Customer Ratings & Reviews

Hi User, We're delighted to hear it has lived to your expectations and this speaker is excellent to use for outdoors. The SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant and Dustproof rating (Dustproof and Water-resistant are effective only when the cap is closed), up to 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thank you so much for choosing Sony! -Jess

Hi Miguel, Thank you for the 5-star rating! It's wonderful to hear this speaker is perfect for parties and you are having an enjoyable listening experience with this great speaker. It sounds like we hit the mark with XG500. Thank you for choosing Sony! -Jess

Hi ByronK, Thank you for the 5-star rating! We're very pleased to hear you love the powerful sound this unit delivers. The SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant and Dustproof rating (Dustproof and Water-resistant are effective only when the cap is closed), up to 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thanks for choosing Sony! -Sam

Hi BlancaL, That's cool! We're extremely pleased to hear our XG500 Portable Bluetooth Speaker meets your needs and expectations! If you haven't yet, downloading the Music Center app allows you to select your favorite playlists, cue the next song, or change lighting patterns and sound effects of the unit- this will surely enhance your experience! The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant and Dustproof rating (Dustproof and Water-resistant are effective only when the cap is closed), up to 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thank you so much for purchasing our XG500 and for choosing Sony! -Jess

Hi RobertS, Fantastic! We're very pleased to hear you like the great sound quality and Bluetooth range of your Sony SRSXG500. We appreciate the recommendation! The SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant, and Dustproof rating, 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thank you for choosing Sony! -Sam

Hi AbibatouS,
Awesome! We're happy to hear that you are having a great time with your XG500 speaker. This is definitely great for indoor and outdoor activities. Thanks for choosing Sony! - Kris

Hi YadeurysG, Excellent! We're so happy to hear you're very pleased with the amazing sound quality of your XG500 Portable Bluetooth Speaker. As a music loving company, sound quality is our top priority. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant and Dustproof rating (Dustproof and Water-resistant are effective only when the cap is closed), up to 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thanks for leaving us such a great review on the XG500! -Jess

Hi Viking7,
Awesome! We're happy to hear your enjoyable experience with your new SRS-XG500. This speaker is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant and Dustproof rating (Dustproof and Water-resistant are effective only when the cap is closed), up to 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thank you for choosing Sony! - Kris

Hi Hines, Fantastic! We're delighted to hear that you're satisfied with the great sound quality of your Sony XG500. The SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant and Dustproof rating (Dustproof and Water-resistant are effective only when the cap is closed), up to 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thanks for choosing Sony! -Sam

Hi MuahMan, Thank you for taking the time to review the XG500 X-Series Portable Wireless Speaker. We apologize for any inconvenience. The technology in the XG500 works in harmony for a better sound quality. The X-Balanced Speaker Unit gives deep, punchy bass and vocal clarity even with loud sound. A High-efficiency Tweeter provides crisp and spacious sound for high-frequencies. Passive radiators optimize to reproduce clear bass sound. Put it all together and you get a great sound worth sharing with your friends. If you are unable to resolve your concern, please follow the troubleshooting steps from this link: https://www.sony.com/electronics/support/speakers-wireless-speakers/srs-xg500/articles/00228345

In any case that you need our assistance, please email the below information to socialsupport@am.sony.com or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

Full Name:
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We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!

Sincerely,
Jay

Awesome, AppleCharger! Thank you for sharing such an excellent shopping experience. We are glad that you are enjoying everything about this great speaker. Thank you for purchasing the XG500 and for giving the product a perfect rating! -Jess

Hi Barato,

Awesome! Thank you for reaching out to us today. We're always happy to hear from you. We're glad that you like the IP66 Water-resistant of the speaker for your camping.The SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant, and Dustproof rating, 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thank you for choosing Sony!

-David

Hi HectorR, We're glad that you like the audio quality of your speaker. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant and Dustproof rating (Dustproof and Water-resistant are effective only when the cap is closed), up to 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thank you for choosing Sony! -Erin

Hi there, Thank you for giving the XG500 a perfect rating! We're glad you like the powerful sound this unit delivers. The SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant and Dustproof rating (Dustproof and Water-resistant are effective only when the cap is closed), up to 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thanks for choosing Sony! -Sam

Hi MichaelM,

Great! We're glad that you are enjoying the sound quality and battery function of the speaker. The SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant and Dustproof rating (Dustproof and Water-resistant are effective only when the cap is closed), up to 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thank you for choosing Sony!

-Ralph

Hi RobertM, Perfect! We're very happy to hear you like the punchy bass and great Bluetooth range of your Sony XG500. The SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant and Dustproof rating (Dustproof and Water-resistant are effective only when the cap is closed), up to 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thanks for choosing Sony! -Sam

Hi Czar,
Thank you for your purchase and we appreciate your feedback. We're glad that you like our Sony SRSXG500 for its design and battery life. The SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant, and Dustproof rating, 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thank you for choosing Sony! - Marco

Hi AbenaA, Thank you for the amazing review! We're glad to hear you love the sound clarity and portability of your Sony SRS-XG500. The SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant and Dustproof rating (Dustproof and Water-resistant are effective only when the cap is closed), up to 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thanks for choosing Sony! -Sam

Hi MalissaS, Amazing! This will be a great speaker for your backyard BBQ party. We're extremely happy to hear you are enjoying the incredible sound quality and overall features of your new speaker. The SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant and Dustproof rating (Dustproof and Water-resistant are effective only when the cap is closed), up to 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thank you for your purchase and for the 5-star rating! -Jess

Hi Weston, Awesome! We're glad that you like the sound quality and features. The SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant, and Dustproof rating, 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thank you for choosing Sony! Erin