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Customer Ratings & Reviews

Your price for this item is $1,049.99

Customer reviews

Rating 4.6 out of 5 stars with 212 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the ZV1 II's impressive camera quality and ease of use, praising its ability to capture beautiful images and its user-friendly interface. Many appreciate the camera's compact and portable size, making it ideal for various situations. However, some users point to shortcomings in battery life and the lack of a built-in flash as areas for improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 212 reviews
  • Rated 5 out of 5 stars

    Love this camera

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Bought this camera a year ago and still using it for my videos works amazing, quality is great and audio perfect

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PaolaR,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1M2 camera. We are glad to hear that you loved it and found the quality of the videos it captures to be amazing. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 11-12-2024
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Perfect on the go camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted something I could point ans shoot. It doesnt have to be content creator perfect because I still get great “retro” looking shots and can easily filter/edit as I like

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi London, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ZV1M2 camera. We are glad to hear that you think our camera is perfect as on the go camera. Thank you so much for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360. Pakorn (Sony Social Support) Sony_US

  • Rated 5 out of 5 stars

    Great camera for new content creators

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than expected. I wish it had a stabilizer though. It is a great camera for beginner content creators who don’t know how to operate a pro camera that requires choosing the right lenses and depth. This camera has everything built it which makes it easier.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Flavia, Thank you for taking the time to share your review on this camera. Its great to hear you have found the camera to be user friendly and are enjoying the quality from the camera. We hope it continues to help you in your content creating adventures. Thank you for choosing Sony. Sony commitment to customer satisfaction is our top priority. -Linda Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great starter camera for vloggers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as an early Christmas gift for my girlfriend and she loves it. This is great starter camera for vloggers and I’d highly recommend it to anyone starting a YouTube channel or anything to do with content creation.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AnthonyO,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your feedback about the ZV1M2 camera. We are glad to hear that you found it as a great starter camera for beginners. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.
      Regards,
      Larry 12-9-2023
      Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    Great camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this compact camera! I make content for YouTube so video clarity is a huge deal for me. I suggest this camera if you’re using it to vlog. The only downside is how shaky the camera footage ma be while walking, but that’s nothing a gimbal can’t fix.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mykalah, thank you for sharing your feedback on this camera. Its great to hear you are enjoying the performance on this camera for your YouTube vlogging. Thank you for choosing Sony. Sony's commitment to customer satisfaction is our top priority. -Linda 12-01-23 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Amazing Quality camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great gift to my girlfriend and she’s used it plenty of times when we go out or on trips. Really good quality pictures and videos to remember our memories!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chandler, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ZV1M2 camera. We are glad to hear that you are impressed with the quality of the images this camera captures. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 4-20-2024 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Crisp video quality

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera for vlogging and taking videos. Quality is crisp. Not so much for taking pictures but it gets the job done. Overall a good camera and it’s easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PasangS,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ZV1M2 camera. We're happy to hear that you're satisfied with our product and find it great to use. Thanks again for choosing Sony!

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle

      4-14-2024

      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loved this product and thanks to Best Buy I got a good deal

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DamilolaKareem,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1M2 camera. We are glad to hear that your wife loved this camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 12-24-2024
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Top shots

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an absolutely fantastic camera. The right size and some really cool features. Perfect shots and easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AnuradhaK,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1M2 camera. We are glad to hear that you found it as a fantastic camera. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 7-31-2024
      Sony Social Support Sony_US

  • Rated 1 out of 5 stars

    Can't do Video Because of Overheating

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why one star? Simple. This camera is intended to be used mainly for video, and it can't be used for that purpose. In hot weather, in the sun, it overheats and shuts down in a few minutes. Other than that, it's pretty good. The photos are better than phone photos. The video is good. Plenty of features. Handy. Good low-light performance. Thing is, it's sold as a vlogging camera, and that's the one thing it can't do, unless you always stay out of the sun.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StephenG, 
      Sony commitment to customer satisfaction is our top priority. 
      Thank you for sharing your experience with the ZV1M2 camera. We are sorry to hear about your experience with the camera. We suggest you contact our phone support at 239-245-6360 so that we can assist you. Thank you for choosing Sony. 
      Regards, Larry 12-11-2025 
      Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    Great point and shoot except for.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a great point and shoot but I hate that sometimes if the camera is shut, and it is in a bag and perhaps the on off button gets pressed, it will try to force out the lens, some times result in it breaking

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Firas, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ZV1M2 camera. We are glad to hear that you found it as a great point and shoot camera. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 1-20-2024 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Camera review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very versatile camera for vlogging! I recommend this camera for anyone trying to vlog! very simple to use

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EddyStyleZ,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1M2 camera. We are glad to hear that you loved it and found it as a very versatile camera for vlogging. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 7-30-2024
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Compact yet Powerful.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera for its price: portable and lightweight yet powerful. Pictures pop and video looks stunning. Be sure to get a very fast U3 XD card for those high-res shots.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Noel,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your feedback about the ZV1M2 camera. We are glad to hear that you found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.
      Regards,
      Larry 12-9-2023
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Awesome Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great camera for anyone who is looking for basic-mid entry video, or basic-mid photography. Really easy to use and awesome interface!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoshA, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ZV1M2 camera. We are glad to hear that you found it as a great and awesome camera. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 3-16-2024 Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    Good Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality camera that fits in my purse. Wanted something to take out with me and it’s perfect. Doesn’t come with flash - I had to buy a light separately.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Julia, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ZV1M2 camera. We are glad to hear that you think our camera has great quality while being compact enough to fit in your purse. Thank you so much for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360. Pakorn (Sony Social Support) Sony_US

  • Rated 4 out of 5 stars

    Good camera for outside content

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good for taking pictures and the quality of the pictures is also good. Its compact size is perfect for making content outside and for traveling.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kyle, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ZV1M2 camera. We are glad to hear that you think our camera is compact and perfect for content creators on the go. Thank you so much for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360. Pakorn (Sony Social Support) Sony_US

  • Rated 5 out of 5 stars

    Great compact camera

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vlogging camera and compact camera, use it for vlogging and simple quick videos

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RileyF,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1M2 camera. We are glad to hear that you found it as a great camera for vlogging. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 8-20-2024
      Sony Social Support Sony_US

  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Too expensive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too huge of a price increase, shame on them for removing image, stabilizer and making it where it’s just digital the lens may still not be wide enough

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Imagezone77,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for your feedback on our ZV1M2 camera. We apologize that the camera did not meet your expectations and we understand that you were looking for a product that would truly impress you, especially considering its price.
      We take customer feedback seriously, as it helps us improve our offerings and enhance the overall customer experience.
      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360. Rubychelle
      11-19-2023
      Sony Social Support Sony_US

  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Well built quality.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice built quality. Nice small and compact, perfect for people looking for point and shoot camera.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TenzinS, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ZV1M2 camera. We are glad to hear that you loved it and its good quality build. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 4-20-2024 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Best vlogging camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im a social media creator and this camera became my bestie. For videos and pictures it has a really good resolution.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Emmanuel, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ZV1M2 camera. We are glad to hear that you found it as a the best camera for vlogging. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 2-29-2024 Sony Social Support Sony_US