Customer Ratings & Reviews
- Model:
- A3910Z11
- SKU:
- 6374960
Rating by feature
- Sound Quality
Rating 4.3 out of 5 stars
- Battery Life
Rating 4.2 out of 5 stars
- Connectivity
Rating 4.0 out of 5 stars
Customers are saying
Customers are delighted by the Anker Liberty Air 2 Earbuds for their exceptional sound quality, long battery life, and affordable price. Many users have praised the earbuds' comfort, with some even saying they are the most comfortable earbuds they've ever used. However, some customers have expressed concerns about the fit, connectivity, and touch controls of the earbuds.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Connectivity
Disappointed
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thought this would be a good purchase but was disappointed. Had a hard time connecting. Continually disconnects for no reason. Had to return
No, I would not recommend this to a friendBrand response from Soundcore Team
Posted .Thank you so much for sharing your experience. We're really sorry you've encountered this issue!
If possible, please try the following steps to see if the issue persists:
-Delete (forget/ignore) the pairing records for the headphones (both Liberty & Liberty L) on your device (phone/tablet/etc.) and turn off the Bluetooth.
-Reset the earbuds using the following steps:
1). Place the earbuds back into the charging case and keep the case open.
2).Tap and hold the button at the back of the case for 10 seconds until both earbuds' LED lights flash red 3 times.
-After the reset you will see the white light flashes quickly on the one earbud and the light flashes slowly on the other side, which means they pair together.
-Turn on the Bluetooth on your device again, search for the Liberty (not Liberty L) and pair the device to see if that worked.
-Please try with another device (phone/tablet/etc.) and see if the issue is the same.
If those don't help, please reach out to us via service@soundcore.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Went in to buy on type of laptop but talked to associate and he helped me with questions and i ended up getting a different one that was better suited for my needs.
I would recommend this to a friendGood but strangely I liked the previous generation
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Previous generation had a better seal. Literally couldn't hear anything with them in. I liked that. These were nice, though. But I was definitely more "wowed" with the last ones and even considered downgrading back to the old ones.
I would recommend this to a friendthey're okay earbuds.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They're okay headphones, I use them with an old cellphone that has the roku app for quiet listening at night. Wish the battery life was better.
I would recommend this to a friendBetter than expected
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were better than I expected. Can’t tell you’re on Bluetooth. They don’t tell you who’s calling like some other brands, and they are super easy to hang up on someone by mistake.
I would recommend this to a friendWireless headphones
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have purchased a few pair of wireless head buds for my wife and this pair is the set that she really loves. She wears them around the house all day long.
I would recommend this to a friendgreat choice
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for my husband whom is a truck driver and works out hard at the gym, he loves them and says they stay in his ears with no issues. Gonna try a pair for myself now
I would recommend this to a friend- Pros mentioned:Bass, Battery life, Comfort
Best True Wireless For The Money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I own over 7 pairs of true wireless headphones including 1st Gen Airpods, Sennheiser Momentum, Skull Candy, Mobvoi, RHA, and 1st Gen Liberty Airs. I'm always looking for the perfect sound, battery life, and comfort. The Air 2's are the closet I've come to nailing all three. They are a big upgrade from the first generation. Pro's: - Awesome call quality. Finally a pair of TWS that match my Airpods for call clarity on both ends. People I've called say I sound great and there isn't a bunch of background noise. - Great sound stage and max volume. - New app controlled EQ and personalization option based on your unique ears. - Touch controls can be customized in the app. - Long battery life. - Wireless charging and USB-C connection - Removing either bud pauses your music. Placing it back in your ear restarts music. Con's: - No comply style foam tips included. They are all silicone style. - When I place them back in the charger they continue to play music for 5 to 10 seconds before shutting down. I think these sound as good as my $300 Sennheiser Momentums and are way more comfortable. Everyone's ears are shaped different and what sounds good to me might not be the same for you. With that said the bass is just right, sound isn't muddy, no distortion, and max volume is good. For the money I think these are the best ones I own. The 4 mics for phone calls are a huge upgrade from the first gen Liberty Air.
I would recommend this to a friend Decent while they lasted
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds sounded ok. They did have some rough connectivity issues, but once that was solved everything was smooth sailing. The one thing that kept bugging me was every time I would them at least once one or both buds would fall out. So I stopped using them for about a year. Till yesterday and somehow broke. They won't disconnect, charge or anything and with no way to repair or replace because I'm out of the warranty period.
No, I would not recommend this to a friend- Cons mentioned:Connectivity
Not the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Some connectivity issues, sound would sometimes increase or decrease on its own, the left side stopped working after a couple months.
No, I would not recommend this to a friendBrand response from Soundcore Team
Posted .Thank you so much for sharing your experience. We're really sorry you've encountered this issue!
If possible, please try the following steps to see if the issue persists:
1. Confirm the charging case has power left (press the button on the case and note if an LED is illuminated). If the case LED does not light up, please charge the case first. Connect the case with the included USB-C cable and plug it into a USB power source to charge it for 2 hours.
2. Ensure all charging contact pins on the earbuds and charging case are completely clean and dry of sweat and water. You can also use cleaning alcohol for cleaning the contacts. Use a dry cloth to ensure the parts are clean and dry afterwards before using.
3. Please place the earbuds correctly into the charging case. When you put the earbuds back into the case, the first and third lights on the case flash twice to indicate both earbuds are charging normally. Charge the headphones for 1.5 hours until they are fully charged. While charging the LED on the earbuds is breathing. When the devices are full, the LEDs will turn off.
Hint: Searching the following keyword on a search engine will bring you to a short video showing how to clean our earbud contacts on an older model for reference: MkbTerepwUk.
Please also reset the earbuds as the following steps to see if it is helpful:
-Delete (forget/ignore) the pairing records for the headphones (both Liberty & Liberty L) on your device (phone/tablet/etc.) and turn off the Bluetooth.
-Reset the earbuds using the following steps:
1). Place the earbuds back into the charging case and keep the case open.
2).Tap and hold the button at the back of the case for 10 seconds until both earbuds' LED lights flash red 3 times.
-After the reset you will see the white light flashes quickly on the one earbud and the light flashes slowly on the other side, which means they pair together.
-Turn on the Bluetooth on your device again, search for the Liberty (not Liberty L) and pair the device to see if that worked.
-Please try with another device (phone/tablet/etc.) and see if the issue is the same.
If those don't help, please reach out to us via service@soundcore.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Great for the price!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter wanted wired Beats ones for Christmas. Spent a little bit more and surprised her with these Bluetooth ones. They work better than my AirPods and were 1/3 of the price!
I would recommend this to a friendWireless Earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best wireless headphones I have had, they are so easy to use and they are rechargeable to. I use them all the time, and would recommend to anybody.
I would recommend this to a friendPerfect for someone laid back
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these for my son. They're not the cheapest out there but also not expensive. He's not an Apple kid so doesn't care about the brand. For the price it's packed with features.
I would recommend this to a friendVicky P
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work we’ll just got to figure out how to set levels for music on the app that I downloaded than we should be great after that that’s why I like Bluetooth wireless
I would recommend this to a friend- Cons mentioned:Connectivity
Doesn’t connect with iPhone while on call
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Return due to when received a call did not connect quick it would be searching to connect with my iPhone.. the time lapse to make connection with phone is horrible but once connected is good . I had a Bose before which connected and stay connect no time lapse. I returned these got air pod3 connection is great no time lapse . I received and make lots call while commuting can’t be trying to hit setting icon to reconnect while on a call..other than that it’s good not recommended for iPhone pro11..
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for writing. It's unusual for this product to be acting like this, and we'd love to get you what you need! Normally when the earbuds paired fine with your iPhone and a call comes in, you can double tap the left or right earbud to pick up the call. Please reach out to us at [email protected] so we can take care of you. You are important to us, and we want to help as much as we're able to. Looking forward to hearing from you!
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have never used this brand before and this is the best product and not sure why I did not purchase before. Great product and will recommend.
I would recommend this to a friendAnker Soundcore Liberty Air 2 Wireless
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a different pair and it did not connect to my iphone or laptop so I went back to Best Buy and switched to these. Works well with iphone and laptop.
I would recommend this to a friend- Cons mentioned:Connectivity
Ok, but loses connection often
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are a good solution to wireless buds, but they lose connection often. Even though they're fully charged, they still go in and out too much. It's very annoying.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thanks for your feedback. They shouldn't be losing connection constantly like this. Try 'Forget device' in your bluetooth settings and re-pair like new. If this doesn't work, give us a call so we can look further into this with you: 800-988-7973
Great value. Good depth to sound and easy to use.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent value for money. Ditch Apple for wireless headphones, these are much better value. Plus battery lasts a long time.
I would recommend this to a friendGreat Audio - Low Price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these on sale. Had the Liberty Air 1's until an unfortunate washing machine incident. Very happy with the 2's and their customized audio settings. Excellent Value!
I would recommend this to a friendBrand response from Anker Team
Posted .So glad you love the product! Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!
Remember your device comes with an 18-month warranty, and anytime you need help just let us know. You can easily reach out to us at [email protected] for any help.