Customer Ratings & Reviews
- Model:
- SRSXG500
- |
- SKU:
- 10095871
Customer reviews
Rating 4.7 out of 5 stars with 757 reviews
(757 customer reviews)Rating by feature
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Battery Life4.8
Rating 4.8 out of 5 stars
- Range4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Great speaker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is excellent. It's great for a bigger space and really amazing for a smaller space.
This review is from Sony - XG500 Portable Bluetooth Speaker - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JamieL, Thank you so much for the awesome review! We love to see our products in action! We are so glad you are pleased with the performance of your XG500! Be sure to download the Sony Music Center app to control your music, sound settings, and take charge of speaker lighting features. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant and Dustproof rating (Dustproof and Water-resistant are effective only when the cap is closed), up to 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Enjoy your speaker and thank you for choosing Sony! -Jess
Rated 5 out of 5 stars
Good working speaker
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Good sounding speaker good for parties or just chilling in the back yard
This review is from Sony - XG500 Portable Bluetooth Speaker - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AdrianoR, perfect! You've certainly made a great choice! We are extremely pleased that it suits your needs. Thank you very much for sharing your excellent experience with your SRSXG500 and for choosing Sony! - Romeo
Rated 5 out of 5 stars
Big but not to big
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the fact it’s big but not to big. I can place it in my satchel, so I can put it on my back and walk around with it.
This review is from Sony - XG500 Portable Bluetooth Speaker - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LaquannasterlingL, Thank you for the positive review! Good to know you like the compact design and it fits perfectly in your satchel for easy portability. The SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant and Dustproof rating (Dustproof and Water-resistant are effective only when the cap is closed), up to 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thanks for choosing Sony! -Sam
Rated 5 out of 5 stars
Portable speaker
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound awesome and light, portable to go anywhere, in need for fun events or to connect instruments.
This review is from Sony - XG500 Portable Bluetooth Speaker - Black
I would recommend this to a friendRated 3 out of 5 stars
Not as expected!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product, not so loud as expected, battery last pretty decent, materials is the weakness here, after a year of normal use, you can see signs of wear fully noticeable!
This review is from Sony - XG500 Portable Bluetooth Speaker - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi chaquilaqui,
We are sorry to hear about your concerns. Please make sure to turn up the volume of the speaker and the connected device. If you are playing via Bluetooth connection, keep the speaker away from a microwave oven, Wi-Fi, etc., and bring the BLUETOOTH device closer to the speaker. If there is any obstacle between the speaker and the BLUETOOTH device, move it out of the way. Refer to this link for more steps on how to isolate and hopefully resolve this low sound issue: https://helpguide.sony.net/speaker/srs-xg500/v1/en/contents/TP1000243111.html.
We take all user input seriously and will make sure your comments reach the appropriate person. Should you need further assistance, you can email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Vincent
Rated 5 out of 5 stars
Sony... yessir
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phenomenal sound and longevity... absolutely love it!!! Was fortunate to catch it on a sale but it's worth every Penny if your into sound quality and not just volume
This review is from Sony - XG500 Portable Bluetooth Speaker - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Poochie3835, Thank you for the great review! We're very pleased you love the excellent sound quality of your Sony SRSXG500. The SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant, and Dustproof rating, 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thank you for choosing Sony! -Sam
Rated 5 out of 5 stars
Top 5
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely beautiful portable speaker great price and quality sound. My neighbors all asked the brand and we’re blown away from its sound and (wireless) capabilities.
This review is from Sony - XG500 Portable Bluetooth Speaker - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Notworthpurchasing, Thank you for the great review! Good to hear you like the powerful sound this unit delivers. The SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant and Dustproof rating (Dustproof and Water-resistant are effective only when the cap is closed), up to 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thanks for choosing Sony! -Sam
Rated 5 out of 5 stars
The best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best ive ever owned The bass is fantastic I take it to the park every weekend Everyone compliments me for it. You also can have another person Bluetooth it and control it from your phone
This review is from Sony - XG500 Portable Bluetooth Speaker - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chillingonweekends, thank you for the 5-star rating! We're glad you like the bass response and overall features of your new Speaker. The SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant, and Dustproof rating, 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thank you for choosing Sony! -Sam
Rated 4 out of 5 stars
good speaker
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great portable speaker, good sound, worked great at the beach, and here in the back yard
This review is from Sony - XG500 Portable Bluetooth Speaker - Black
I would recommend this to a friendRated 5 out of 5 stars
Great bass for speaker this size
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So loving this speaker. Great sounding base. Even like the LED at the side bass drivers. Oh did i mention the great bass. Fun for picnics BBQ and beach and pool.
This review is from Sony - XG500 Portable Bluetooth Speaker - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MOBAMaster, We are glad you now have a great portable speaker for your picnics and beach and pool parties. Your new SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant and Dust-proof rating (Dust-proof and Water-resistant are effective only when the cap is closed), up to 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thank you for choosing Sony! -Vincent
Rated 5 out of 5 stars
The sounds of the galaxies!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality and sound if the speaker is amazing .I enjoyed at camping with friends and in the porch at home. So happy .
This review is from Sony - XG500 Portable Bluetooth Speaker - Black
I would recommend this to a friendBrand response from SonyListens
Posted .That's great, HugoA! We're glad that you are enjoying your Sony portable speaker. The SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant, and Dustproof rating, 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thank you for choosing Sony! -Craig
Rated 5 out of 5 stars
Golf cart thunder boomer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sounds, take on my golf cart when cruising through town. Fits well and bungee cords through handle secure it in place
This review is from Sony - XG500 Portable Bluetooth Speaker - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi C109pilot, Great choice! We are so glad to hear that you are happy with your SRSXG500! The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant and Dustproof rating (Dustproof and Water-resistant are effective only when the cap is closed), up to 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thank you for choosing Sony! -Carl
Rated 5 out of 5 stars
Sony rocks!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price (not cheap), this speaker sounds awesome. I take it on my boat and have had people ask me what kind of sound system I have and they are shocked when I show them a Bluetooth speaker!
This review is from Sony - XG500 Portable Bluetooth Speaker - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jack! Great! We are so glad to hear that you are happy with the sound quality and bass of your new speaker! The XP500 is a speaker that’s built to help fun-loving people make the most of their life. Whether you’re relaxing in your living room or partying in your garden, the XP500 will give you a superb sound and plenty of fun features. All you have to do is choose the music. -Carl
Rated 5 out of 5 stars
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound so crisp and loud enough to take outside
This review is from Sony - XG500 Portable Bluetooth Speaker - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LuwannaT, That's cool! We're extremely pleased to hear our XG500 Portable Bluetooth Speaker meets your needs and great to know it is perfect for taking a powerful sound outside. Thank you for your purchase and for choosing Sony! -Jess
Rated 5 out of 5 stars
superb product.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. good quality. Very good sound quality.
This review is from Sony - XG500 Portable Bluetooth Speaker - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Juanmartes, You definitely made the right choice! We're extremely pleased to hear our XG500 Portable Bluetooth Speaker meets your needs and expectations! Glad to know that you are loving the superb sound quality of this speaker. Thank you so much for purchasing our XG500 and for choosing Sony! -Jess
Rated 5 out of 5 stars
Portable speaker
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This speaker is really powerful, bought for my college age daughter and now my son wants one also! Sound quality is excellent and really loud if that’s what you are looking fir
This review is from Sony - XG500 Portable Bluetooth Speaker - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Janc, Thank you for purchasing the Sony SRS-XG500! We're glad you like the powerful sound this unit delivers. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant and Dustproof rating (Dustproof and Water-resistant are effective only when the cap is closed), up to 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thanks for choosing Sony! -Sam
Rated 5 out of 5 stars
Great for Small Event
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ability to turn the lights off made it perfect for my sister's small wedding. The sound was crisp, clean, and powerful. Bluetooth pairing was also quick and easy.
This review is from Sony - XG500 Portable Bluetooth Speaker - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CSGJ, That's awesome! We're thrilled you're enjoying the lighting effects, crisp, clear, and powerful sound quality, and easy Bluetooth pairing of the Sony SRSXG500 Bluetooth speaker. The SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant, and Dustproof rating, 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thanks for choosing Sony! -Sam
Rated 5 out of 5 stars
Awesome Portable Speaker!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm really enjoying the new Sony XG500 Portable Bluetooth Speaker! Following are some of the features and things I like about this speaker: - First, of course, is the sound quality. This speaker uses something called X-Balanced speakers to enhance sound quality and provide deep bass. The sound really is good on this unit. I like a loud bass and this speaker will certainly give you all the bass you'd want or at least more than you'd expect from most portable speakers. There is a mega bass button which increases the bass even more. You can play the mega bass when using the standard ClearAudio+ sound setting on the Sony Music Center App. While that setting sounds good, I actually found I prefer to use the App to set my own custom equalizer settings. It does not let you use the mega bass feature when using custom equalizer settings, but I can tell you there is more than enough bass if you crank up the bass equalizer setting so the mega bass is not needed. I have used the speaker to play a variety of types of music, including various genres, loud and soft music, male and female vocalists, instrumental only, etc. It performs well with all types of music and has great sound quality at both low and high volumes. - I like the design of the unit. It has a bit of an old-school boom box look with the carrying handle, though it is more stylish than the old boomboxes. The handle makes it very easy to carry with one hand. It has control buttons on the unit, so you don' t have to use the app if you don't want to use the extra app features. The ports are all covered with a rubber cover that lays flat, so nothing sticks out on the unit. It is covered with a fabric type material all around that makes it easy to clean, Just an all-around nice-looking speaker. - The design is water resistant and dustproof as long as you keep the port cover closed. This makes it very convenient for outdoor use when camping, at the pool or beach, in light rain, etc. - The unit was very easy to set up with supplied directions. The Bluetooth connected quite easily to my iPhone. - It has a battery life of up to 30 hours, which is more than I have ever needed at one time. However, if you do use it long enough to go through the battery charge, it has a real nice quick charge feature that allows you to get three more hours of playback with only a 10 minute charge. - While these are not features I plan to use, it has connections to allow you to plug in a microphone or guitar and you can use it as a guitar amp. Nice features for a portable speaker. - The ends have LED light rings around them that provide some cool lighting options. You can turn the lights on or off or control the type and color of lighting it provides. Nice features for night-time or party play. - The speaker has a couple USB ports for charging other devices and one is a play & charge USB port that allows you to play from a wired connection while charging the other device, There is also a separate audio-in port. - The unit can be controlled with buttons directly on the unit and by playing music from the Apple Music app on the iPhone. However, there is also a very useful Sony Music Center App that will allow you to control all the features of the unit from this App. The App allows you to do everything you can do from the buttons on the unit, plus a lot of other things. It connects to all of your music on your phone, plus Apple Music, Amazon Music, Pandora, SoundCloud, and Spotify. It also connects to a Fiestable App that you can download on your phone, which provides some extra things you can do with the lighting, DJ effects, and other cool features that would be great for a party. The Sony App also gives you access to settings, including sound options such as the ClearAudio+ setting, custom equalizer settings, live sound settings, mega bass, DJ effects, lighting effects, power/battery settings, Bluetooth settings, etc. It really is a very useful app, which isn't always the case with a lot of speaker apps. I especially like the custom equalizer setting, as I found I can improve the sound to my liking much more than the standard settings. I have the three channel equalizer settings set with Bass at 8, Middle at 4 and Treble at 6. I suggest trying this out to compare to the standard sound settings. Normally I would also provide some cons in addition to pros, but I really haven't found anything I dislike about this speaker. If I was to provide any recommendations for future App improvements, I would suggest expanding the equalizer from a 3 channel equalizer to a 5 channel equalizer to provide even greater control. I also don't understand why the Mega Bass feature is not available to play when using the custom sound settings, unless it is to protect it so someone doesn't overload the bass. However, with that said, I am very happy with the sound I get with the three channel equalizer and by turning up the bass on the equalizer, I don't need the mega bass anyway, as I am getting plenty of good thumping bass already. Overall I am very happy with this new Sony speaker and I would highly recommend it!
This review is from Sony - XG500 Portable Bluetooth Speaker - Black
I would recommend this to a friendRated 5 out of 5 stars
Buffer sony
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality sound it was what I thought excellent in everything
This review is from Sony - XG500 Portable Bluetooth Speaker - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FernandoC,
Awesome! We're delighted to hear you are enjoying the superb sound quality and everything about your XG500 speaker. Your satisfaction with our product means a lot to us. Thanks for choosing Sony! - Kris
Rated 5 out of 5 stars
perfect big speaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this speaker has the best bass. We got it for camping and I think it's going to work great. plus it was on sale when we bought it.
This review is from Sony - XG500 Portable Bluetooth Speaker - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LeroywC, Awesome! We're thrilled to hear you're enjoying the XG500 X-Series Portable Wireless Speaker. XG500 X-Series Portable Wireless Speaker. The XG500 speaker is built for taking a high-quality sound with you wherever you go. Whether you’re having a garden party or heading to the beach, simply charge up, grab the easy to hold handle and take this durable, portable and great sounding speaker with you. Thanks for choosing Sony. Jay













