Customer Ratings & Reviews

Hi Wunderdog, Great! We're glad that you like the audio quality of your speaker. The SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant, and Dustproof rating, 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thank you for choosing Sony! Erin

Hi Robbie, Thank you for purchasing the Sony SRS-XG500! The SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant, and Dustproof rating, 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thank you for choosing Sony! -Sam

Hi Dan4, That's awesome! We're very happy to hear you're enjoying the ease of use and excellent sound quality of your XG500. At Sony we strive to put forward the best possible products for our customers. It sounds like we hit the mark with the XG500. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant and Dustproof rating (Dustproof and Water-resistant are effective only when the cap is closed), up to 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thank you for your purchase and for the 5-star rating! -Jess

Hello JimmyV, That's great! We are glad that you like the sound quality of your Sony portable Bluetooth speaker. Your new SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant and Dust-proof rating (Dust-proof and Water-resistant are effective only when the cap is closed), up to 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thank you for choosing Sony! -Vincent

Hi Banloyn, we're glad you are enjoying our product. The SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant, and Dustproof rating, 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thank you for choosing Sony! ~Earl

Hi Juju6, thank you for purchasing the Sony SRS-XG500! Good to know you're having an enjoyable experience with your new speaker. The SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant and Dustproof rating (Dustproof and Water-resistant are effective only when the cap is closed), up to 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thanks for choosing Sony! -Sam

Hi George, that's great! We're glad you like the powerful sound and you feel that the price is worth it. The SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant and Dustproof rating (Dustproof and Water-resistant are effective only when the cap is closed), up to 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thanks for choosing Sony! -Sam

Hi AngelaE, Thank you for sharing your feedback about the price of this speaker. We're also very happy to hear you like the amazing sound quality of your Sony SRSXG500. The SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant, and Dustproof rating, 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thank you for choosing Sony! -Sam

Hi Good, we're glad you like our product. The SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant and Dustproof rating, 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thank you for choosing SONY. ~Earl

Hi KarenN,

Great! We're glad that you like the sound quality, weight, mic input, and battery life of the speaker. The SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant, and Dustproof rating, 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thank you for choosing Sony!

-Ralph

Hi BestChargerEver, Awesome! We're glad that you are enjoying the audio quality of your speaker. The SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant, and Dustproof rating, 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thank you for choosing Sony! Erin

Hi William, Thank you so much for the fantastic review! We're extremely pleased to hear you're enjoying using your new XG500 by the pool and you like the excellent audio quality this speaker delivers. The SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant and Dustproof rating (Dustproof and Water-resistant are effective only when the cap is closed), up to 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thank you for your purchase and for the 5-star rating! -Jess

Hi Pollux836,

Awesome! We're glad that you like the design and sound quality of the speaker. The SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant, and Dustproof rating, 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thank you for choosing Sony!

-Ralph

Hi thebigbado, Thank you for the feedback on your experience with your SRS-XG500. While we're glad you like the cool design, great sound quality and battery life of this unit, we regret to hear that the volume level did not live up to your expectations and it had to be returned. To ensure optimal listening experience, we highly recommend downloading the Sony Music Center app. With the Sony Music Center app, you can adjust the sound settings and equalizer function to tailor-fit the sound quality to your needs. For more information, please refer to this link: https://helpguide.sony.net/speaker/srs-xg500/v1/en/contents/TP1000243093.html
For future reference, we can offer assistance on how to set up or operate the features and functions, and troubleshoot the issue of your Sony product by visiting our Sony Support website to download the help guide and look for additional information about your product. Also, you can reach out to one of our agents through this link: https://us.esupport.sony.com/support/s/service?language=en_US. who would be glad to help. I hope you consider our Sony products in the future.

The SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant and Dustproof rating (Dustproof and Water-resistant are effective only when the cap is closed), up to 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thank you for sharing your feedback. -Sam

Hi Portablespeaker,
Thank you for the 5-star rating! If you are referring to the SRSXG500 speakers, we're glad your kids love the speakers.The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant and Dustproof rating (Dustproof and Water-resistant are effective only when the cap is closed), up to 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thanks for your feedback! - Kris

Hi Nani, Amazing! We're glad that you like the audio quality of your new speaker. The SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant, and Dustproof rating, 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thank you for choosing Sony! Erin

Hi Eddie, Thank you for the feedback on your experience with your SRS-XG500. While we're glad you like the overall quality of this speaker, we regret to hear that the max volume level did not live up to your expectations. To ensure optimal listening experience, please download and utilize the Sony Music Center app. With the Sony Music Center app, you can adjust the sound settings and equalizer function to tailor-fit the sound quality to your needs. For more information, please refer to this link: https://helpguide.sony.net/speaker/srs-xg500/v1/en/contents/TP1000243093.html

The SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant and Dustproof rating (Dustproof and Water-resistant are effective only when the cap is closed), up to 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thanks for choosing Sony! -Sam

Hi Bandits, thank you for the 5-star rating! We're very happy to hear you feel that the unit is worth it. And yes, this speaker is perfect for outdoor use. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant, and Dustproof rating, 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thank you for choosing Sony! -Sam

Hi Chiefman, Thanks for the 5-star rating! Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig

Hi Andy, You've made a great choice! We're glad you like the amazing sound quality of your Sony SRSXG500. The SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant and Dustproof rating (Dustproof and Water-resistant are effective only when the cap is closed), up to 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thanks for choosing Sony! -Sam