Customer Ratings & Reviews
- Model:
- A3910Z11
- SKU:
- 6374960
Rating by feature
- Sound Quality
Rating 4.3 out of 5 stars
- Battery Life
Rating 4.2 out of 5 stars
- Connectivity
Rating 4.0 out of 5 stars
Customers are saying
Customers are delighted by the Anker Liberty Air 2 Earbuds for their exceptional sound quality, long battery life, and affordable price. Many users have praised the earbuds' comfort, with some even saying they are the most comfortable earbuds they've ever used. However, some customers have expressed concerns about the fit, connectivity, and touch controls of the earbuds.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Connectivity
Earbuds connection
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The left side had issues with connectivity, as soon as I tried them found out that was not gonna work, I returned them immediately.
No, I would not recommend this to a friend Great headphones for the price.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a few pair of Anker headphones and they always seem to be great for the price. Best value headphone I have ever purchased.
I would recommend this to a friendEar headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Twins love and are satisfied with them. Nothing can go wrong with them...good quality of everything from sound to bluebooth,
I would recommend this to a friendEasy and comfortable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Kept looking for buds that didn't require both to be in my ears in order to work. I only wear one at a time so I can hear what's going on around me.
I would recommend this to a friendBrand response from Anker Team
Posted .So glad you love the product! Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!
Remember your device comes with an 18-month warranty, and anytime you need help just let us know. You can easily reach out to us at [email protected] for any help.
great earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fact that anker fixed the master/ slave relationship between the two headphones. You can use one and if it dies just pop the next one in.
I would recommend this to a friendFrustrating
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Could never get more than one earbud to work at a time and the directions were just pictures. Seriously spent about five hours trying and I wanted them to work but couldn’t get there. Returning them and spending the extra money for another brand because my time is more important to me than the extra cash that I’m going to spend. Design, weight and everything else was great. However didn’t get to experience the full capabilities of the audio.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Regarding your issue, the most important step is to click "pair" when a screen with "Bluetooth Pairing Request" is popping out.
So in order to solve your problem, please help us do the following troubleshooting steps:
1. Forget the pairing record on your device and turn off your device's Bluetooth.
2. Place the earbuds into the charging case and make sure they are being charged. When you put the left earbuds into the charging case, the left LED light on charging case will flash 2 times which means the earbuds is charging, please also note the right side will also do the same time, when you put it into charging case, the right LED light on charging case will also flash.
3. Keep the charging case open, then press and hold the button on the bottom of the charging case for 10 seconds until the LED indicators on both earbuds flash red 3 times. All the memory data will be cleared, then close the charging case.
4. Re-open the charging case or take both sides out of the charging case, the white light on one side will flash quickly, which means it enters pairing mode
5. Enable the Bluetooth on your bluetooth devices. You can find the device name "Soundbuds Liberty Air 2" or "Soundcore Liberty Air 2-L" on the Bluetooth list.
6. Please click "Soundbuds Liberty Air 2" or "Soundcore Liberty Air 2-L" for pairing, the white light will flash slowly, which means it paired successfully.
7. Then there will pop out a screen with "Bluetooth Pairing Request", just click "Pair" (This step is very important).
Please reach out to us at [email protected] so we can take care of you. You are important to us, and we want to help as much as we're able to. Looking forward to hearing from you!
Anker Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for our granddaughter. Looking for a similar alternate to Apple for a younger person. This fit the bill perfectly.
I would recommend this to a friendConstant Hissing Sound
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had a lot of luck with Anker/Soundcore products in the past but have hardly ever ended up using these because of the constant background hissing sound that seems to be unavoidable with any change in setting or EQ levels. I’m not sure if it’s an issue with this set in particular or if it’s typical of wireless earbuds; these are the only ones I’ve tried
No, I would not recommend this to a friendAnker Soundcore
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic product that works flawlessly. Bought them on a daily deal sale and super impressed with them. Highly recommend.
I would recommend this to a friend- Cons mentioned:Pairing
anker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i dont like it. i have tried to get both buds to pair with no success. diappointed with this product.
No, I would not recommend this to a friendBrand response from Roav Team
Posted .Thank you so much for sharing your experience. It's unusual for this product to be acting like this, and we'd love to get you what you need!
If possible, please try the following steps to see if the issue persists:
-Delete (forget/ignore) the pairing records for the headphones (both Liberty & Liberty L) on your device (phone/tablet/etc.) and turn off the Bluetooth.
-Reset the earbuds using the following steps:
1). Place the earbuds back into the charging case and keep the case open.
2).Tap and hold the button at the back of the case for 10 seconds until both earbuds' LED lights flash red 3 times.
-After the reset you will see the white light flashes quickly on the one earbud and the light flashes slowly on the other side, which means they pair together.
-Turn on the Bluetooth on your device again, search for the Liberty (not Liberty L) and pair the device to see if that worked.
-Please try with another device (phone/tablet/etc.) and see if the issue is the same.
Note: When there is a pop-up window for you to confirm pairing. Select "pair". If you select "cancel" accidentally, you need to delete the earbuds from the device's Bluetooth history and re-pair the earbuds.
If it doesn’t help, please reach out to us via service@soundcore.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Like apple only cheaper
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best option for Android headphones I've found. All the ease and convenience of airpids for Android and a fraction of the cost.
I would recommend this to a friendSoeaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything resulted above my expectations. The variety of options was great. And the service was just perfect.
I would recommend this to a friendGood stuff
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've tried the Samsung and I tried these, these are pretty darn good however Samsung's my favorite.
I would recommend this to a friendLove them
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had my doubts and was prepared when I bought them to bring them back and just go with the apple product. But I actually love them.
I would recommend this to a friendEarbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work well with and a very good choice. Work well with and a very good choice. Work well with a very good choice.
I would recommend this to a friendNot for use when when exercising
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return because did not have the adjustable ear piece for exercise. Gift for our son who found the same brand but different product elsewhere.
I would recommend this to a friendOkay for a cheap pair of wireless headphones.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you need cheap wireless headphones, they’re good. If you expect any other features out of them, they’re okay. Very limited range and battery life.
I would recommend this to a friendEarbud gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as gift for friend. She raved about them. I plan to buy a second pair, for birthday gift for sister.
I would recommend this to a friendGood mic and sound, kept falling out of ear
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I picked these up based on a review from Soundguys and that BB had them $20 off. The microphone and sound quality are great and there is no noticeable lag with videos. My problem, the left earbud kept falling out of my ear while walking no matter what size ear tips I used. I think if they had wings on the ear tips like my Anker SoundBuds Slim Wireless Headphones do it would solve the falling out issue. Unfortunately this means these are going back to Best Buy for a refund.
No, I would not recommend this to a friendBrand response from Roav Team
Posted .Thank you so much for writing. We're sorry this item is not able to meet your needs! Have you worn the headphones correctly? Here is a video for your reference:https://www.youtube.com/watch?v=x2pwQ71MHrs&t=2s. If they still do not work for you, please reach out for us at [email protected] to help ensure you're 100% satisfied. You reaching out helps us know what our customers are looking for, which in turn allows us to improve our products and services, so thank you again for writing. We promise to keep improving, and we're so grateful for your support!
Xmas
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these as Xmas present for wife and daughter. They lived them so I tried them out and wound up buying myself a pair.
I would recommend this to a friend