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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.4 out of 5 stars with 429 reviews

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90%
would recommend
to a friend

Customers are saying

Customers enjoy the Xperia XA2 Ultra 4G LTE for its excellent camera quality, long battery life, and affordable price point. However, some users have expressed concerns about the phone's limited storage capacity, touchscreen issues, and sound quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 429 reviews
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    too heavy, back button on wrong side of screen.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good big screen, good battery, but two complaints. its a heavy phone and soft back button is on wrong side of the screen. its on the left, who is left handed? should be on the right side.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Choice for Unlocked Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to Best Buy and fell in love with this phone. It is a bit larger , it fits my hand well, has Android 8.0 and great graphics. I paired it with ATT prepaid and both of them together make a great package for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good solid phone with larger screen for my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handy, contemporary features one would expect. Fast, with good clarity on calls and very few dropped calls. 4.5 Stars. Price was reasonable when compared to 'flagship' phones and the performance is similar. Good value.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No more curved screens

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had samsung s8+ and cracked the screen twice in a year. Switched to Sony about 2 years ago and I really liked that phone. This is a upgraded version. But not for people who need lots on phone storage for apps.

    I would recommend this to a friend
  • Cons mentioned:
    Touchscreen issues

    Rated 1 out of 5 stars

    Don’t Expect customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right out of the box this phone had went I unfortunately found out was a common problem that the touchscreen had these phantom touches all over. Contacting support three times now they keep emailing me how to reset the phone which I’ve done twice. Best Buy won’t take it back after 15 days. So now I get to work with so many customer support again. This phone has been a complete nightmare I’ve had it for two months now and can’t use it hopefully I can send in to get it fixed and of course be up the phone not like it works anyway. Sony doesn’t seem to care and won’t make any effort to fix it I’m about to throw this thing away and get A Motorola.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been extremely happy with this phone, it's big but not heavy, super great camera and it's hot the gorilla screen so I don't worry about a case. Love it! I also get lots of compliments on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceeds expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this after returning a moto g6 because the screen on the g6 was to small and narrow. At first I thought this screen would be too large but after using it for a month it was the right choice. Take the plunge you won't regret it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very responsive phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is smooth like butter, Silky would be the right word. It has a great camera, with a Sony sensor. This phone is great because for a low price you get the same satisfaction that you would get from an expensive phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Camera nice, easy to learn.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone... nice replacement for me. The reason that I didn't give it five stars was because it's difficult to hear a phone call. Something about the speaker, I don't know.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am confident that ill use this phone till it either breaks or completely stops working. Best purchase ive made. Why spend 1000$ for something that this phone can do just as well?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mid range phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone with a great screen that has powerful colors and a beautiful display. Phone responds quickly and works wonderfully. I would totally recommend this phone to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big and beautiful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is huge and magnificent, much like myself. It's so easy to see everything on it, and the picture is crystal clear, if not clearer. This could easily replace my TV. Also, it's not bad for making phone calls.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony experia

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the look of the phone. Its black, square, big and sleek looking. The functionality of it is great, even though ive dropped it a million times so now it freezes.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Heavy and No HD calling/Volte

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very hard to maneuver due to it's heaviness. No HD calling /VOLTE despite Sony cust svc saying it is capable of it. They say it's Tracfone's fault which may be true but it's up to Sony to submit for provisioning. T-mobile via Tracfone no help. Tracfone cust service is hit or miss. Still haven't even gotten WiFi calling set up. Hard to find decent case my screen protector cracked first day due to lack of bumper. Only thing good is the camera at 23MP which you don't see in mid priced phones.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    It's quick and it has multiple screens

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend Sony Xperia Ultra to anyone who is struggling with slow phones this phone is not too bad for you're being so nice not saying something is bad but you don't see a lot of Sony phones out there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no complaints, does every thing My kids iphone7 does and only cost 250 (bought on sale and unlocked). So if you are looking for a smartphone that does it all but wont break the bank here you go.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using an iPhone for a while now but my last one finally gave up the ghost so I grabbed this guy until I can get another iPhone. This is a good phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast Phone with Nice Screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen of this phone is simply amazing^ colors are vivid, and everything works very fast. Lots of RAM memory allows to install a bunch of needed apps. Fingerprint unlock is fast and convenient, too.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone sony experia A2 ultra. It is good phone and cheap, dont pay too much money for other phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the phone for a week now. It's the best phone I've had. The only downside is the lack of cases for it.

    I would recommend this to a friend