Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$498.00

Customer reviews

Rating 4.7 out of 5 stars with 757 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 757 reviews
  • Rated 5 out of 5 stars

    one of the best portable speaker out there

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one of the best portable speakers out there. excellent battery life, excellent sound quality. We even use this for karaoke and electric guitar output it works really well

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi hazelnut Excellent! We're glad that you like the audio quality and battery life of your new speaker. The SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant, and Dustproof rating, 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Perdect

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sound good and it is loud. The battery has a really long life is too big but is fine with the handle to carry

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lore, Thank you for the 5-star rating! We're glad to hear you like powerful sound, long battery life and easy-to-carry handle of your new Sony XG500 speaker. The SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant and Dustproof rating (Dustproof and Water-resistant are effective only when the cap is closed), up to 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Great sound!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to use as a portable spraker but I use it at home all the time too. It has great sound and good bass, and the ends light up too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jess, we're glad you like the sound quality of our product. The SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant and Dustproof rating (Dustproof and Water-resistant are effective only when the cap is closed), up to 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Best for our poolside

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is phenomenal. We love how portable it is and sleek in appearance.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KelliR, Thanks for sharing your 5-star review and impressive experience with your new XG500 speaker. Your assessment is spot on! Whether you're at home or at the beach, park, or poolside, this speaker will give you a great sound even at high volume. We're truly happy to hear you are enjoying everything about this speaker, especially the excellent audio, amazing performance and you like the portable design. Thank you for your feedback and offering a fantastic rating on the product! -Jess Sony_US

  • Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it sounds great works great inside and outside for party and get togethers. Highly recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Alex, Thank you for the positive review! We're thrilled to hear that you love the great sound quality for both indoor and outdoor setting. The SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant and Dustproof rating (Dustproof and Water-resistant are effective only when the cap is closed), up to 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. We appreciate the recommendation and thanks for choosing Sony! -Sam Sony_US

  • Rated 4 out of 5 stars

    Great sounding speaker, bluetooth unreliable

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice speaker, sounds amazing and rich for a bluetooth portable speaker. Fills up small to medium size room easily. Bluetooth connectivity breaks up sometimes and sound cracks up due to that but havent noticed any problem while using outdoors with android phone

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dave, Awesome! We're very happy to hear you like the amazing and rich sound quality of your SRS-XG500 speaker. To ensure optimal Bluetooth connectivity, please follow the troubleshooting steps on this link: https://helpguide.sony.net/speaker/srs-xg500/v1/en/contents/TP1000243116.html

      The SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant, and Dustproof rating, 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thank you for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    All Good until but...

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sounds well, Love the party mode could really hookup with previous models making it a real hit. Only thing I was surprised about was when it meant Bluetooth speaker i thought i was going to be able to talk over incoming calls with it like the other models in Sony Speakers guess not. Other than that all overall is great just mentioning in case you expect to make calls other than that i do not regret the purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SleepyMalo408,
      Thank you for purchasing our Sony - Portable Bluetooth Speaker and we're glad that you appreciate the audio quality of the speaker and the party mode wherein you can connect to different Sony speakers. Unfortunately, this model doesn't have a built-in mic for hands-free calling function. I'd recommend checking out the SRSXB33 and XB43 speaker. The SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant, and Dustproof rating, 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thank you for sharing your honest review and for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Loved it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it amazing sound and power. I honestly like a simple stereo I don’t want or need a dozen different special controls. This stereo has epic base and great battery life.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hmmm, thank you for the amazing review! We're glad you love the exceptional sound quality and power that this unit delivers. The SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant, and Dustproof rating, 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thank you for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Great sound no complaints.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is loud. Sound is great, nice bass as well. I could do without the lights but some may like them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SoberOne, We're very happy to hear that! Good to know you're enjoying the powerful sound and bass of your new Sony SRSXG500. Please note: To turn off/on the lighting function,
      press the LIGHT button behind the cap on the rear side of the speaker to turn off/on the lighting function. And by using the “Illumination” function on “Sony | Music Center,” you can turn on/off the lighting function or choose the various lighting modes. Hope this helps!

      The SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant and Dustproof rating (Dustproof and Water-resistant are effective only when the cap is closed), up to 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    The best portable speaker I have ever had, or seen

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker is wonderful. Great high quality, both treble and bass. Long lasting battery for it's size, amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarcRJacobs,

      Perfect! We're glad that you like the sound quality and battery life of the speaker. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant and Dustproof rating (Dustproof and Water-resistant are effective only when the cap is closed), up to 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this speaker. Good bass, really loud. Im very happy with it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DaveP, we're glad you love our product! Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Nice!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works and sounds good. Bass is surprisingly good. I would recommend this speaker…

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AnthonyB, we're glad you like the sound quality of our product! The SRSXG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant and Dustproof rating (Dustproof and Water-resistant are effective only when the cap is closed), up to 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Let’s dance

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful loudspeaker . Zero distortion, nice design and durability. Love it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mibest, Congratulations on getting your new speaker! Your assessment is spot on! The XG500 is built to last. It’s got a durable exterior, it's IP66 Water resistant and Dustproof and it’s got plenty of battery life. So, the only question is: where do you want to take it? The SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Thank you so much for your purchase and for the 5-star rating! -Jess Sony_US

  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. It’s great for the pool, even the beach. It isn’t going to replace dedicated speakers with woofers in your home, the volume just isn’t there. But it provides significantly more bass and volume that the typical, smaller, sizes…. And overall better sound. We use it regularly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WestChesterDad, thank you for upgrading to your new Sony SRS-XG500! We're glad you like the deep bass, overall sound quality, and it fits perfectly outdoors. The SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant and Dustproof rating (Dustproof and Water-resistant are effective only when the cap is closed), up to 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Great Speaker

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound quality! Good poolside speaker! Very reliable and has warranty!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Simon, Amazing! We're thrilled to hear that you are enjoying the audio quality. The SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant and Dustproof rating (Dustproof and Water-resistant are effective only when the cap is closed), up to 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Great Sound

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I’m completely satisfied with the sound quality, is excellent for outdoor entertainment!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WilliamW, Thank you for the great review! We're very pleased to hear you're satisfied with the amazing sound quality of your new Sony XG500. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant and Dustproof rating (Dustproof and Water-resistant are effective only when the cap is closed), up to 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Connectivity

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing more then my sound bar can connect to my tv or grab on the go battery lasta forever

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Squirtel, Thank you for the great review! We're pleased to hear you like the long battery life and that it can be connected to your TV. The SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant and Dustproof rating (Dustproof and Water-resistant are effective only when the cap is closed), up to 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great sound output and the lights give off a nice vibe when playing out at night!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Armando, That's fantastic! We're extremely happy to hear you are enjoying the incredible sound quality and overall features of your new speaker. The SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant and Dustproof rating (Dustproof and Water-resistant are effective only when the cap is closed), up to 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thank you for your purchase and for the 5-star rating! -Jess Sony_US

  • Rated 5 out of 5 stars

    The best sound around.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great. It’s a little heavy but we’ll worth your muscles being flexed. I was the hero of the poolside on my last vacation.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi garrold,

      We appreciate the 5-star rating and we're glad you like the sound quality of the speaker. The SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant, and Dustproof rating, 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    SRS-XG500 play it again Sam

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit was quite a surprise when I decided to purchase Sony's SRS-XG500. This was my second choice to the JBL top rated unit and the Sony unit offered more flexibility of App control and additional inputs on for source connections in my opinion. I took this unit on vacation and when I first played this indoors at louder volumes music was really good with slight muffle, still really good sound. I took this unit to the beach and the presentation was a big and fabulous sound at loud volumes.....a real party animal. And when you want to relax, the SRS-XG500 plays wonderful at low volume.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Robert,

      Thank you so much for sharing your awesome experience with our SRS-XG500.

      We are thrilled to hear you are satisfied with the incredible sound quality- especially when using indoors & outdoors and the great features of this speaker.

      The SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant and Dustproof rating (Dustproof and Water-resistant are effective only when the cap is closed), up to 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go.

      Thank you so much for your purchase and for choosing Sony!

      - Romeo Sony_US