Customer Ratings & Reviews
- Model:
- DCZV1/W
- SKU:
- 6435229
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers enjoy the ZV-1 camera for its great camera quality, ease of use, overall performance, convenient size, and light weight. However, some customers have expressed concerns regarding battery life and overheating. Others mention the desire for a flash, difficulty viewing the screen with polarized sunglasses, and the price.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Screen
Very disapointing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stabilization is horrific, you have to keep on tripod in a studio. Not an action cam at all. This thing is fragile too, the screen is so flimsy with no viewfinder. Menus are terrible and complex, shame on sony. Difficult to transfer to phone. You cant just take it out of box and expect good quality. Gotta read up and spend hours setting it up. Not for me, bought the dji action 4. Love it way better
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Miloom,
Sony commitment to customer satisfaction is our top priority.
Thank you for your feedback on our ZV1 camera. We sincerely appreciate your honest opinion and we're sorry to hear that our product did not meet your expectations.
If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.
Rubychelle
2-4-2024
Sony Social Support
Wonderful camera for learning
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been my first camera and its been the best experience, im starting to learn alot. The camera has taught me from taking still pictures to shooting movies and thats not all it has so many features feature modes and memory for going out capturing unless memory of yourself family and friends
I would recommend this to a friendBrand response from SonyListens
Posted .Hello. Thank you for your review on the Sony DCZV1. We truly appreciate your feedback and glad you are enjoying your camera! -Nick
- Pros mentioned:Ease of use
Having fun with my new camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We wanted an easy camera to use for photos and for video.
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use
Perfect right out of the box!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such a great camera for vlogging or just everyday life. Amazing auto focus and the easy to use tripod/ remote is amazing!!
I would recommend this to a friendBrand response from SonyListens
Posted .We appreciate you taking the time to share your experience. Sony's commitment to customer satisfaction is our top priority. We're happy to hear you are satisfied with the auto focus and the tripod/remote. Thank you for choosing Sony! - Glenn
Great livestream camera
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this camera so much that I've bought it twice. It has a USB function mode so I use it for live-streaming along with a special battery adapter that plugs in
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlyT,
Sony commitment to customer satisfaction is our top priority.
Thank you for your very detailed feedback on our ZV1 camera. We appreciate your loyalty to Sony and we're glad to hear that you find our camera to be the best camera for streaming. It's always rewarding to know that our efforts to develop high-quality products have paid off.
If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.
Rubychelle 10-2-2023
Sony Social Support
Not sure
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gave it 3 starts since i might buy again. Many factors may contribute to my conclusion maybe it was the Camera maybe it was my macbook pro 2020 regardless This camera dose not come with a charger so if you are new to video be ready to make investments in Charging ports, Batteries, HDMI to sub or some kinda cord that will allow a high performance data transfer to and from device for live stream. because the in box HDMi is super short so basically useless. Mine would not connect to my laptop idk why it was such a hassle I wanted to like it this product sadly just way too much to add on in addition for the price. I had to return but i might buy it again in the future and see if it was just a bad model i got that day.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello. Thank you for your feedback. We apologize that the camera didn’t meet your expectations. As for charging, you can use a Micro USB Cable to charge or you can purchase this charger for the NPBX1 battery https://www.bestbuy.com/site/sony-battery-charger-black/6699565.p?skuId=6699565. As for the HDMI Cable, if you need a longer one you can purchase a longer Micro HDMI to Full HDMI such as this https://www.bestbuy.com/site/insignia-8-hdmi-to-micro-hdmi-cable-black/6392464.p?skuId=6392464
- Pros mentioned:Camera quality
overheating
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ok, going on day 5 now and it is cutting off at 30 minutes. 4k is not good, and we have been in 1080. Maybe a bad camera, going to test it more. Overall video quality is amazing! so this is
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Sony commitment to customer satisfaction is our top priority. Please contact us using the following steps so we can help troubleshoot your camera.
Should you need further assistance, please contact us. Unfortunately, due to the current Bestbuy's phishing protocol for your protection, we cannot provide a direct email or phone number for customer support as of now. Please find Sony Electronic’s Support information: Go to our website > click on “Support” > scroll down click on “Contact Support” > click on Cameras & Camcorders > click on “Email Your Question.” Or Call US using the number provided on the website.
- Pros mentioned:Camera quality
Very good!...but
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review...the recording doesn’t last long. Great autofocus
I would recommend this to a friendBrand response from SonyListens
Posted .Just like with any compact digital camera, there will be certain limitations to the recording feature. If you feel that the recording limit isn't normal, please don't hesitate to contact us through the link below so we may troubleshoot the issue. Thank you for the review!
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=di
Great, but came with a broken audio jack.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera worked in every aspect i wanted, besides the external audio jack, all microphones plugged into the jack made a horrible distorted buzzing noise, unfortunately, had to issue a return, dissapointed in best buys open-box product inspection
I would recommend this to a friendBrand response from SonyListens
Posted .Sony's commitment to customer satisfaction is our top priority. We do apologize for the experience you are having with your ZV1. Please don't hesitate to contact us directly if you need further assistance. - Glenn
Great camera
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a camera that could be used for streaming mainly and also for my travels for editing purposes and this for the bill accurately. Great for my needs and so far no complaints
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Great,
Sony commitment to customer satisfaction is our top priority.
Thanks for the 5 stars and the wonderful feedback!
We are glad to hear that the ZV1 camera satisfies your needs. With its compact size, the camera is ideal if you are travelling and always on the go.
Regards,
Larry
Sony Social Support
Works well for me.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good camera if you want a camera that you do not need to change lenses. I am using it for recording and it works well enough for me. I did not want to have to buy a camera and then spend extra money on different lenses.
I would recommend this to a friendBest budget camera
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loveeee this camera. Perfect point and shoot vlogging camera with the right accessories it’s a beast. Out of box the on-board mic is good but I suggest an external mic.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RomainT,
Sony commitment to customer satisfaction is our top priority.
Thank for this feedback! We're glad that you are happy with your ZV1, this camera is indeed a popular camera choice among content creators. We also appreciate your recommendation about using an external mic for better audio experience.
If you have any other concerns or questions, feel free to us at 239-245-6360.
Rubychelle,
Sony Social Support
- Pros mentioned:Camera quality, Ease of use
Great Easy To Use Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The camera is easy to use and also great quality. The picture quality is crisp and it captures sound well.
I would recommend this to a friendBrand response from SonyListens
Posted .We're happy to hear that you are satisfied with your ZV1 with it's easy to use features and image and audio quality. Sony's commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience. Thank you for choosing Sony! - Glenn
Great Vlogging camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera for vlogging and family events. Had to adjust settings for temp so it wouldn’t turn itself off. Only Issue I had but after switching settings I haven’t noticed any issues.
I would recommend this to a friendBrand response from SonyListens
Posted .We're happy to hear that you are satisfied with using your ZV1 for vlogging and family events. Sony's commitment to customer satisfaction is our top priority. We hope you enjoy all the features your camera has to offer. Thank you for choosing Sony! - Glenn
best bang for your buck
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i used sony rx100M5 before this camera . this camera is better in all ways other then view finder . zv1 have tilty flippy screen, better auto-focus and and no record limit*. i still wish if it have 4k 60 p but i can live without it for now . 4 out of 5 stars from me ..
I would recommend this to a friendBrand response from SonyListens
Posted .Sony commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience. Thank you for your honest feedback.
Great little camera for shooting video
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift for my influencer wife. I don’t understand it; but she says it’s great so I’m gonna take her word for it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi McGumbo, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ZV1 camera. We are glad to hear that your wife loved it and found it as a great camera. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360. Regards, Larry 1-27-2024 Sony Social Support
- Cons mentioned:Overheating
OVERHEATED!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just received this camera today and it overheated on me twice. I wasn't even recording or taking photos. I was in settings changing things up for about 10 minutes and a message popped up that internal heat was high and it turned off. Took out the battery and it was hot. Turned it back on for about two minutes and received the same message and turned off again. Now I have to wait for a replacement. Keeping it 1 star until I receive replacement and it does not overheat on me the first 10 minutes. Hopefully it's just a faulty camera.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello, switching the Auto Temp OFF from Standard to High will raise the shutdown threshold and allow for longer recording. Please give us a call at 1-239-245-6360 or email us at advancedcustomersolutions@am.sony.com so that we can further help or troubleshoot - Andy
Perfect for Vloggers
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best and most reliable blogging camera on the market
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TDWaters,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your experience with the ZV1 camera. We are glad to hear that you found it as the perfect camera for vloggers. Thank you for choosing Sony.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry 11-13-2024
Sony Social Support
Excellent VLOG Camera!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The side flipping screen is a total game changer for a VLOG camera. Previous Sony cameras had a screen that flipped up which can be a problem if you have an external flash or microphone mounted there. This is my new camera that does it all.
I would recommend this to a friendBrand response from SonyListens
Posted .Sony commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience. Thank you for the review!
Versatile camera
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had it for a while and it has been great for streaming, going on hikes and adventures, concerts, this thing rules.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlonzoP,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your feedback about the ZV1 camera. We are glad to hear that you loved this camera as it was very versatile. Thank you for choosing Sony.
Regards,
Larry 11-18-2023
Sony Social Support