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Customer Ratings & Reviews

Your price for this item is $498.00
The comparable value price is $499.99

Customer reviews

Rating 4.7 out of 5 stars with 757 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 757 reviews
  • Rated 5 out of 5 stars

    Great Sony quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Were choosing between this and a JBL boombox but were immediately sold when we heard the audio quality of this speaker at high and low volumes (it gets LOUD).

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Joel, Amazing! It's amazing to hear you like the superb features, especially the incredible audio quality even at high and low volumes. We really appreciate your wonderful feedback. Thank you for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Speaker

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best speaker i’ve ever owned anytime I have it around everyone wants to use it the sound quality is great battery life lasts like almost 13 hours

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ConnorS,

      That's great! We're happy to hear that you like the sound quality and battery life of the speaker. We appreciate the 5-star rating and thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Portable and great sound!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my son's birthday. He loves it! We have a larger one that my husband uses, but this one is so much more portable. Excellent sound, good Bluetooth range. He takes it everywhere.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Customerone,
      What a great gift! We're glad that your son is loving the audio quality of his new Sony Portable Bluetooth Speaker. The SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant and Dustproof rating (Dustproof and Water-resistant are effective only when the cap is closed), up to 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thanks for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Best Speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony speakers are always top tier this one in particular has amazing sound and bass would recommend to a friend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrendaR, Amazing! It's amazing to hear you like the superb features, especially the incredible audio and bass sound of the speaker. We really appreciate the recommendation. Thank you for choosing Sony! -Jess Sony_US

  • Rated 4 out of 5 stars

    Good speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speaker! I bought it for outside gatherings and I tried it for my sons baseball tournaments. It’s loud but not as loud as I was wanting. Bass is decent. Reviews said it was louder than the JBL boombox. I used it for a weekend and returned it. I ended up buying the JBL PartyBox 310 and this thing fullfuls every expectation. This is a good speaker though.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JonB, thanks for choosing and purchasing our product. We're glad you like the SRSXG500. We're sorry to hear that you had returned your SONY unit. It is recommended to check this link when dealing with low sound issues:

      https://helpguide.sony.net/speaker/srs-xg500/v1/en/contents/TP1000243111.html

      We have our Support team that is always happy to assist. You may email us anytime at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

      The SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant, and Dustproof rating, 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. We hope you can consider SONY again. Thank you. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Great speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality will fill a large room with plenty of clarity and depth, also get distorted when at full volume. The battery also deserved have the rating due to its long lasting battery took it too a a pool party and it only droped about 10% after four hours

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Easy, we're glad you like the sound quality and battery of our product. The SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant and Dustproof rating, 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thank you for choosing SONY. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crisp sound and good base for the size, too bad they dont have a tuner to get radio stations when my 5g phone decides to go wacko.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidS, Awesome! We're very pleased to hear that you like the crisp sound and bass of your new Sony XG500 speaker. We value your input and strive to continually improve our products to meet the expectations of our customers. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Best boom box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker sound is amazing. Loud, clear, powerful and great battery. Look no further. This is it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello WayneE,
      Great! Looks like you found the perfect portable speaker for you! We're glad that you are pleased with the amazing sound quality and long battery life of our XG500. Thank you for choosing Sony and enjoy! - Marco Sony_US

  • Rated 5 out of 5 stars

    Sound Quality Is Great!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This portable speaker has great sound quality. Transitioning from a UE mega boom, it served it’s purpose until unfortunately it stopped working. At that point, I was looking for something that will produce better sound quality and hold a charge for for an extend period of time.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Michael, Excellent! Good to know that you appreciate the sound quality of the XG500 X-Series Portable Wireless Speaker. You’ve got to go wherever the party takes you. That means that you need a speaker that can deliver a big sound wherever you go. With the XG500, you’ll take a Powerful Party Sound with you and with built-in lighting you can take a little atmosphere too. Thanks for choosing Sony. Jay Sony_US

  • Rated 5 out of 5 stars

    Sonys got this one locked up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this tone junky The bass is exceptional and being a bass player that’s of utmost importance and verbally telling the battery percentage is a nice touch

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PaulH, Great! We're delighted to hear that you're enjoying the excellent bass quality and voice guidance feature when checking the battery percentage of this speaker. The SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant and Dustproof rating (Dustproof and Water-resistant are effective only when the cap is closed), up to 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Sony Portable Speaker

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good sound and base quality for music. Easy to carry and transport, perfect medium size. Nicely designed see only lacks voice projection for tv and movies

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarshallS,

      That's great! We're happy to hear that you like the sound quality and design of the speaker. The SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant, and Dustproof rating, 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thank you for choosing Sony and enjoy your speaker!

      -David Sony_US

  • Rated 5 out of 5 stars

    Rockin’ (not so little) Speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this purchase! It is a little on the pricey side but I think it was worth the extra pennies! Great bass when you want it and overall excellent sound! I wish you could connect it to the srs-xb43 but it won’t allow it. You can connect it to other speakers of the same type though.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi jlr66, Excellent! Good to know that you are pleased with your purchase. Our SRS-XG500 truly can be connected to SRS-XB43 using Party Connect. Reference: https://helpguide.sony.net/speaker/srs-xg500/v1/en/contents/TP1000243089.html

      The SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant, and Dustproof rating, 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Great speaker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its powerful, just not what fitted my needs. I needed a speaker for a golf cart - and i realized after purchasing this that it wont work for my application. However, this speaker performed great! Good battery life and very loud!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Vizio, Excellent choice! Good to know it fits perfectly in your golf cart and you like the excellent battery life and powerful sound quality of your Sony portable speaker. The SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant, and Dustproof rating, 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thank you for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Bluetooth Speaker at it's finest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome speaker with great sound quality, smooth lights, and incredible battery life. Will be shopping soon to add a secondary speaker for the connect mode.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KhalifC, That's cool! We're extremely pleased to hear our XG500 Portable Bluetooth Speaker meets your needs and you appreciate the lighting features, amazing battery life, and incredible audio. Your assessment is spot on, any song, any style, any time with XG500 that brings you richer, clearer sound. In case you did not know, you can also pair them together in Stereo mode for a really cool listening experience. Just one more fun way to spend time with your family and friends. Thank you so much for purchasing our XG500 and for choosing Sony! -Jess Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Sony speaker

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and strong speaker for indoor and outdoor, strong recommendations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice speaker for indoors on a good budget

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Speaker it sounds real amplified indoors and real clear out doors although I don’t recommend for river trips it’s not real overall loud and really requires to be on something flat there’s a plate that emits sound on the bottoms to amplify it’s overall crisp notes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Built to last and sound amazing

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this speaker for over a year now and its still going strong. Highly recommend if you are looking for something loud with amazing sound quality and that will last you a long time.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GerardoS, Thank you for the amazing review! We're very happy to hear you like the powerful and excellent sound quality this unit delivers. The SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant and Dustproof rating (Dustproof and Water-resistant are effective only when the cap is closed), up to 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Es good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker is baller as heck, Straight up the bees knees. The battery lasts forever and it sounds fricken GOOD. Bought it for our wedding and couldn’t’ve been happier.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChipK, Thank you for choosing Sony XG500 to be a party of your wedding celebration! We're very happy to hear you're enjoying the long-lasting battery and excellent sound of your Sony XG500. The SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant and Dustproof rating (Dustproof and Water-resistant are effective only when the cap is closed), up to 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Great speaker!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds clean, but i do have to say, it does take a while for the speakers to wear in and give that bass.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi XXSDRZ,

      Thank you so much for the 5-stars review and for sharing your awesome experience with our XG500 speaker. Your feedback is extremely important to us and is very much appreciated. By downloading the Sony Music Center app, you will find all sorts of tools to fine-tune the speaker using the built-in EQ and maximize the volume to ensure optimal listening experience. You can also deactivate the Ambient Noise Sensing function, as this cuts out the bass sound that are disturbed by the ambient noise to reduce power consumption by the speaker and preserve the battery power. If the Sound becomes low while in use, refer to this helpful link:

      https://www.sony.com/electronics/support/articles/00278737

      Should you need more information/technical assistance, please email us at socialsupport@am.sony.com with the following details and we'll be more than happy to assist you.

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Thank you very much for your purchase and for choosing Sony!
      -Jess Sony_US

  • Rated 5 out of 5 stars

    Loud

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to use as a stereo in my squarebody. Works well, good base, barely ever charge it. Being able to charge my phone off it is handy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Trevon,

      Amazing! We're glad that you like the sound quality, battery life, and USB function of the speaker. The SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant and Dustproof rating (Dustproof and Water-resistant are effective only when the cap is closed), up to 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thanks for choosing Sony!

      -Ralph Sony_US