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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.4 out of 5 stars with 429 reviews

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90%
would recommend
to a friend

Customers are saying

Customers enjoy the Xperia XA2 Ultra 4G LTE for its excellent camera quality, long battery life, and affordable price point. However, some users have expressed concerns about the phone's limited storage capacity, touchscreen issues, and sound quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-429 of 429 reviews
  • Rated 5 out of 5 stars

    Great 6" Android smartphone.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoyed this phone so much we bought another one! Great display, easy to use interface. Great amount of storage built in. Add a memory card and add the ability to move applications to a memory card and make more space on your cell. Not a huge fan of the edge screen (palm touches and selects random thing while trying to type, add a thin case and problem solved). Don't forget the screen cover and case.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 2 out of 5 stars

    Stay away from Sony, they don't deserve your biz

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In today's age, what cell phone manufacture puts out 32GB phones, then BLOCKS the option to move apps to the a SD Card, which the phone comes with option! Sony just can't help itself with MAJOR blunder after blunder for every phone they release. Sony does not deserve your money, and I'm returning this junk. Full of adware yet limit from moving apps to SD slot. Buy a phone from a company THAT DOESN'T LIMIT YOU!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Missing key features

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A regression from my 4 year old Xperia. Phone does NOT have remote play. It has a SD card slot, but NO ability to move apps to a SD card. Bottom line is that I would not pay a premium for a budget phone, especially one where an important Android feature is removed (moving apps to SD card). Wi-Fi speed is also limited to single steam AC meaning 433mbps max speed, meaning my new phone can't fully speed test my internet connection, MU MIMO should be in a phone in this price range.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Continuous problems

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I bought this phone mid January, first phone I got had LCD screen bleed returned the phone and picked another thinking it might be just that particular phone, boy was I wrong. Got the new phone after 1 and a half month i had issues with the volume control. It would auto adjust to a different volume level which got very annoying, talked to sony they did a software patch didn't fix the issues. So I lived with it, well shortly after about 2 weeks later the screen died where the only images where color streaks. Good thing I had best buy warranty so I used it got another sony phone, after a week and a half the headphone jack died and a couple of buttons would get stuck like the power button and volume down. So it would continuously reboot and would not function. So I went to the kingsport best buy and explained what going on. Luckily the kingsport bestbuy let me exchange my phone, and I picked up a galaxy S8+ open box and I love my galaxy would never go back to the lack of quality sony has. DO NOT BUY THE SONY PHONE OR WAST YOUR TIME ITS NOT WORTH THE MONEY OR THE HEAD ACHE, THEIR IS NO QUALITY FOR THIS PRODUCT!!!!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn’t receive or make calls!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone because the iPhones were getting to ridiculously expensive. This has a great camera and a big beautiful screen. But the main purpose of the phone doesn’t work. At all! I constantly miss calls. The phone would be right next to me with full cellular reception and great WiFi and people still have to call me 5 or 6 times just to get through. The main reason for a phone is to make and receive calls and this phone struggles greatly to perform that simple task. So sad because I love the price and look of the phone!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bluetooth Issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have issues with my XA1 Ultra connecting to my car so I thought I would try out the XA2 Ultra and it was worse! If you have Uconnect in your car good luck. Reached out to Sony and their fix didn't work. Thought I would google it and tons of people are in the same boat- I returned it yesterday. Loved the look but it will not work in my car

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Camera lens out of focus

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a 8 month old sony xpheria xa and the camera lens is out of focus all the time pics are all blurry, is a common problem with sonys phone Buy with your own risk, i am just telling you that 350 dollar phone with a 1 dollar camera the screen is beautiful to watch viv, games, but the lens problem is annoying, check youtube reviews

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had flickering problems with this brand new phone less than a month of buying it from best buy! Too many software issues. This is my worst phone ever. My LG and Apple phone worked better than this phone. Phones don't have the issues these days as seen with this Sony phone. I guess Sony is not really known for phones but the time I have wasted trying to get this phone to function normally has been disappointing to me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bestbuy told me that it will work on boost mobile

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine on cricket, but not boost mobile. Great big screen and very fast, Im happy with the phone. Lots of space and I added a 64GB card.

    I would recommend this to a friend