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Rating 4.6 out of 5 stars with 1349 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,349 reviews
  • Rated 5 out of 5 stars

    Great Camera

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the perfect camera. My teen daughter loves it. We love the Bluetooth capability to automatically upload to our phones without the need of a computer.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ElizabethZ,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1 camera. We are glad to hear that your daughter loved it and its features. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 1-5-2024
      Sony Social Support Sony_US

  • Rated 3 out of 5 stars

    Good camera for photos

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good camera and takes quality photos and videos.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TaylorT,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1 camera. We are glad to hear that you found it as a good camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 11-26-2024
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking at this camera buy it, worth it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello. Thank you for your review on the Sony DCZV1. We truly appreciate your feedback and glad you are enjoying your camera! -Nick Sony_US

  • Rated 5 out of 5 stars

    Lot’s of Great Features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent little camera. I am still learning all the features, but it has a high quality lens and works well with my iPhone, iMac and even my iPad. I can transfer photos quickly and use them for my art reference.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello GinaJaneStudios
      Thank You for sharing your experience with us. Sony's commitment to customer satisfaction is our top priority. We are looking forward to seeing what our customers create with our products. Please reach out to us directly for tips and assistance

      Vincent
      -Sony Social Support for Digital Imaging Sony_US

  • Rated 4 out of 5 stars

    Vlogging Camera

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoyable, fun camera - though you can only take pictures during a live recording, the camera is great for beginners (myself included). The lens quality could be better. Nonetheless, it is a great, entertaining camera!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nikki,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your feedback about the ZV1 camera. We are glad hear that you found it as a great and entertaining vlogging camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    great little tool

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased for my journalism student daughter-- she is enjoying learning all the functions and has logged several trips and interviews with it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoyfulKels, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ZV1 camera. We are glad to hear that your daughter loved this camera. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 3-9-2024 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love to use highly recommended for really enjoyed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera when you dont or cannot use your phon

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera for simple use but has some complex features. The only downside is there was no case or wrist strap included.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GeorgeW, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ZV1 camera. We are glad to hear that you found it as a great camera. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 5-4-2024 Sony Social Support Sony_US

  • Rated 2 out of 5 stars

    Very disapointing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stabilization is horrific, you have to keep on tripod in a studio. Not an action cam at all. This thing is fragile too, the screen is so flimsy with no viewfinder. Menus are terrible and complex, shame on sony. Difficult to transfer to phone. You cant just take it out of box and expect good quality. Gotta read up and spend hours setting it up. Not for me, bought the dji action 4. Love it way better

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Miloom,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ZV1 camera. We sincerely appreciate your honest opinion and we're sorry to hear that our product did not meet your expectations.

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle

      2-4-2024

      Sony Social Support Sony_US

  • Rated 1 out of 5 stars

    Terrible - Shuts off after 5 minutes (overheating)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible. This product should be listed as fraudulent. Advertised as a vlogers camera - cannot stay on for more than 5 minutes without overheating. If you are a vlogger and use a Mac - like 99% of the creative world - THIS WILL NOT SYNC UP WITH YOUR MAC - you cannot use it as a vlogers camera. 1) it'll over heat in 5 minutes so talk fast and 2) you are required to use Sony's software and it makes everything look like a claymation. The quality of the video when importing to your computer, looks about 85% worse than the view finder Quality - it looks worse than an iPhone 12. Low light is unusable and looks over exposed and grainy. Color accuracy... either the sky is white or this camera sucks. There's minor adjustments you can make, but it takes a long time to adjust and has next to no smart features - this camera is almost 100% manual usage for adjustments. There's no preset or automation on it, focusing struggles all the time in all setting. If you use studio lights of any sort (LED's), the refresh rate cannot be adjusted to avoid lines on a screen. In adjusting the refresh rate. Battery Life- maybe 15 minutes when recording. You cannot plug it in and use it forever - 1) it'll overheat in 5 minutes - 2) the batter still drains even when plugged in and recording. Eventually you have to sit and wait for a while to recharge it if you do not have a spare. So if you read this far and still want this camera - buy like 15 $40 batteries - you will need every single one... also a portable freezer to cool it off would be good. Picture quality as a camera is horrendous. it really struggles to focus. All photos came out fuzzy/blurry when not using a tripod - shutter adjustments did nothing. PLEASE NOTE - This is my 3rd ZV-1 I've tested - the first two had the EXACT same issue - I was assured by Sony that it was just a bad device... it is not. This is a $750 paper weight that turns on and off.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Longmatey80, Sony's commitment to customer satisfaction is our top priority. Please go to the settings to help with long shooting session (Auto Power OFF Temp. to High) : https://helpguide.sony.net/dc/1910/v1/en/contents/TP0002883356.html?search=temp Sony takes into consideration all feedback to improve the performance and quality of our products and services. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. Sony_US

  • Rated 4 out of 5 stars

    Sony ZV-1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good camera for its size fits in your pockets ....

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello doctorznation, Sony's commitment to customer satisfaction is our top priority. We would like to thank you for your review on the Sony ZV-1. We truly appreciate your feedback and are glad you are enjoying the camera! -Nick Sony_US

  • Rated 3 out of 5 stars

    Good quality, but doesn’t record long.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the quality of the video, but when you record in 4k it shuts off every 4-5 minutes. I tried searching how to fix it, but still no fix to the problem.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony's commitment to customer satisfaction is our top priority. Try setting the AUTO POWER OFF TEMP setting to HIGH. Thank you for the review! - Glenn Sony_US

  • Rated 5 out of 5 stars

    Great livestream camera

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this camera so much that I've bought it twice. It has a USB function mode so I use it for live-streaming along with a special battery adapter that plugs in

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlyT,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your very detailed feedback on our ZV1 camera. We appreciate your loyalty to Sony and we're glad to hear that you find our camera to be the best camera for streaming. It's always rewarding to know that our efforts to develop high-quality products have paid off.

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle 10-2-2023

      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Perfect right out of the box!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great camera for vlogging or just everyday life. Amazing auto focus and the easy to use tripod/ remote is amazing!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      We appreciate you taking the time to share your experience. Sony's commitment to customer satisfaction is our top priority. We're happy to hear you are satisfied with the auto focus and the tripod/remote. Thank you for choosing Sony! - Glenn Sony_US

  • Rated 5 out of 5 stars

    Wonderful camera for learning

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been my first camera and its been the best experience, im starting to learn alot. The camera has taught me from taking still pictures to shooting movies and thats not all it has so many features feature modes and memory for going out capturing unless memory of yourself family and friends

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello. Thank you for your review on the Sony DCZV1. We truly appreciate your feedback and glad you are enjoying your camera! -Nick Sony_US

  • Rated 4 out of 5 stars

    Having fun with my new camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wanted an easy camera to use for photos and for video.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not sure

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave it 3 starts since i might buy again. Many factors may contribute to my conclusion maybe it was the Camera maybe it was my macbook pro 2020 regardless This camera dose not come with a charger so if you are new to video be ready to make investments in Charging ports, Batteries, HDMI to sub or some kinda cord that will allow a high performance data transfer to and from device for live stream. because the in box HDMi is super short so basically useless. Mine would not connect to my laptop idk why it was such a hassle I wanted to like it this product sadly just way too much to add on in addition for the price. I had to return but i might buy it again in the future and see if it was just a bad model i got that day.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a camera that could be used for streaming mainly and also for my travels for editing purposes and this for the bill accurately. Great for my needs and so far no complaints

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Great,
       
      Sony commitment to customer satisfaction is our top priority.
       
      Thanks for the 5 stars and the wonderful feedback!
       
      We are glad to hear that the ZV1 camera satisfies your needs. With its compact size, the camera is ideal if you are travelling and always on the go. 
       
      Regards,
      Larry
      Sony Social Support Sony_US

  • Rated 3 out of 5 stars

    overheating

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok, going on day 5 now and it is cutting off at 30 minutes. 4k is not good, and we have been in 1080. Maybe a bad camera, going to test it more. Overall video quality is amazing! so this is

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. Please contact us using the following steps so we can help troubleshoot your camera.

      Should you need further assistance, please contact us. Unfortunately, due to the current Bestbuy's phishing protocol for your protection, we cannot provide a direct email or phone number for customer support as of now. Please find Sony Electronic’s Support information: Go to our website > click on “Support” > scroll down click on “Contact Support” > click on Cameras & Camcorders > click on “Email Your Question.” Or Call US using the number provided on the website. Sony_US

  • Rated 4 out of 5 stars

    Great, but came with a broken audio jack.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera worked in every aspect i wanted, besides the external audio jack, all microphones plugged into the jack made a horrible distorted buzzing noise, unfortunately, had to issue a return, dissapointed in best buys open-box product inspection

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony's commitment to customer satisfaction is our top priority. We do apologize for the experience you are having with your ZV1. Please don't hesitate to contact us directly if you need further assistance. - Glenn Sony_US