Customer Ratings & Reviews
- Model:
- A3910Z11
- SKU:
- 6374960
Rating by feature
- Sound Quality
Rating 4.3 out of 5 stars
- Battery Life
Rating 4.2 out of 5 stars
- Connectivity
Rating 4.0 out of 5 stars
Customers are saying
Customers are delighted by the Anker Liberty Air 2 Earbuds for their exceptional sound quality, long battery life, and affordable price. Many users have praised the earbuds' comfort, with some even saying they are the most comfortable earbuds they've ever used. However, some customers have expressed concerns about the fit, connectivity, and touch controls of the earbuds.
This summary was generated by AI based on customer reviews.
The continuously fall out of my daughters ear
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is great but for some reason, they constantly fall out of my daughters ears
I would recommend this to a friendAmazing wireless headset
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The performance of this product is outstanding with the iphone.
I would recommend this to a friendGood earbuds forbeginners
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a present for my granddaughter and she loves them.
I would recommend this to a friendEar phones were pricey but quality is not good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.People tell me I sound far off! Quality is poor and I wouldn't recommend this to anyone.
No, I would not recommend this to a friendGreat purchase for my grand daughter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase for my grand daughter! Would recommend to all
I would recommend this to a friendGreat
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sounds great build quality and amazing battery life
I would recommend this to a friendSo great we bought 2
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First pair worked so well we got another pair for the house.
I would recommend this to a friendGreat earphones for work.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my boyfriend for work and he loves them.
I would recommend this to a friendSound is great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great head phones for the price. My daughter loves them
I would recommend this to a friendExcellent item
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this product it was a good gift to my son and good price.
I would recommend this to a friendGreat for the price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work great with the iPhone and are perfect for the price
I would recommend this to a friendWorks great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They perform great look great works great!!! & are GREAT!!!
I would recommend this to a friendFail
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Last Model was better. You would think the new model gets better. Wrong. Issues connecting Bluetooth. If I only want to use one headphone I cannot fast forward cuz the fast forward control is on the opposite headphone. Battery was horrible. Headphones that don't hold a charge
No, I would not recommend this to a friendBrand response from Roav Team
Posted .Thank you so much for sharing your experience. It's unusual for this product to be acting like this, and we'd love to get you what you need!
If possible, please try the following steps to see if the issue persists:
1. Confirm the charging case has power left (press the button on the case and note if an LED is illuminated). If the case LED does not light up, please charge the case first. Connect the case with the included USB-C cable and plug it into a USB power source to charge it for 2 hours.
2. Ensure all charging contact pins on the earbuds and charging case are completely clean and dry of sweat and water. You can also use cleaning alcohol for cleaning the contacts. Use a dry cloth to ensure the parts are clean and dry afterwards before using.
3. Please place the earbuds correctly into the charging case. When you put the earbuds back into the case, the first and third lights on the case flash twice to indicate both earbuds are charging normally. Charge the headphones for 1.5 hours until they are fully charged. While charging the LED on the earbuds is breathing. When the devices are full, the LEDs will turn off.
Hint: Searching the following keyword on a search engine will bring you to a short video showing how to clean our earbud contacts on an older model for reference: MkbTerepwUk.
If it doesn’t help, please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Great value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work really well for the price!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friend- Cons mentioned:Connectivity
SHOULDN'T BE YOUR FIRST CHOICE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for ear buds but didn't want to pay too much. I went with the Soundcore Liberty Air 2. Unfortunately there were issues with the connections a few times, and one just stop working completely yesterday. I plan on returning them.
No, I would not recommend this to a friendBrand response from Roav Team
Posted .Thank you so much for sharing your experience. It's unusual for this product to be acting like this, and we'd love to get you what you need!
Please try these steps to see if they help resolve the issue or not:
- Reset the earbuds using the following steps:
1)Place the earbuds back into the charging case and keep the case open.
2)Tap and hold the button at the back of the case for 10 seconds until both earbuds' LED lights flash red 3 times.
--> After the reset you will see the white light flashes quickly on the one earbud and the light flashes slowly on the other side, which means they pair together.
- Please try with another device (phone/tablet/etc.) and see if the issue is the same.
If those steps don't help, please reach out to us at [email protected] for further assistance.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This brand earbuds never hard before but is not to bad
I would recommend this to a friendNice earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They didn’t stay in my ears very well. Would have liked maybe a little different shape.
I would recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for writing. So sory to learn this!
Regarding the fit issue, although we prepared different sizes of eartips still it cannot fit 100% for some customers. I will forward your valuable feedback to our product team to improve this acpect in the future version. Here are some instructions for you:
1. Choose the ear tips and ear wings that fit your ears the best.
2. Insert the earbuds into the inner canal of your ears.
3. Turn and find the most comfortable position.
Please reach out to us at [email protected] so we can take care of you. You are important to us, and we want to help as much as we're able to. Looking forward to hearing from you!
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have owned these ear buds for about a month. I love them.
I would recommend this to a friendDon’t Last and Poor Fit
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor fit. I bought to use for virtual meetings so they work fine for that but I could never work out with them. The left ear bud also went bad after 6 months of everyday use. Since the fit is so poor I figured I’d be better to buy different ones than get these replaced under warranty.
No, I would not recommend this to a friendGood
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. I take them everywhere I go . A must buy
I would recommend this to a friend