Customer Ratings & Reviews
- Model:
- MDRXB650BT/B
- SKU:
- 4833400
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers consistently note the XB650BT Over-the-Ear Wireless Headphones for their exceptional sound quality, comfort, and extended battery life. Many users particularly appreciate the wireless feature and find the price reasonable. However, a few individuals have expressed concerns about the design, fit, and volume of the headphones.
This summary was generated by AI based on customer reviews.
Earphone stop working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This earphone that I bought last year in november stop working. I try to find a solution with Sony and they told me that this model is irreparable. I’m very unhappy with the product!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi unhappy, thank you very much for taking the time to share your concerns with us. Sony takes the voice of our customers very seriously and hearing all feedback - good and bad is important to us. We appreciate your feedback. Regards, ^Ron
- Pros mentioned:Bass, Comfort, Sound quality
Excellent bluetooth headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I tried on a number of headphones, and these fit the perfect balance for me as far as price, performance, and comfort. The comfort on these is pretty high. They have just the right amount of pressure and cushioning on the ear. I also like that the tension is provided by a metal headband, which makes me more confident it won't snap, rendering the headphones useless. They also provide good sound isolation, however, they're not noise cancelling, so you'll still be able to hear some noise around you. The sound quality is quite high. While maybe not the clarity of an audiophile headphone, it provides a good amount of oomph in the bass, which is great for music, and also gives a richer sound to podcasts. I wear these every day at work. Not having a cord prevents me from inadvertently pulling my laptop off my desk if I get up without remembering to take the headphones off.
I would recommend this to a friend Broke in less than a month
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchsed as a Christmas gift for my daughter. Lousy product that broke in less than 1 month of use. But just long enough to miss the return policy window.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello, thank you for your message. If no sound coming out from the headphones, troubleshooting steps are available in the next link: https://us.en.kb.sony.com/app/answers/detail/a_id/38966. Oscar.
Headphones would not charge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones never charged. Therefore my wife could not use them so we could not tell if they were good or not. Returned to store.
No, I would not recommend this to a friendTerrible. Not even a month and they don’t work.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not even a month and these are not working, don’t turn on and don’t charge. Save your money. These are terrible.
No, I would not recommend this to a friendGreat sound but very fragile parts
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice headphones but the two prongs that hold the band to the earpieces both broke within the 1st month.
No, I would not recommend this to a friendOverpriced, terrible quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I paid $100 for it, but is has the same sound quality a $15 headpones. I'm so dissapointed.
No, I would not recommend this to a friendDid not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work with my Roku TV. Exchanged it for the Sony Wireless Stereo Headphone System MDR-FR995RK
No, I would not recommend this to a friendBad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The quality is very bad, just you have a week that I bought them and now are giving sign of damage
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Malbi,
We regret to hear that this unit failed to meet your expectations. Sony takes into consideration all feedback to improve the performance and quality of our products and services, we're always looking to make Sony better.
We appreciate your time sharing this feedback.
Regards,
Zac
- Pros mentioned:Bass, Battery life, Sound quality
Good headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are really good headphones. They have some good bass and really good sound. They have really good battery life I had these for a week and didn't have to charge them once. I did end up returning them because they are on ear headphones they are just not very comfortable for long periods of time. I prefer over the ear but if the on ear headphones don't bug you then these headphones would be perfect for you! Really good headphones for the price!
I would recommend this to a friend Heavy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones were too heavy to use for any length of time. I opted to go with wireless ear buds instead.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Nick, thank you for your message. SONY takes into consideration all good or bad feedback to improve the performance and quality of our products. Oscar.
Head phones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Could not use them and when we returned from are two week vacation they would not let me exchange
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Lisak, thank you for your message. If the sound is poor or skips when using a Bluetooth connection, troubleshooting steps are available in next link: https://us.en.kb.sony.com/app/answers/detail/a_id/51481. Oscar.
Worked for less than a year.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These became jammed within less than a year and weren’t eligible to be fixed
No, I would not recommend this to a friendKeeps cutting out.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The speakers are not the best, Should have bought the ones that were $20.00 more.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Mnfats, We're sorry to hear that you're having an issue with the headphones. Kindly refer to this link for troubleshooting steps; https://www.sony.com/electronics/support/articles/00015699. I hope this helps. Regards, Jen
iam on my 4th pairand they still don't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.after returning three sets i kept the 4th that only one side works its is to
No, I would not recommend this to a friendReturned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned these and upgraded to the noise canceling extra bass
No, I would not recommend this to a friendsad performance wear
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I strongly suggest ever purchasing these headphones. Good luck sony
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi eeteam, we regret that the headphones failed your expectations. Sony takes into consideration all feedback to improve the performance and quality of our products.Thank you.-Jay
Not worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the money. Returned the product after wearing them once.
No, I would not recommend this to a friendWaist of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After 3 week was damaged for no reason.............
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Malbi, That is definitely not the news we like to hear. Let's see what we can do. Please reach us out at [email protected] and include your product details and contact information on this issue you are having. Regards, ~Ralph
Not what I wanted
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't know Bluetooth was not available on an airline
No, I would not recommend this to a friend