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Customer reviews

Rating 4.6 out of 5 stars with 250 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 250 reviews
  • Rated 5 out of 5 stars

    Best camera for beginners

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item works perfectly. I am new to photography but i only got it to vlog and record memories with family and friends and it has been a sucessfull purchase. So easy to use and amazing quality!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JonathanG, Sony's commitment to customer satisfaction is our top priority. The ZV-1M2/B is a great camera! Sharp quality pictures and video. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (12/29/2025) Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Amazing camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall quality is amazing! Camera has great specs. The only thing is wish is the camera has a flash. Overall top tier camera. Would recommend to buy!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JAMES,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1M2 camera. We are glad to hear that you love it and found it as an amazing camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 5-23-2026
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great Camera for Special Memories!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this camera as a graduation gift for my sister, and she absolutely loved it. She was so excited to start using it right away to capture special moments. The camera is easy to use and the quality is great. It made the perfect gift for such an important milestone, and I’m really happy with this purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AbdallaN, Sony's commitment to customer satisfaction is our top priority. The ZV-1M2/B
      is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (3/8/2026) Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Top shots

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an absolutely fantastic camera. The right size and some really cool features. Perfect shots and easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AnuradhaK,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1M2 camera. We are glad to hear that you found it as a fantastic camera. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 7-31-2024
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great condition takes great pics and videos!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome camera, love the quality and how well it tracks motion. Used it to record and take pictures of sports teams. 10/10 would recommend!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JADENH, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. It is great to hear you are loving this kit and its features. Thank you for choosing Sony. -Linda 04/25/26 Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    Good camera for Beginners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great camera for users that want to start content creation but don't want to juggle 4-5 lenses. It has great features and a fine enough battery(not the best but decent for a small camera). I will say if you have a higher end smart phone and a decent smart phone mount for recording you may be better off with one of those unless you don't have good storage on your smart phone. Controls for the camera are also a little more intimidating than the average smartphone camera experience. In conclusion this is a choice between a smart phone setup and a small form factor camera setup.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Benb,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1M2 camera. We are glad to hear that you love it and found it as a good camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 10-14-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Compact, Powerful, and Easy to Use!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the Sony ZV-1 II for my brother as a gift, and it’s safe to say I nailed it—he absolutely loves it! This camera is a dream for anyone into vlogging or content creation. The 20.1 MP sensor delivers stunningly clear photos and videos, and the colors look vibrant right out of the camera (so no need to mess with editing if you don’t want to). The built-in microphone is surprisingly good—it picks up clear audio even in noisy environments, which is a huge win for a compact setup like this. The flip-out touchscreen is perfect for framing shots while vlogging, and the size makes it super portable (my brother takes it everywhere). Plus, the autofocus is lightning-fast and works great for capturing action or switching between subjects seamlessly. He’s been raving about how easy it is to use, even for someone who isn’t super technical. Whether you’re gifting it or treating yourself, this camera is a fantastic choice for beginners and pros alike.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ayush,
      Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are happy to hear you are loving the features and performance of this camera. Thank you for choosing Sony. -Linda 1-10-25 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super great alternative to the Canon g7x. Most people don’t want this camera because it doesn’t come with a built in flash, but I literally bought one off of Amazon and now all of my pictures look like the g7x. Even without the flash the quality is AMAZING!!! Definitely recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Beah, Sony's commitment to customer satisfaction is our top priority. The ZV-1M2/B is a great camera! Sharp quality pictures and video. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (12/29/2025) Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    great camera, but not the best

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing camera but not the best, the zoom functions don’t work the same in video and photo mode. audio quality is cool but a pop filter microphone is a must for video quality. quality of video and photo are great though, have taken quite few vacations and have had tons of fun with it. battery life isn’t the best so a portable charger is required if you’re gonna be out all day

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Eddie,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1M2 camera. We are glad to hear that you love it and found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 11-28-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Get it. You will like this versatile camera

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned a lot of cameras over the years, and the Sony ZV-1 II is the first one that feels like it was made for the type of photos and videos I made. The image quality is noticeably better than a phone, especially for skin tones, and the autofocus is incredibly fast. My face and eyes stay sharp even when I’m moving around or filming while traveling. The wider 18-50mm lens is perfect for selfies, makeup videos, and vlogging because I can fit more into the frame without having to hold the camera far away. The colors look clean and modern, the background blur is beautiful, and the built-in microphone sounds surprisingly good and I’m picky. Most importantly, it’s small enough that I actually throw in the bag and can take it with me everywhere. For anyone creating lifestyle, beauty, fitness, or travel content or just wanting a camera that’s easy to use while still looking professional, I highly recommend the ZV-1 II.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RYANW,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1M2 camera. We are glad to hear that you love it and found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 6-4-2026
      Sony Social Support Sony_US

  • Rated 1 out of 5 stars

    Can't do Video Because of Overheating

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why one star? Simple. This camera is intended to be used mainly for video, and it can't be used for that purpose. In hot weather, in the sun, it overheats and shuts down in a few minutes. Other than that, it's pretty good. The photos are better than phone photos. The video is good. Plenty of features. Handy. Good low-light performance. Thing is, it's sold as a vlogging camera, and that's the one thing it can't do, unless you always stay out of the sun.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StephenG, 
      Sony commitment to customer satisfaction is our top priority. 
      Thank you for sharing your experience with the ZV1M2 camera. We are sorry to hear about your experience with the camera. We suggest you contact our phone support at 239-245-6360 so that we can assist you. Thank you for choosing Sony. 
      Regards, Larry 12-11-2025 
      Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    Camera nice quality

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good small and easy to handle, easy to understand. I use it for my self tapes and YouTube videos.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ISMAILR, Sony's commitment to customer satisfaction is our top priority. The ZV-1M2/B is a great camera! Sharp quality pictures and video. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (4/12/2026) Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    Great first time content creator camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic purchase for a first time content creator. The picture quality is gorgeous, easy to use, and beginner friendly. Only thing that can be improved is battery life!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello TeresaG, Sony's commitment to customer satisfaction is our top priority. The ZV-1M2/B is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (5/2/2025) Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    Battery Could Be Better

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have been loving this camera! I bought it primarily with the purpose of taking high quality videos at concerts. It also takes amazing pictures! My two issues are that there is no flash, so you have to buy an external one that attaches with the hot shoe (not the biggest deal for me), and the battery life is not the best when trying to record for extended periods of time so you will definitely need extra batteries.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jessdanielle321, Thank you for sharing your experience with us. We're happy to hear that you are enjoying the camera and thank you for your honest feedback as it helps us to keep improving for future products and software. Due to the nature of processing video, the demand for power to keep the camera running continuously at its best performance is unavoidable and to increase the battery size to increase its life would result in n increase in the camera's physical size. We do appreciate you understanding the reason for extra batteries. Thank you again for your feedback. We hope you continue to enjoy the camera and all its features. Sony's commitment to customer satisfaction is our top priority. -Linda Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    Nice camera

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the camera! I was torn between the Sony zv1 and the canon g7x. However so it’s popularity the canon ended up being back ordered with no update on when they’d be available again. Everyone said they were similar so I decided to try my hand. I bought a pre owned one that was offered to be like new. It was! Though this isn’t related to Best Buy directly my one complaint is that it comes with no batteries or a charger. So be prepared to buy one, especially multiple batteries as I’d say they last about an hour during filming. My one qualm with Best Buy in itself is that, I don’t know how thorough they check pre owned returns, but the usb provided was not compatible with the camera. While the camera does offer Bluetooth sharing via camera to phone, if you’re already at max capacity storage wise with your phone it’s pointless. Please make sure the usb provided IS the usb that’s for the camera. Now I have to come out of pocket yet again for yet another accessory just to transfer my videos to my laptop. Thank you!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jmm1,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1M2 camera. We are glad to hear that you liked it and found it as a nice camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 6-11-2024
      Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    Good camera (Wish I had more $$ for another model)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good camera. I was really looking for a device that can take better quality photos than my iPhone. Its got a 1-inch sensor that I like, as it has excellent low-light capabilities. Its portable/pocketable, which is what I need as I do travel. I don't have much use for its vlogging capability but its good to know I have it available. I'm a little disappointed in the zoom range and I wish it could zoom up to 120 mm. I bought this as a compromise on price, as I really did not have the money to spring for a 6700 APS-C or the A7C, both with multiple lenses and each setup will set me back about $2500. This camera, together with the accesory vlogging, subcardiod mic and extra batteries (off Amazon) set me back a little $1000. Its a bit pricey for what I consider as a glorified point and shoot. I do have an issue with the movie button and the other buttons on top as my fingers were used to manipulate Nikon and older model Sonys and cellphones, so I kept messing up/triggering the video button by mistake. In time I will sort it out. Is it worth it? I would say 90% yes, as a part of me still longed for either the A7C or the 6700 with the multiple lenses. But then again, budgets are real.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ripley101,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ZV1M2 camera. We're glad to hear that you're satisfied with our product and find it worthy to buy. Thanks again for choosing Sony!

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle

      1-8-2023

      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 Stars – Excellent Camera, Highly Recommended! I recently purchased this camera and I’m extremely impressed with the quality. The image clarity is outstanding, even in low light, and the autofocus is fast and accurate. It’s user-friendly, lightweight, and perfect for both beginners and more experienced photographers. Battery life is solid, and the build feels durable. Overall, I highly recommend it to anyone looking for a reliable and high-performing camera!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HazelV,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1M2 camera. We are glad to hear that you found it as an excellent camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 3-27-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Pretty good pictures

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera, only problem stablization not great, but to be honest i bought it for photos and quality is amazing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GustavoP, 
      Sony commitment to customer satisfaction is our top priority. 
      Thank you for sharing your experience with the ZV1M2 camera. We are glad to hear that you love it and found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360. 
      Regards, 
      Larry 1-30-2026
      Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    Beastly little camera for hobbyists!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a professional videographer! I have some of the finest equipment you can buy and lots of it for multiple teams. That is NOT what I use this for. I brought it to my families lake camper for the Fourth of July. It was the perfect pocket camera for that occasion. 4k 30 with digital stabilization is good enough for most people wanting to document life! The zooming lens combined with digital zoom is plenty of range for simple documenting life. The on camera microphone is passable if you have nothing else. Fundamentally, it's very sound and I recommend it for hobbiests! If this is you. Get it. What I ACTUALLY used it for. I do sales for my video company and spend hours on zoom calls. This camera was my gateway drug into the Sony ecosystem. It's small, powerful and most importantly, Sony doesn't arbitrarily hold anything back. My $2500 full framed Canon is SO fickle when connecting to USB C. I can't charge it while using it and it constantly cuts out on Zoom calls. Fine. But this little $1k unit charges AND streams (720p) video right out of the camera at the same time with no hassle or setup. Great. When taking footage of friends and family, it's just a cute little camera, no one gets nervous or takes it too seriously. My Mom paints for long periods and records her lessons for her students. My Canon has a 30 min limit and overheats easily. This badboy has no recording limit, but it will overheat in long recording sessions. Much less than my other cameras even still. It'll do HDMI CLEAN out at 1 so my mom can stream paintings for her class on a TV. We never ended up using this, but it worked very easily. My Canon limits all kinds of functions and turns off the TOUCH SCREEN when plugging in a monitor. Not this lil guy. Just gets to work with a smile on it's face. So I returned this camera... for it's bigger brother. The ZVE1. THAT thing is a beast. I use it professionally, this one is all you would ever need if you are a hobbiest. Full menu customization and functionailty, the same ecosystem as it's bigger brothers so you can work all the cameras the same way. Just so much value in this fun little camera and very good quality for what you're really getting here. Only con is how poorly it performs in low-light. Still better than a phone, but not good enough even as a backup for professional use. Aside from this 10/10 little buddy with great personality. You'll love busting this thing out! Just get it. And get some extra batteries too!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CodytheP,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1M2 camera. We are glad to hear that you loved this camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 12-10-2024
      Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    Good Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality camera that fits in my purse. Wanted something to take out with me and it’s perfect. Doesn’t come with flash - I had to buy a light separately.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Julia, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ZV1M2 camera. We are glad to hear that you think our camera has great quality while being compact enough to fit in your purse. Thank you so much for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360. Pakorn (Sony Social Support) Sony_US