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Customer Ratings & Reviews

$498.00

Customer reviews

Rating 4.7 out of 5 stars with 757 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 757 reviews
  • Rated 5 out of 5 stars

    Amazing BoomBox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing speaker. Sounds great. Super long battery life, Highly recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ranger, We're glad that you like the audio quality and battery life. The SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant, and Dustproof rating, 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Good bass

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful product for the price! Was looking for a portable speaker that doesn't lack in performance.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi George, that's great! We're glad you like the powerful sound and you feel that the price is worth it. The SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant and Dustproof rating (Dustproof and Water-resistant are effective only when the cap is closed), up to 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Speaker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent speaker sounds great at high volume with good bass flow.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jhp3,
      Awesome! We're really glad to hear your enjoyable sound experience with your new SRSXG500 speaker. This is definitely perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant, and Dustproof rating, 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Great speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speaker, the handle on top makes it very easy to carry around despite the size.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Banloyn, we're glad you are enjoying our product. The SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant, and Dustproof rating, 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thank you for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Good speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good speaker not as loud as the jbl but quality is there

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GregR,

      We appreciate the 5-star rating and we're glad to hear that you like the quality of the speaker. The loudness of the speaker will depend in the music source that you're playing and the battery of the speaker.

      More details: https://helpguide.sony.net/speaker/srs-xg500/v1/en/contents/TP1000243111.html

      The SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant and Dustproof rating (Dustproof and Water-resistant are effective only when the cap is closed), up to 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Bluetooth best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Bluetooth speaker. Great sound. Easy to move for your best sound

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JimmyV, That's great! We are glad that you like the sound quality of your Sony portable Bluetooth speaker. Your new SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant and Dust-proof rating (Dust-proof and Water-resistant are effective only when the cap is closed), up to 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thank you for choosing Sony! -Vincent Sony_US

  • Rated 5 out of 5 stars

    SONY SPEEKER

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item works great! Easy to use very functional!!!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dan4, That's awesome! We're very happy to hear you're enjoying the ease of use and excellent sound quality of your XG500. At Sony we strive to put forward the best possible products for our customers. It sounds like we hit the mark with the XG500. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant and Dustproof rating (Dustproof and Water-resistant are effective only when the cap is closed), up to 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thank you for your purchase and for the 5-star rating! -Jess Sony_US

  • Rated 5 out of 5 stars

    SONY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super good equipment for music for any ocasion…easy to handle and fine sound

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Pollux836,

      Awesome! We're glad that you like the design and sound quality of the speaker. The SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant, and Dustproof rating, 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 3 out of 5 stars

    Quality but overpriced

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good speaker, good sound but price is a bit too high. Probably better value to be had in other brands

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AngelaE, Thank you for sharing your feedback about the price of this speaker. We're also very happy to hear you like the amazing sound quality of your Sony SRSXG500. The SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant, and Dustproof rating, 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thank you for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Exelent!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, good sound the quality is perfect, I used on the pool

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi William, Thank you so much for the fantastic review! We're extremely pleased to hear you're enjoying using your new XG500 by the pool and you like the excellent audio quality this speaker delivers. The SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant and Dustproof rating (Dustproof and Water-resistant are effective only when the cap is closed), up to 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thank you for your purchase and for the 5-star rating! -Jess Sony_US

  • Rated 5 out of 5 stars

    Wonderful item. Loud sound. Works well.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!!! It is a wonderful item. So glad I purchased it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BestChargerEver, Awesome! We're glad that you are enjoying the audio quality of your speaker. The SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant, and Dustproof rating, 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Bose Speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids are totally in love with this speaker. They love how loud and great it sounds

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Portablespeaker,
      Thank you for the 5-star rating! If you are referring to the SRSXG500 speakers, we're glad your kids love the speakers.The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant and Dustproof rating (Dustproof and Water-resistant are effective only when the cap is closed), up to 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thanks for your feedback! - Kris Sony_US

  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome speaker for outdoor events. We bought this speaker to play music at softball games.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bandits, thank you for the 5-star rating! We're very happy to hear you feel that the unit is worth it. And yes, this speaker is perfect for outdoor use. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant, and Dustproof rating, 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thank you for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    B

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was pretty cool and batery just go insane all ddya

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Good, we're glad you like our product. The SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant and Dustproof rating, 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thank you for choosing SONY. ~Earl Sony_US

  • Rated 5 out of 5 stars

    the sound of an angel

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound one this speaker is like no one speaker I own. the quality is top tire

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nani, Amazing! We're glad that you like the audio quality of your new speaker. The SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant, and Dustproof rating, 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thank you for choosing Sony! Erin Sony_US

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Versatile, Durable, Booming Bluetooth Speaker

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony SRS-XG500 Portable Bluetooth Speaker is an epitome of this generation’s boombox. The overall presentation of the XG500 is crisp. The design is sleek, with a durable mesh fabric surrounding. The handle is sturdy, and thick enough to easily grab and feel comfortable. The size of the speaker is larger than I initially expected, reflecting a boombox. However, it is lightweight enough that you may easily walk around carrying the speaker in one hand or on the shoulder for the throwback. There is a rubber covered panel that encloses the ports of the speaker – including DC in, 2 USB connects – one for play and charging the other for charging, an audio, and then a mic/guitar. This panel is easy to access and stays attached so there is no part to keep track of. On the front, is the button panel including power, Bluetooth connect button, play/stop, volume up/down, and mega-bass on/off. The speaker also has ambient LED lighting on each end in a crisp circle outlining the design. Overall a professional, rugged but clean presentation. The XG500 is quick to connect to Bluetooth (Wireless!). At first, within the first 5-10mins of use there were momentary interruptions of my connection but since then, I have used the speaker for many hours and have not had this issue. I feel there could have been an update or some type of interference, because even from my phone in different rooms of the house I have not had the issue. Since that initial hiccup, sound quality has been superb. There have been no further interruptions in sound output, and overall, the sound is crisp and beautiful. The speaker sound quality is comparable to professional speakers as expected from Sony. Minimum sound of the speaker is ambient, and full sound is quite impressive. Easily going from room to room of a house, and able to be heard outside in a local area. This is absolutely what I would love to take to a beach. The speaker provides a booming, deep base that is enhanced during mega-bass mode. You can feel the vibrations, which I absolutely prefer. If you find the base is too much, simple toggle on/off of the mega-bass can be done by button or app. Speaking of which… the durability of construction for the XG500 allows for various use. The XG500 is sand proof – so beach? Absolutely. In my mind, soundproof means dirt proof, so outside adventures are a go. Also, waterproof, meaning the pool or beach is not off limit. No need to be afraid where you take this speaker. One note is that the speaker is not water “pressure” proof – so do not submerge or take directly into the water. But hey, still quite versatile. The battery life is quite impressive. The speaker boasts 30hours of charge, which I assume depends on sound level. I was able to use this during a whole day of packing on 1 charge while having the volume loud enough to hear through a two-bedroom apartment. If charged the night before, I would very-well assume this could last a whole day out and about. There is also quick charging, with 10 minutes providing 3 hours of playback. Sony also implemented a Battery care feature to improve overall battery health and life span, which I appreciate as someone whose phone dies extremely quick. This Bluetooth speaker can easily outlast my phone – which, to quickly touch on the speaker can receive media through audio input or USB meaning just because one phone dies, does not mean the music must stop. Oh… and that USB port? Can be used to CHARGE a phone. How nifty that the phone doesn’t have to die if you’ve got the table and the music doesn’t have to stop! The microphone input, although not included, may be used for announcements or karaoke! All around a great feature. And the mic input may also be used with a guitar as an amp. Quite versatile and party friendly. There are two apps associated with the XG500. The Sony Music Center app and the Fiestable app. The Fiestable app was more important to me, as this allows for control of the LED lighting. The Sony Music Center app allows for control of the speaker with the phone, I used Spotify mainly for music, so the Music Center app was not too important to me with my main use to toggle on/off mega-bass. Overall the apps could use an overhaul in my opinion, but they get the job done as there is nothing wrong with them just not totally aesthetically appealing. Overall, I am proud to know that I have THE speaker for small events. May it be an outdoor BBQ, indoor chilling (or group packing as in my recent case), a day at the beach, or any other need for music – one can rely on the XG500. With a long battery life, one need not worry about if it is freshly charged but with a fresh charge the music can flourish. The versatility of this Bluetooth speaker is quite impressive, and I believe the simple word speaker does not do this product justice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome speaker, i love it. I take it everywhere, connectivity is easy sound is amazing!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DaMomma, you've made an excellent choice! We're very happy to hear you love the portability, easy Bluetooth pairing, and amazing sound quality of your new Sony speaker. The SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant, and Dustproof rating, 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thank you for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Big Punch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is amazing for such a small speaker, better than bose

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Andy, You've made a great choice! We're glad you like the amazing sound quality of your Sony SRSXG500. The SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant and Dustproof rating (Dustproof and Water-resistant are effective only when the cap is closed), up to 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thanks for choosing Sony! -Sam Sony_US

  • Rated 4 out of 5 stars

    Good sound, a little over priced

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool design, just wasnt loud enough for the price.i returned this item, but battery life wasnt bad.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi thebigbado, Thank you for the feedback on your experience with your SRS-XG500. While we're glad you like the cool design, great sound quality and battery life of this unit, we regret to hear that the volume level did not live up to your expectations and it had to be returned. To ensure optimal listening experience, we highly recommend downloading the Sony Music Center app. With the Sony Music Center app, you can adjust the sound settings and equalizer function to tailor-fit the sound quality to your needs. For more information, please refer to this link: https://helpguide.sony.net/speaker/srs-xg500/v1/en/contents/TP1000243093.html
      For future reference, we can offer assistance on how to set up or operate the features and functions, and troubleshoot the issue of your Sony product by visiting our Sony Support website to download the help guide and look for additional information about your product. Also, you can reach out to one of our agents through this link: https://us.esupport.sony.com/support/s/service?language=en_US. who would be glad to help. I hope you consider our Sony products in the future.

      The SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant and Dustproof rating (Dustproof and Water-resistant are effective only when the cap is closed), up to 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thank you for sharing your feedback. -Sam Sony_US

  • Rated 5 out of 5 stars

    Impressionable Speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speaker sounds great and is very practical. It is not heavy at all and can be used indoor and outdoors. The best part is that you can connect a microphone. The charge also lasts long enough and don’t need to be constantly be charging it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KarenN,

      Great! We're glad that you like the sound quality, weight, mic input, and battery life of the speaker. The SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant, and Dustproof rating, 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thank you for choosing Sony!

      -Ralph Sony_US