Customer Ratings & Reviews
- Model:
- SRSXG500
- SKU:
- 10095871
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Range
Rating 4.7 out of 5 stars
to a friend
Love this speaker
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love it. Used everywhere we go. Sound is perfect with every kind of music. So worth it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NeideS, Thank you for telling us about your experience with your SRS-XG500. We're so glad to hear you love everything about this speaker and it meets your needs too. It's good to know you are enjoying the superb audio quality of this speaker wherever you go. The SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant and Dustproof rating (Dustproof and Water-resistant are effective only when the cap is closed), up to 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thank you so much for choosing Sony! -Jess
There’s a pretty good sounding speaker thought I w
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There’s a pretty good sounding speaker thought I would have a little bit more power
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Billy, Awesome! We are glad to hear that you are happy with your new SRSXG500! The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant and Dustproof rating (Dustproof and Water-resistant are effective only when the cap is closed), up to 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thank you for choosing Sony! -Carl
Great speaker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sound! I have it for my room and to keep in my car for football games.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LynetteC, That's cool! Thank you for the 5-star rating and for purchasing our XG500 Portable Bluetooth Speaker. We are truly happy to hear you are very satisfied purchase and you are enjoying its exceptional audio quality and overall features. As a music loving company, sound quality is our top priority. Thank you for choosing Sony! -Jess
Phenomenal
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such a fantastic speaker! I’ve had it for over a year and works amazing! Super great sound quality!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Review, That's great! We're delighted to hear that you like the great sound quality of your Sony SRSXG500. The SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant and Dustproof rating (Dustproof and Water-resistant are effective only when the cap is closed), up to 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thanks for choosing Sony! -Sam
My experience!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the speaker but had a horrible experience getting it. I had looked for this item since it was on sale and after 2-3 weeks one came available 40 miles away so I called and it was there so I used my credit card to purchase it.I was told I could pick it up anytime. I was able to go after 2 hours so I drove the 40 miles to pick it up.Once there I was told I could not have the product because it had not went through the fraud department yet. I called customer service inside the store and after waiting around 25 minutes I finally talked to someone and asked if there was anything she could do and she basically told me to go back home and wait for an email. I had to cancel my order and go to an ATM and withdraw the cash to go back and buy the speaker. Then the manager told me I would be refunded within 2 days and when I was not refunded in 2 days I called to make sure I was going to get it, I was told it takes 5-10 days so I was lied t again.. It was ridiculous because I had my ID and the card used to order but could not have the product I paid for. Then the customer service rep treated me as if I was an inconvenience and would not even attempt to help me.I felt like I was not valued as a customer.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JamesA, While we are glad to hear that you are happy with the overall performance of your SRSXG500, we are sorry to hear about your shopping experience. We hope that you continue to enjoy your Bluetooth speaker.
Regards,
Carl
Sony Blue Tooth boom box
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice blue tooth boom box. Great bass. Had it on the beach for 7 days and the sound turned heads.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RaymondM, Thank you for the great review! We're glad you like the great bass response and powerful sound this unit delivers. The SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant and Dustproof rating (Dustproof and Water-resistant are effective only when the cap is closed), up to 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thanks for choosing Sony! -Sam
Excellent sound
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This this can thump. Beach, pool, deck parties. Got it for deal of the day for $300. Couldn't be happier
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Viking7,
Awesome! We're happy to hear your enjoyable experience with your new SRS-XG500. This speaker is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant and Dustproof rating (Dustproof and Water-resistant are effective only when the cap is closed), up to 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thank you for choosing Sony! - Kris
5 stars for this stereo
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad for the price. The battery life is good for a whole day at the beach or if I’m Working in the shop and need music. The construction is very sturdy. I’ve dropped it a couple times and it’s still booming. The charge lasts at least a whole day at full volume. I’ve used it in my boat and my keep as a sound system when I didn’t have one installed and it worked great. I’d buy another one anytime.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ErnestV, Thank you for sharing your thoughts and experience using your Sony XG500. We're thrilled to know that you like the amazing sound quality, long-lasting battery life and overall performance of the speaker. In case you did not know, you can also pair them together in Stereo mode for a really cool listening experience. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant and Dustproof rating (Dustproof and Water-resistant are effective only when the cap is closed), up to 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thanks for choosing Sony! -Jess
Great speaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The option to change to mega bass blew us away and we are absolutely in love with this speaker!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lilly, wow! We're glad you like our product! The SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant and Dustproof rating (Dustproof and Water-resistant are effective only when the cap is closed), up to 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. We're looking forward to your next purchase and thanks for choosing Sony! ~Earl
Sounds great trouble with connectivity
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this on sale to go with the 500 Sony. I’m not really wild the app that helps connect this series of speakers. Also, my phone was only a few feet away and there was skipping going on.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dmlive, Thank you for taking the time to provide us with your feedback about your SRS-XG500. We're very happy to hear that you got it on sale and you're enjoying the great sound this unit delivers. If the sound skips, please follow the troubleshooting steps on this link to resolve the issue.
https://www.sony.com/electronics/support/speakers-wireless-speakers/srs-xg500/articles/00097458
If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
The SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant and Dustproof rating (Dustproof and Water-resistant are effective only when the cap is closed), up to 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thanks for choosing Sony! -Sam
Super mega bass. Good for indoors and outside.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The bass is amazon. The light feature adds a Xtra cool look to it at night when your out at the park.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RandyMan, Thank you for the 5-star rating! We're very pleased to hear you like the punchy bass and lighting effects of your new Sony XG500 speaker. The SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant and Dustproof rating (Dustproof and Water-resistant are effective only when the cap is closed), up to 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thanks for choosing Sony! -Sam
Sony speaker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For 150 on sale nothing touches this on the market. I even use it as an amp for my guitar bc it has xlr and 1/4 jack
I would recommend this to a friendBass
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds amazing and super lightweight. Very highly recommended.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MyanN, Thank you for telling us about your experience with your Sony XG500. We're really delighted to hear you appreciate the excellent audio and its lightweight design with carry handle for easy portability. Thank you for offering a fantastic rating on the product! Enjoy! -Jess
Good, but JBL still better
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound. Easy to pair. Good lucks but...... The JBL BoomBox and JBL Extreme 3 both have much better bass. I would go with one of those over this.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MuahMan, Thank you for taking the time to review the XG500 X-Series Portable Wireless Speaker. We apologize for any inconvenience. The technology in the XG500 works in harmony for a better sound quality. The X-Balanced Speaker Unit gives deep, punchy bass and vocal clarity even with loud sound. A High-efficiency Tweeter provides crisp and spacious sound for high-frequencies. Passive radiators optimize to reproduce clear bass sound. Put it all together and you get a great sound worth sharing with your friends. If you are unable to resolve your concern, please follow the troubleshooting steps from this link: https://www.sony.com/electronics/support/speakers-wireless-speakers/srs-xg500/articles/00228345
In any case that you need our assistance, please email the below information to socialsupport@am.sony.com or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the SRSXG500:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
Jay
Great buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this product. Great bass, I like loud music and this is it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CynthiaM, Thank you so much for such a fantastic review, and we are so pleased to hear you like your new XG500! At Sony we strive to put forward the best possible products for our customers. It sounds like we hit the mark with the XG500. Your assessment is spot on! The XG500 brings together the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators, to give you a powerful sound that's perfect for outdoor parties. Thank you for choosing Sony! -Jess
Speaker
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this Bluetooth Speaker it Bangs. My neighbors thought I had a stereo system installed.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ByronK, Thank you for the 5-star rating! We're very pleased to hear you love the powerful sound this unit delivers. The SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant and Dustproof rating (Dustproof and Water-resistant are effective only when the cap is closed), up to 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thanks for choosing Sony! -Sam
Satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great speaker with great sound quality! I just wish the app allowed more options when controlling the lights because there's only 3 settings to choose from, but my old xb40 speakers had like 10 different settings for the lights. Still happy with my purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PJGreenwell, Great! We are so glad to hear that you are happy with the sound quality of your new speaker! The XP500 is a speaker that’s built to help fun-loving people make the most of their life. Whether you’re relaxing in your living room or partying in your garden, the XP500 will give you a superb sound and plenty of fun features. All you have to do is choose the music. -Carl
Good device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has good sound great bass though it would’ve been nice if the treble were much higher even by taking off mega bass function treble still seem a bit weak but over all it’s still a good audio device
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HectorR, We're glad that you like the audio quality of your speaker. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant and Dustproof rating (Dustproof and Water-resistant are effective only when the cap is closed), up to 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thank you for choosing Sony! -Erin
Life-changing.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These speakers led to a fight with my girlfriend that made me realize that I like my music more than her. 10/10 would recommend Amazing sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi derp, we're glad you like the sound quality of our product. The SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant and Dustproof rating, 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thank you for choosing SONY. ~Earl
XG500
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sound and features, definitely a high tech quality speaker
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pink,
Awesome! We're happy to hear that you love the sound quality and features of the soundbar. Thank you for the purchase and enjoy your soundbar. Have a great day!
-David