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Customer reviews

Rating 4.7 out of 5 stars with 757 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the XG500 Portable Bluetooth Speaker's exceptional sound quality, impressive bass, and long battery life. Many appreciate its portability and ease of use, finding it convenient for various settings. While some find the speaker a bit heavy or expensive, the positive feedback on sound and portability outweighs these concerns. The speaker's additional features, such as water resistance and vibrant lights, are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 757 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing Sound

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size and the sound quality. The appearance is nice and blends in well in multiple environments

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi sln95,

      Awesome! We're glad that you like the design, size, and sound quality of the speaker. The SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant and Dustproof rating (Dustproof and Water-resistant are effective only when the cap is closed), up to 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Bass, Volume

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very loud speaker, great charger and great bass! Love it altogether!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JordynW, Awesome! We're happy to hear that you love your new Sony portable speaker. The SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant, and Dustproof rating, 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thank you for choosing Sony! Craig Sony_US

  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    Batman

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect love it good sound easy to carry around and fit any where

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CharlesP, Amazing! Good to hear you're enjoying the great sound quality and portability of your Sony XG500 speaker. The SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant and Dustproof rating (Dustproof and Water-resistant are effective only when the cap is closed), up to 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bumps great good sound!!!Love it can carry it anywhere!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi perly,

      Very nice! We're glad to hear that you love the sound quality and lightweight design with carry handle for easy portability of the speaker. The SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant, and Dustproof rating, 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thank you for choosing Sony and enjoy your speaker!

      -David Sony_US

  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    The best Speaker I have used!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite its size I am incredibly marveled at it s sound and capacity for be used in any circumstance.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi csarti92, Awesome! We're thrilled you like the powerful sound this unit delivers despite its compact size. The SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant and Dustproof rating (Dustproof and Water-resistant are effective only when the cap is closed), up to 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Sony Wins over competition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony wins again best design and sound! Lightweight any person can carry with one hand. Long battery life.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BMCN, Great! We're glad that you love the speaker's design, sound quality, and battery life. The SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant, and Dustproof rating, 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Great buy from best buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bass and the sound quality was too good. Enjoyed the purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GiridharA, That's awesome! We're so happy to hear you like the superb bass and sound quality of your Sony XG500. The SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant and Dustproof rating (Dustproof and Water-resistant are effective only when the cap is closed), up to 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    perfect portable speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best sound for any portable I have ever had and it's the perfect size for any event or just camping

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Routerupgrader, That's fantastic! We're extremely happy to hear you are enjoying the incredible sound quality of your new XG500 speaker. We're also thrilled you feel this is the best sound portable Bluetooth speaker you've ever owned. The SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant and Dustproof rating (Dustproof and Water-resistant are effective only when the cap is closed), up to 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thank you for your purchase and for the 5-star rating! -Jess Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound bass is very nice! The battery life is very good as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thanks for the 5-star rating, Marlon! We're glad that you are impressed with your new Sony portable speaker. The SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant and Dustproof rating (Dustproof and Water-resistant are effective only when the cap is closed), up to 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Sony SRS-XG500

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is good and the bass on this speaker is great. Highly recommended!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kennon, That's great! We're glad to hear that! The SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water resistant2 and Dustproof3 rating, 30 hour battery life4 and an easy-to-hold handle, you can take it almost wherever you want to go. Thanks for the recommendation. Jay Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has extremely good sound and the battery life is very good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobertD, Fantastic! We're very happy to hear you like the great sound quality and long battery life of your Sony XG500 speaker. The SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant and Dustproof rating (Dustproof and Water-resistant are effective only when the cap is closed), up to 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    Great bass

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It had a great sound and its easy to carry to any location.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Pitabrd702, That's awesome! Good to know you're enjoying the portability and great sound quality of your Sony XG500. The SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant and Dustproof rating (Dustproof and Water-resistant are effective only when the cap is closed), up to 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound perfect for river or camping and water resistant. The whole family loves it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chrissy, Thank you for giving the Sony SRS-XG500 a perfect rating! Glad you like the amazing sound and bass quality of your Sony speaker. The SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant, and Dustproof rating, 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thank you for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 4 out of 5 stars

    Things That Go BOOM!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound that comes from this product is amazing. I just wished the higher range sounds came in a bit more clearly, but the low end bass sounds are spectacular given its size.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ExpertWitness,

      Fantastic! We are so happy that you are satisfied with the exceptional sound quality of the SRSXG500. If you haven't yet, to ensure optimal listening experience, please make sure you have downloaded the Sony Music Center app. There you will find all sorts of tools like an equalizer to fine-tune your SRSXG500 and maximize the volume to your liking.

      The SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant and Dustproof rating (Dustproof and Water-resistant are effective only when the cap is closed), up to 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go.

      In case you may need more information or technical assistance with our product in the future, you can always contact us and we'll be more than happy to assist you. Please send us an email at socialsupport@am.sony.com with the following:

      Name:
      BestBuy Username:
      Model Number:
      Issue:
      Telephone Number:

      Thank you so much for the 4-star review and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Bass, Battery life

    Rated 4 out of 5 stars

    AMAZING BASS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING BASS! Honestly one of the best speakers I’ve ever owned, I swear this thing never dies! worth every penny

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Speaker, Excellent! Good to know you're enjoying the bass quality and long-lasting battery life of your new Sony speaker. Your new SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant and Dustproof rating (Dustproof and Water-resistant are effective only when the cap is closed), up to 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thank you for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price,good sound very convenient for travel and beach

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FelixG, Awesome! We are glad to hear that you are happy with your new Bluetooth speaker! The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant and Dustproof rating (Dustproof and Water-resistant are effective only when the cap is closed), up to 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Cool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a good sound and the battery life its awesome

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Raay,
      Perfect! We're glad that you are satisfied with the sound quality and battery life of your new Sony Portable Bluetooth Speaker. The SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant and Dustproof rating (Dustproof and Water-resistant are effective only when the cap is closed), up to 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thanks for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony speaker

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and strong speaker for indoor and outdoor, strong recommendations

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so much. Great sound quality. It's heavy a bit

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarynaS, Thank you for the 5-star rating! We're glad you like teh great sound quality of your Sony XG500. We have noted your input about the weight and will be sure to forward this feedback to the appropriate department. The SRS-XG500 is perfect for taking a powerful sound outside. The combination of the X-Balanced Speaker Unit, High-efficiency Tweeter, and passive radiators deliver a crisp and clear sound whether you’re listening in an indoor space or outside. Plus, with a durable exterior, an IP66 Water-resistant and Dustproof rating (Dustproof and Water-resistant are effective only when the cap is closed), up to 30-hour battery life, and an easy-to-hold handle, you can take it almost wherever you want to go. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect sound and amazing design good good good good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SadeghP, We are glad that you like the sound quality and design of your Sony portable Bluetooth speaker. With the XG500, you’ll take a Powerful Party Sound with you and with built-in lighting you can take a little atmosphere too. The XG500 is built to last. It’s got a durable exterior, it's IP66 water resistant and dustproof and it’s got plenty of battery life. The XG500 brings together the X-Balanced Speaker Unit, high-efficiency tweeter and passive radiators, to give you a powerful sound that’s perfect for outdoor parties. Thank you for your purchase. Enjoy! Vincent Sony_US