Customer Ratings & Reviews

Hi ChristopherL, Thanks for the 5-star rating! We're glad that you are impressed with the sound quality of the speaker. With the XG500, you’ll take a Powerful Party Sound with you and with built-in lighting you can take a little atmosphere too. The XG500 is built to last. It’s got a durable exterior, it's IP66 water resistant and dustproof and it’s got plenty of battery life. The XG500 brings together the X-Balanced Speaker Unit, high-efficiency tweeter and passive radiators, to give you a powerful sound that’s perfect for outdoor parties. Thank you for your purchase. Enjoy! -Craig

Hi JutonMerlin, Fantastic! We're very happy to hear you like the audio clarity, punchy bass, and excellent battery life of your Sony SRS-XG500. The SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant and Dustproof rating (Dustproof and Water-resistant are effective only when the cap is closed), up to 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thanks for choosing Sony! -Sam

Hi TomasaJasso, We're glad you like your new portable Bluetooth speaker. Enjoy and thanks for choosing Sony! -Craig

Hi petel Awesome! We're thrilled to hear that you like the sound quality and the speaker size. The SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant, and Dustproof rating, 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thank you for choosing Sony! Erin

Hi JasonS, We're very grateful for this positive feedback! It's wonderful to hear your investment is worth it and you are enjoying the amazing battery life, great performance, and excellent, massive sound of this speaker. To get the most out of your purchase, you can also utilize the different functions and built-in equalizer found on the Sony Music Center and Fiestable app. Thank you so much for choosing Sony! -Jess

Hi Tino, Thank you so much for such an awesome review, and we are so pleased to hear you like your new XG500! At Sony we strive to put forward the best possible products for our customers. It sounds like we hit the mark with the XG500. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant and Dustproof rating (Dustproof and Water-resistant are effective only when the cap is closed), up to 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thank you so much for choosing Sony! -Jess

Hi AntonioR, Excellent! We're glad that your Sony XG500 has made your work environment more enjoyable. And good to know you love the punchy bass, sound clarity and ease of use of this speaker. The SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant and Dustproof rating (Dustproof and Water-resistant are effective only when the cap is closed), up to 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thanks for choosing Sony! -Sam

Hi Eula, Thank you for the excellent review! Good to know you like the great sound and portability of your new Sony speaker. We appreciate the feedback. Although it is not fully waterproof, this unit features an IP66 Water-resistant and Dustproof rating (Dustproof and Water-resistant are effective only when the cap is closed). The SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, up to 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thanks for choosing Sony! -Sam

Hi Noraj44, That's cool! Thank you for the 5-star rating and for purchasing our XG500 Portable Bluetooth Speaker. We're glad that the speaker is perfect for your lifestyle and you are enjoying its incredible audio quality. Good to know for pointing out the portability of this speaker that is also noteworthy. Thanks for choosing Sony! -Jess

Hi Robby, we're glad you like the sound quality of our product! The SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant and Dustproof rating (Dustproof and Water-resistant are effective only when the cap is closed), up to 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thanks for choosing SONY! ~Earl

Hi AdrianG, Thank you for the positive feedback! We're thrilled to hear that you consistently receive compliments on your new Sony XG500 speaker when guests visit. And good to know you love the great sound quality and excellent battery life of the unit. The SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant and Dustproof rating (Dustproof and Water-resistant are effective only when the cap is closed), up to 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thanks for choosing Sony! -Sam

Hi Patrick, We are thrilled that you love your new Sony portable Bluetooth speaker! Your new SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant and Dustproof rating (Dustproof and Water-resistant are effective only when the cap is closed), up to 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thank you for choosing Sony! -Vincent

Hi FernandoV We're happy to hear that you love the audio quality. The SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant, and Dustproof rating, 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thank you for choosing Sony! Erin

Hi Michal, we're glad you like the bass, battery, and lighting function of our product. The SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant, and Dustproof rating, 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thank you for choosing Sony! ~Earl

Hi BenjaminS, Perfect! We're glad you like the long battery life and great sound quality of your Sony SRS-XG500. The SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant and Dustproof rating (Dustproof and Water-resistant are effective only when the cap is closed), up to 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thanks for choosing Sony! -Sam

Hi CrystalD, Awesome! We're glad that you are enjoying the audio quality of your speaker. The SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant, and Dustproof rating, 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thank you for choosing Sony! Erin

Hi KelliR, Thanks for sharing your 5-star review and impressive experience with your new XG500 speaker. Your assessment is spot on! Whether you're at home or at the beach, park, or poolside, this speaker will give you a great sound even at high volume. We're truly happy to hear you are enjoying everything about this speaker, especially the excellent audio, amazing performance and you like the portable design. Thank you for your feedback and offering a fantastic rating on the product! -Jess

Hi Rubyq, That's fantastic! We're extremely happy to hear you are enjoying the convenience, incredible sound quality, and overall features of your new speaker. The SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant and Dustproof rating (Dustproof and Water-resistant are effective only when the cap is closed), up to 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thank you for your purchase and for the 5-star rating! -Jess

Hi Oaklee, We're very grateful for this positive feedback! Good to know you like the deep bass, lightweight design, and long-lasting battery life of the unit.

If you're getting a low sound level on the speaker, please follow the troubleshooting steps on this link:
https://helpguide.sony.net/speaker/srs-xg500/v1/en/contents/TP1000243111.html

If you have not done so, please download the Sony Music Center app. There you will find an EQ that can boost the sound listening experience.

Unfortunately, it is not compatible with gtk-b90. The Devices compatible with the Party Connect function are these models:
SRS-XB43, SRS-XB33, SRS-XB23, SRS-XG500, SRS-XP500, SRS-XP700

The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant and Dustproof rating (Dustproof and Water-resistant are effective only when the cap is closed), up to 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thanks for choosing Sony! -Sam

Hi MelodypC,

Thank you for reaching out to us today! We're always happy to hear from you. We appreciate the 5-star rating and we're glad to hear that you love the bass sound quality, clarity and battery performance of the headphones. The SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant, and Dustproof rating, 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thank you for choosing Sony!

-David