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Customer Ratings & Reviews

$999.99

Customer reviews

Rating 4.6 out of 5 stars with 247 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers often highlight the great camera quality, especially for video, and the ease of use of the ZV1 II camera. Its compact size and versatile features are also appreciated. However, some customers have expressed concerns about the battery life and the lack of a flash, while others have reported issues with overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 247 reviews
  • Rated 5 out of 5 stars

    Best vlogging camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this camera ! Perfect for vlogging will be uploading vlogging review on my YouTube channel at @sametra m ! Plus the wide angle is amazing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SametraM, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are happy to hear you are loving this camera. Thank you for choosing Sony. -Linda 2-9-25 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    intro to greatness

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this camera it is amazing specifically for anyone that is beginning content creation.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Eddie, Sony's commitment to customer satisfaction is our top priority. The ZV-1M2/B is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (5/5/2025) Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the battery life is short but everything else is fantastic

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello preheatian, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are happy to hear you are overall satisfied with this camera. Thank you for choosing Sony. -Linda 07-18-25 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great camera, but the battery dies quick even plugged in. For pale this is good. It doesnt make you look sick or a flashlight much less dreadful bags XD.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Alex,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1M2 camera. We are glad to hear that you found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 11-22-2024
      Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    Sony ZV1 II

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great portable camera for video. The menu is easy to navigate and you can quickly learn how to use the camera. The one weakness is the size of the sensor limits low light image quality, but for most people this won't be an issue, and there really is no alternative if you want a camera this small and portable. Otherwise I would give it 5 stars.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello EdwardC, Thank you for taking the time to share you experience with this camera. Sony commitment to customer satisfaction is our top priority. Its great to hear you are enjoying the camera and have found it user friendly. Thank you again for sharing and thank you for choosing Sony. -Linda Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    Very nice little camera.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little camera if you want to have something compact when you travel and want to film without spending time on settings every time... Not perfect, Sony limits shooting to 30 frames per second in 4k for example and it costs more than the original zv-1 even though it is basically the same hardware. But still a very good camera for me.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello TravelGuy, Thank you for sharing the review on this camera. Sony commitment to customer satisfaction is our top priority. We are happy to hear you are enjoying the features of the camera and that it is working great for you. We also thank you for your honest opinion, with the new added features of this camera, there's a lot more processing that goes on during high resolution video recording therefore the limitations are there to keep the performance in optimal condition. For more information, please feel free to reach out to Sony Support at 239-245-6360. Thank you again! Happy shooting. -Linda Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    camera

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love this camera! i vlog every day on this camera. the quality is amazing and the audio is good. great first camera

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Danig,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1M2 camera. We are glad to hear that you loved it and found its quality to be amazing. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 1-28-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Cameea

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my granddaughter and she loved it Says pictures come out very nice

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AraceliQ, Sony's commitment to customer satisfaction is our top priority. The ZV-1M2/B is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (4/19/2025) Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. I would recommend everyone to give it a chance.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AbdullahJ,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1M2 camera. We are glad to hear that you found it as a good camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 7-1-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great Camera for Vlogging

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it to create vlogs for my business and create some extra exposure for me and my business

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Stefan, Sony's commitment to customer satisfaction is our top priority. The ZV-1M2/B is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (1/13/2025) Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great camera for new content creators

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than expected. I wish it had a stabilizer though. It is a great camera for beginner content creators who don’t know how to operate a pro camera that requires choosing the right lenses and depth. This camera has everything built it which makes it easier.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Flavia, Thank you for taking the time to share your review on this camera. Its great to hear you have found the camera to be user friendly and are enjoying the quality from the camera. We hope it continues to help you in your content creating adventures. Thank you for choosing Sony. Sony commitment to customer satisfaction is our top priority. -Linda Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great starter camera for vloggers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as an early Christmas gift for my girlfriend and she loves it. This is great starter camera for vloggers and I’d highly recommend it to anyone starting a YouTube channel or anything to do with content creation.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AnthonyO,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your feedback about the ZV1M2 camera. We are glad to hear that you found it as a great starter camera for beginners. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.
      Regards,
      Larry 12-9-2023
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Camera! Went to Paris/London and it took beautiful pictures and video

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichelleV,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1M2 camera. We are glad to hear that you found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 3-25-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best camera has film quality. i do t need to do much in editing . films like a real film

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TeriC,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1M2 camera. We are glad to hear that you found it as the best camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 2-15-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Perfect on the go camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted something I could point ans shoot. It doesnt have to be content creator perfect because I still get great “retro” looking shots and can easily filter/edit as I like

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi London, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ZV1M2 camera. We are glad to hear that you think our camera is perfect as on the go camera. Thank you so much for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360. Pakorn (Sony Social Support) Sony_US

  • Rated 5 out of 5 stars

    Love this camera

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Bought this camera a year ago and still using it for my videos works amazing, quality is great and audio perfect

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PaolaR,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1M2 camera. We are glad to hear that you loved it and found the quality of the videos it captures to be amazing. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 11-12-2024
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great preowned camera

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First Camera and it works like a charm. Never had a problem

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DemarcusA,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1F camera. We are glad to hear that you found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 4-11-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Sony Vloggers!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect vlogging camera. The picture quality is amazing, as you would expect from Sony. The sound is crisp. Be aware that you will need to purchase an SD card, as it doesn’t come with one.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DanaL,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1M2 camera. We are glad to hear that you found it as the perfect vlogging camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 12-30-2023
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Bewt Deal ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great item and best Deal than anyone else. I recommend to buy all your electronics and accessories at Best Buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Carlos,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1M2 camera. We are glad to hear that you love it and found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 11-29-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    vlogging camera

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quality is amazing for recording and for vlogs! I've also used it for TikToks and it's GREAT!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StephanieC,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1M2 camera. We are glad to hear that you found it as a an amazing camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 12-20-2024
      Sony Social Support Sony_US