Customer Ratings & Reviews
- Model:
- SRSXG500
- SKU:
- 10095871
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Range
Rating 4.7 out of 5 stars
to a friend
Sony Speaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great worked perfectly I have it out near my hot tub so all weather and great sounds I am a fan!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JasonT, Amazing! You've made an excellent choice! We are truly happy to hear you are very satisfied purchase and you are enjoying its exceptional audio quality and overall features. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant and Dustproof rating (Dustproof and Water-resistant are effective only when the cap is closed), up to 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thank you for choosing Sony! -Jess
Great speaker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is excellent. It's great for a bigger space and really amazing for a smaller space.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JamieL, Thank you so much for the awesome review! We love to see our products in action! We are so glad you are pleased with the performance of your XG500! Be sure to download the Sony Music Center app to control your music, sound settings, and take charge of speaker lighting features. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant and Dustproof rating (Dustproof and Water-resistant are effective only when the cap is closed), up to 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Enjoy your speaker and thank you for choosing Sony! -Jess
Good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly expected to sound a little louder outdoor but it gets the job done the best thing about this boombox is the battery life.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Frandiel25, we're glad you are enjoying our product. The SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant and Dustproof rating (Dustproof and Water-resistant are effective only when the cap is closed), up to 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thanks for choosing SONY! ~Earl
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound so crisp and loud enough to take outside
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LuwannaT, That's cool! We're extremely pleased to hear our XG500 Portable Bluetooth Speaker meets your needs and great to know it is perfect for taking a powerful sound outside. Thank you for your purchase and for choosing Sony! -Jess
Big but not to big
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the fact it’s big but not to big. I can place it in my satchel, so I can put it on my back and walk around with it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LaquannasterlingL, Thank you for the positive review! Good to know you like the compact design and it fits perfectly in your satchel for easy portability. The SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant and Dustproof rating (Dustproof and Water-resistant are effective only when the cap is closed), up to 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thanks for choosing Sony! -Sam
Sony Bluetooth Speaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great speaker. A bit expensive but well worth it. Awesome sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi 00music00, Wow! We're glad to hear you feel that the sound quality of your SRS-XG500 is worth its price. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant and Dustproof rating (Dustproof and Water-resistant are effective only when the cap is closed), up to 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thanks for choosing Sony! -Sam
Buffer sony
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality sound it was what I thought excellent in everything
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FernandoC,
Awesome! We're delighted to hear you are enjoying the superb sound quality and everything about your XG500 speaker. Your satisfaction with our product means a lot to us. Thanks for choosing Sony! - Kris
Not as expected!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product, not so loud as expected, battery last pretty decent, materials is the weakness here, after a year of normal use, you can see signs of wear fully noticeable!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi chaquilaqui,
We are sorry to hear about your concerns. Please make sure to turn up the volume of the speaker and the connected device. If you are playing via Bluetooth connection, keep the speaker away from a microwave oven, Wi-Fi, etc., and bring the BLUETOOTH device closer to the speaker. If there is any obstacle between the speaker and the BLUETOOTH device, move it out of the way. Refer to this link for more steps on how to isolate and hopefully resolve this low sound issue: https://helpguide.sony.net/speaker/srs-xg500/v1/en/contents/TP1000243111.html.
We take all user input seriously and will make sure your comments reach the appropriate person. Should you need further assistance, you can email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Vincent
Sony Speaker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great speaker, I would definitely recommend to other buyers, looking for a larger speaker with good sound quality that you can take along with you as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AaronT,
Awesome! Thank you for the 5-star rating and we're glad you like the sound quality of the speaker. The SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant, and Dustproof rating, 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thank you for choosing Sony!
Regards,
David
The sounds of the galaxies!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality and sound if the speaker is amazing .I enjoyed at camping with friends and in the porch at home. So happy .
I would recommend this to a friendBrand response from SonyListens
Posted .That's great, HugoA! We're glad that you are enjoying your Sony portable speaker. The SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant, and Dustproof rating, 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thank you for choosing Sony! -Craig
Awesome party speaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the perfect party speaker. It sounds awesome! Loud, clear, booming bass, and it connects quickly to our portable devices. I haven't tried out the guitar amp connection, but I suspect it works great as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DarthSidious, thank you for the wonderful feedback! We're very happy to hear you're enjoying the powerful sound that this unit delivers. The SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant and Dustproof rating (Dustproof and Water-resistant are effective only when the cap is closed), up to 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thanks for choosing Sony! -Sam
My experience!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the speaker but had a horrible experience getting it. I had looked for this item since it was on sale and after 2-3 weeks one came available 40 miles away so I called and it was there so I used my credit card to purchase it.I was told I could pick it up anytime. I was able to go after 2 hours so I drove the 40 miles to pick it up.Once there I was told I could not have the product because it had not went through the fraud department yet. I called customer service inside the store and after waiting around 25 minutes I finally talked to someone and asked if there was anything she could do and she basically told me to go back home and wait for an email. I had to cancel my order and go to an ATM and withdraw the cash to go back and buy the speaker. Then the manager told me I would be refunded within 2 days and when I was not refunded in 2 days I called to make sure I was going to get it, I was told it takes 5-10 days so I was lied t again.. It was ridiculous because I had my ID and the card used to order but could not have the product I paid for. Then the customer service rep treated me as if I was an inconvenience and would not even attempt to help me.I felt like I was not valued as a customer.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JamesA, While we are glad to hear that you are happy with the overall performance of your SRSXG500, we are sorry to hear about your shopping experience. We hope that you continue to enjoy your Bluetooth speaker.
Regards,
Carl
Golf cart thunder boomer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sounds, take on my golf cart when cruising through town. Fits well and bungee cords through handle secure it in place
I would recommend this to a friendBrand response from SonyListens
Posted .Hi C109pilot, Great choice! We are so glad to hear that you are happy with your SRSXG500! The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant and Dustproof rating (Dustproof and Water-resistant are effective only when the cap is closed), up to 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thank you for choosing Sony! -Carl
Great speaker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sound! I have it for my room and to keep in my car for football games.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LynetteC, That's cool! Thank you for the 5-star rating and for purchasing our XG500 Portable Bluetooth Speaker. We are truly happy to hear you are very satisfied purchase and you are enjoying its exceptional audio quality and overall features. As a music loving company, sound quality is our top priority. Thank you for choosing Sony! -Jess
There’s a pretty good sounding speaker thought I w
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There’s a pretty good sounding speaker thought I would have a little bit more power
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Billy, Awesome! We are glad to hear that you are happy with your new SRSXG500! The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant and Dustproof rating (Dustproof and Water-resistant are effective only when the cap is closed), up to 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thank you for choosing Sony! -Carl
Sony... yessir
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phenomenal sound and longevity... absolutely love it!!! Was fortunate to catch it on a sale but it's worth every Penny if your into sound quality and not just volume
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Poochie3835, Thank you for the great review! We're very pleased you love the excellent sound quality of your Sony SRSXG500. The SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant, and Dustproof rating, 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thank you for choosing Sony! -Sam
Great bass for speaker this size
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So loving this speaker. Great sounding base. Even like the LED at the side bass drivers. Oh did i mention the great bass. Fun for picnics BBQ and beach and pool.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MOBAMaster, We are glad you now have a great portable speaker for your picnics and beach and pool parties. Your new SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant and Dust-proof rating (Dust-proof and Water-resistant are effective only when the cap is closed), up to 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thank you for choosing Sony! -Vincent
Top 5
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely beautiful portable speaker great price and quality sound. My neighbors all asked the brand and we’re blown away from its sound and (wireless) capabilities.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Notworthpurchasing, Thank you for the great review! Good to hear you like the powerful sound this unit delivers. The SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant and Dustproof rating (Dustproof and Water-resistant are effective only when the cap is closed), up to 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thanks for choosing Sony! -Sam
Love this speaker
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love it. Used everywhere we go. Sound is perfect with every kind of music. So worth it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NeideS, Thank you for telling us about your experience with your SRS-XG500. We're so glad to hear you love everything about this speaker and it meets your needs too. It's good to know you are enjoying the superb audio quality of this speaker wherever you go. The SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant and Dustproof rating (Dustproof and Water-resistant are effective only when the cap is closed), up to 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thank you so much for choosing Sony! -Jess
Bass
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds amazing and super lightweight. Very highly recommended.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MyanN, Thank you for telling us about your experience with your Sony XG500. We're really delighted to hear you appreciate the excellent audio and its lightweight design with carry handle for easy portability. Thank you for offering a fantastic rating on the product! Enjoy! -Jess