Customer Ratings & Reviews
- Model:
- MDRXB950BT/H
- SKU:
- 5581238
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers appreciate the excellent sound quality, powerful bass, and comfortable fit of these Extra Bass Wireless Over-the-Ear Headphones. Positive feedback also highlights the long battery life and convenient Bluetooth connectivity, along with the reasonable price. While some users mentioned the lack of a carrying case, the overall experience appears to be very positive.
This summary was generated by AI based on customer reviews.
Poor build quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They used a thin plastic knuckle held with a metal "u" shape washer to hold the speaker at the swivel point. Needless to say it only held up for six months, the plastic knuckle is striped down and I had to superglue it together, not sure how long it will hold. Sound was decent, the extra bass effect is a gimmick that ends up taking away from good sound quality.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi, BeginnerD90, We are sorry to hear the experience you had with your unit. Let see what we can do. Kindly send us an email at [email protected] and please include your name, contact details together with your product details (date of purchase, the name of the store, model). You may also include your reference number (if available). Regards, Vincent
Non Functioning Unit
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, I did not try this product out until 6 months after receiving it. One side of the unit does not emit sound.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi EarthBug, We're sorry to hear that one side is no longer working. You may have it serviced by visiting our eservice website at https://esupport.sony.com/US/p/service.pl ~Ralph
Poor base compared to Jams
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I originally had jam transit headphones which broke and their warranty won't cover it (Stupid I know). So the manager recommended me these and they sucked! Not even close to my old Jams. So I returned these and made them order a new pair of Jams. Either way don't buy these.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi mblboss, We regret to hear that these headphones failed to meet your expectations. We value your feedback and this will surely be forwarded to the proper department. Thank you for sharing your review. -Jerome
Too much bass and no true sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am so very disappointed with the Sony - Extra Bass Wireless Over-the-Ear Headphone. It does have a lot of bass, a bit too much where every thing is sound muffled. The bass is not crisp like the Bose, parrot, or other good headphones. I had to return this headphone.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi FirstOfficer, We regret to hear that this unit failed to meet your expectations. We value your feedback and we will surely take note of this for future improvements of our product. Thanks for sharing your review with us. -Jerome
Sound quality is subpar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted to like these headphones but ultimately returned them. The sound quality was disappointing. My cheap $30 iPhone headphones sound better. The sound dull. Also the NFC pairing doesn't work.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello fullyrandomtandem, thank you for your message. It is unfortunate you've had an issue with the headphones. However, SONY takes into consideration all good or bad feedback to improve the performance and quality of our products. Oscar.
Won't pair iPad
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Won't pair with Ipads. Hours on tech support with Sony and Apple to no result. Will pair with IPhone. But I have 3 iPads so back to the store it goes.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Memy! We apologize for the inconvenience you have experienced with these headphones and will be using this information for further review.~Jeannette
Fragel
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very fragel. Entire earpiece now broken off with little adjustment while wearing. Not repairable at Sony repair locations. Total loss. Sad.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi unhappy, We are very sorry for your bad experience here. Please allow us to help you and make this a better experience. You can contact us at [email protected] and include all information such as model/serial no, address and phone number. Please also include your event ID or reference number if you have one. Thank you. ~Ralph
So bad
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't even work! Its terrible that you have to use it with bluetooth cause it doesn't work. Sounds sound btw awful.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Thissuckss, We're sorry to hear about the issue. You may visit the link below if you are having issues with Bluetooth connectivity of the headphone. https://us.en.kb.sony.com/app/answers/detail/a_id/51481/p/40940,41713,94871/c/65,66/kw/unable%20to%20connect -Jerome
Cheap Material Breaks Too Easily Under Minimal Use
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased twice. Both broke while taking them off.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Unestee,
We always appreciate customers who take the time to give us their feedback. I’ll pass what you've said onto proper department. Thank you.
>Joffrey