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Customer Ratings & Reviews

Your price for this item is $1,567.99
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Customer reviews

Rating 4.6 out of 5 stars with 1591 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are impressed with the XBR X850D Series 75" TV's picture quality, ease of use, and vibrant colors. Many appreciate the 4K resolution and find the upscaling capabilities to be excellent, resulting in a great viewing experience even with non-4K content. However, some users have noted issues with the remote control's responsiveness and contrast in dark scenes. While the design is generally praised, a few customers mentioned the TV's weight as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 1,591 reviews
  • Rated 4 out of 5 stars

    Good quality picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good product with a good quality picture. It's not the "best" on the market, but if you don't want to spend $5000+ this is the perfect TV for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this TV - it looks and sounds great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend this TV to anyone looking for an Ultra 4K in a 75" version. It was worth every bit of the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv with an article excellent picture. Love the clarity n that I can change the mode from soap opera mode to movie mode.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice picture. I can not explain how excited I was when I first watched a 4K picture on this tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 4K LED TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture, with pure whites and solid ink-blacks. Intuitive and classy at the same time. The price was right too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply Outstanding!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV, great picture. Best Buy Geek Squad, highly recommend. Great experience from purchase through installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size and the Picture is AWESOME!! If your looking for a big screen this is one for you. It looks like a movie screen

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi arby49,
      Good to know that you are happy with your purchase!
      Thank you for choosing Sony!
      >Joffrey sony_US

  • Rated 4 out of 5 stars

    Like, but don’t love

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality tv but has one drawback; the updates can cause issues with some apps and the integration with other connected products.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    2 failures in a month after 6months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was delivered near the end of Dec as an upgraded purchase after 2 Samsung 65" curved TVs failed in Sept of 16 & Dec 0f 16. I paid to have it calibrated in Feb 0f 17 & had no issues until June of 17 when it had a failure of a circuit board that controlled the screen. With in a couple of weeks the problem reoccurred & there is now 2 circuit boards on order. What aggravates me most is that the issue is known to SONY & is mentioned in several places on their website. Hopefully the replacement of the 2 boards on order will put this issue to bed. If not, I've got a 5 yr extended & if need be will call every month until it works. Meanwhile I've received no answer from SONY as to why they knew about this issue & didn't, apparently let their retailers know. I also wonder if these issues are related to Smart TVs, as both issues with the Samsung's were related to the Smart TV part of the set. The issue with the SONY is on the screen & the info related to it is at - https://community.sony.com/t5/4K-Ultra-HD-TV/sont-tv-xbr75x850d-screen-flashing/m-p/608104/highlight/false#M16051 In over 20 years I have no issues with BestBuy & up to now, with one exception, I have had no problems with their handling of this. That one exception being a pushback from a dept manger back in Nov/Dec on replacing the 2nd failed Samsung - however, the main store manger quickly took over & did the right thing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great brand, great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a month with no issues. We have a 10 year old Bravia that has never had an issue, so trust this will be the same.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony is a great product choice - new smart tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased Sony tv's for years and with new technologies - we continue to gravitate to this name brand as our choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is wonderful easy to work with great apps great to wash movies live sports and streams movies from eny divice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV for watching sports and action movies by far!! Far exceeds our expectations and well worth every dollar spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a TV.....Been following this TV and its price for a year. Nothing compares to its features at the price offered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 4K HDR LED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is none other , and console gameplay looks amazing. Definitely a must for any gamers out there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is an amazing product for the price. The contrast and color accuracy is top notch for a mid-range product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 4k Ultra HD TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can go wrong with this set, especially, when the price is down to almost half from the newer version model !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture when in 4K & when not

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the 75" screen! Totally awesome! Great for movies, football or any sporting event! LOVE LOVE LOVE IT!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic TV for the price we paid.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are really enjoying our new 75 inch. SONY TV. We are seeing things on our DVD's we didn't see on our old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has surpassed my expectations. The picture is terrific and it works with my surround sound system very well.

    I would recommend this to a friend