined every flaw and points the headphone has especially when it comes to comfort. We'll make sure that your feedback is forwarded to the design team for further improvements and possible changes. Thanks and best regards, -Mark sony_US

  • Rated 2 out of 5 stars

    Happier if it worked properly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphone was initially a good investment however, after a few uses, it stopped working properly. I can only hear through one speaker and I’ve researched various fix actions With no workable solution.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Sounds great when it works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted this mainly to watch movies late at night, the only problem is I can't get it to connect with my sound bar. The only connection I can get is with my computer and then only within 3 feet. Plan on taking it back soon.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hel,lo Housenerd, thank you for your message. In regards to your concern, information in how to pair and connect with other BLUETOOTH devices is available in the following link on page 60: https://docs.sony.com/release//Help_4591692111.pdf. Oscar. sony_US

  • Rated 2 out of 5 stars

    Not loud enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought and ended up returning after a week for a set of JBL. These weren't loud enough. The on the ear was tight. Could only wear a hour at a time without taking off. The JBl I replaced with were far more comfortable.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Roland19, We regret to hear that your device's performance failed to meet your expectation. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. ~Ralph sony_US