Customer Ratings & Reviews
- Model:
- A3910Z11
- SKU:
- 6374960
Rating by feature
- Sound Quality
Rating 4.3 out of 5 stars
- Battery Life
Rating 4.2 out of 5 stars
- Connectivity
Rating 4.0 out of 5 stars
Customers are saying
Customers are delighted by the Anker Liberty Air 2 Earbuds for their exceptional sound quality, long battery life, and affordable price. Many users have praised the earbuds' comfort, with some even saying they are the most comfortable earbuds they've ever used. However, some customers have expressed concerns about the fit, connectivity, and touch controls of the earbuds.
This summary was generated by AI based on customer reviews.
Not for me
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These would not play individually. I had to reconnect each time I wanted to change ears.
No, I would not recommend this to a friend- Pros mentioned:Bass, Battery life, Comfort
My first true wireless earbuds
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This thing really blow me away! I went from using over ear headphones to true wireless earbuds. It’s lightweight, last quite a while off the charger and case charger, comfortable, bass is good, and stylish. It was a bit tricky to get it secure in my ear at first. Once I find the perfect earbuds, it stays in my ear. It’s so good that I bought my sister one as a gift too. So worth!
I would recommend this to a friend i returned em
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.they wouldnt connect to my S20 Ultra for some reason, i returned them for galaxy buds plus lol
No, I would not recommend this to a friendNot so good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad sound quality. Right earbud stopped working after 1st change. Not recommended
No, I would not recommend this to a friendNot mad just disappointed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Right head phone went out with in 2 days.... these headphones should last forever for $130...
No, I would not recommend this to a friendDon’t waste your money
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not work reliably. One side would work and not the other. Gave up and returned it
No, I would not recommend this to a friendBrand response from Roav Team
Posted .Thank you so much for sharing your experience. It's unusual for this product to be acting like this, and we'd love to get you what you need!
Although we work hard to ensure high quality standards through multiple quality checks, we regrettably still come across defective products occasionally.
If you have any problem with our product, please reach out to us at service@soundcore.com for further assistance.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Terrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t waste money on this fake iPods just buy Apple products and not this trash I return it
No, I would not recommend this to a friendBrand response from Roav Team
Posted .Thank you so much for sharing your experience. Very sorry that this item doesn't meet your needs, we'd love to get you what you need!
Could you please further describle your issue? We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours. Please reach out to us via [email protected] or call us at +1 (800) 988 7973. We are more than happy to assist you further.
Worst earbuds ever purchased by me definitely wo
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would not purchase any product from this company there Workman ship is shotty and unfulfilling
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you for letting us know about your issue. Very sorry for the inconvenience! All of our products come with a hassle-free 18-month warranty. Please feel free to contact us via [email protected] and further describe what is going on with the item. We gladly assist you further.
Mistake in buying
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible sound quality. Will return for an exchange for better sounding headphones.
No, I would not recommend this to a friend- Pros mentioned:Battery life, Sound quality
my backup/gym buds
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These for the money are a great deal/value. I use these mostly for the gym, but also around the house. They sound great, connect easily and the battery last a long time. They don't have as many features in the app as other soundcore buds but they are fantastic, fit well, and stay in my ears. Connectivity is great, never had a problem.
I would recommend this to a friend - Pros mentioned:Bass, Battery life, Sound quality
Best In-Eat Headset I have found
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really love this SoundCore Liberty Air 2 True Wireless In-Ear Headset! They are my first truly wireless earbuds and it looks like I will be using them for a long time or until version 3 comes out and I pass these down to my one of my children. I have compared several models on the market including AirPods and I keep coming back to the SoundCore Liberty Air 2 as the winner. I eat, drink, and sleep Apple devices but I cannot justify the cost of AirPods that are disposable when the battery need replacing. I have tried friend’s “other” brands of earbuds and the SoundCore Liberty Air 2 sound better to me. I listen to a lot of EDM type music and I respect the amount of bass that these have. They paired easily to my iPhone XR and I have used them as a stereo pair for music or mono with phone calls on either ear. I highly recommend downloading the SoundCore app and trying the multitude of different EQ settings. Battery life very impressive with the reported 7 hours of listening time with 3 additional full charges being available from the case for a total of 28 hours of listening time. The wireless charging of the case is one the things that was the slam dunk on my decision. My iPhone hardly ever sees a corded charger and I suspect these will be the same.
I would recommend this to a friend good this product works as described 50char 50char
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good this product works as described 50char 50char
No, I would not recommend this to a friendBrand response from Soundcore Team
Posted .Sorry, it seems you left a wrong rating, would you mind relating or revising it?
Fine for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly, I wouldn't buy these again. They work fine, but functionality isn't all there.
No, I would not recommend this to a friendBrand response from Roav Team
Posted .Thank you so much for sharing your experience. It's unusual for this product to be acting like this, and we'd love to get you what you need!
Would you please let us know more details of your concern about the functionality. We are very glad to help. Please reach out to us at [email protected] for further assistance.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Not happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t like that product very hard to fit in your ear
No, I would not recommend this to a friendBrand response from Soundcore Team
Posted .Thank you so much for sharing your experience.
Please reach out to us via support
service@soundcore.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Don't bother
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones break easily and frequently. I just broke my third pair in 9 months.
No, I would not recommend this to a friendBad quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Started with bad sound quality in the right headphone. It died after couple of weeks.
No, I would not recommend this to a friendBrand response from Roav Team
Posted .So sorry to learn about this. Just confirm if you have adjust the sound with the Soundcore APP? And do you test the HearID? Maybe the following troubleshooting steps are helful:
- Please adjust the volume after setting the volume control via the Soundcore App (Click Controller to enter the Custom Command page).
- Try to reset the earbuds using the steps below and connect them again:
- Use a Q-tip with a bit of rubbing alcohol to gently clean the metal mesh filter under the rubber ear tips. This is best done when sound is playing through your earbuds at max volume.
- Please try it with another device (phone/tablet/etc.) and see if the issue persists. If still the same, please reach out to us at [email protected] so we can take care of you. You are important to us, and we want to help as much as we're able to. Looking forward to hearing from you!
Worst earbuds
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After I bought them I tested them for a day and they were horrible so I had to return them
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience; we're going to do our best to make sure you're 100% satisfied! Please reach out to us at [email protected] so we can further assist you.
You are important to us, and we want to help as much as we're able to. Looking forward to hearing from you!
not working right side only lift side
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the right side is not working I went back to Bestbuy to return it. that wist of time
No, I would not recommend this to a friendBrand response from Roav Team
Posted .Thanks for your writing and so sorry to learn about this. I understand you will returning them, if these headphones are still in your hands, please try the following troubleshooting steps:1. Forget the pairing record on your device and turn off your device's Bluetooth.
2. Place the earbuds into the charging case and make sure they are being charged. When you put the left earbuds into the charging case, the left LED light on charging case will flash 2 times which means the earbuds is charging, please also note the right side will also do the same time, when you put it into charging case, the right LED light on charging case will also flash.
3. Keep the charging case open, then press and hold the button on the bottom of the charging case for 10 seconds until the LED indicators on both earbuds flash red 3 times. All the memory data will be cleared, then close the charging case.
4. Re-open the charging case or take both sides out of the charging case, the white light on one side will flash quickly, which means it enters pairing mode
5. Enable the Bluetooth on your bluetooth devices. You can find the device name "Soundbuds Liberty Air 2" or "Soundcore Liberty Air 2-L" on the Bluetooth list.
6. Please click "Soundbuds Liberty Air 2" or "Soundcore Liberty Air 2-L" for pairing, the white light will flash slowly, which means it paired successfully.
7. Then there will pop out a screen with "Bluetooth Pairing Request", just click "Pair" (This step is very important)
Please note, due to the chips platform's compatibility, in the bluetooth pairing list the Soundcore Liberty Air 2 is displayed as "connected", and the Soundcore Liberty Air 2-L is displayed as "not connected". In fact, the earbuds are normally TWS paired to work.
If those steps don't help, please reach out to us at [email protected] so we can take care of you. You are important to us, and we want to help as much as we're able to. Looking forward to hearing from you!
..
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.earbuds stopped working after a few months........
No, I would not recommend this to a friendBrand response from Soundcore Team
Posted .Thank you so much for sharing your experience. We're really sorry you've encountered this issue!
If possible, please try the following steps to see if the issue persists:
1. Confirm the charging case has power left (press the button on the case and note if an LED is illuminated). If the case LED does not light up, please charge the case first. Connect the case with the included USB-C cable and plug it into a USB power source to charge it for 2 hours.
2. Ensure all charging contact pins on the earbuds and charging case are completely clean and dry of sweat and water. You can also use cleaning alcohol for cleaning the contacts. Use a dry cloth to ensure the parts are clean and dry afterwards before using.
3. Please place the earbuds correctly into the charging case. When you put the earbuds back into the case, the first and third lights on the case flash twice to indicate both earbuds are charging normally. Charge the headphones for 1.5 hours until they are fully charged. While charging the LED on the earbuds is breathing. When the devices are full, the LEDs will turn off.
Hint: Searching the following keyword on a search engine will bring you to a short video showing how to clean our earbud contacts on an older model for reference: MkbTerepwUk.
Please also reset the earbuds as the following steps to see if it is helpful:
-Delete (forget/ignore) the pairing records for the headphones (both Liberty & Liberty L) on your device (phone/tablet/etc.) and turn off the Bluetooth.
-Reset the earbuds using the following steps:
1). Place the earbuds back into the charging case and keep the case open.
2).Tap and hold the button at the back of the case for 10 seconds until both earbuds' LED lights flash red 3 times.
-After the reset you will see the white light flashes quickly on the one earbud and the light flashes slowly on the other side, which means they pair together.
-Turn on the Bluetooth on your device again, search for the Liberty (not Liberty L) and pair the device to see if that worked.
-Please try with another device (phone/tablet/etc.) and see if the issue is the same.
Note: When there is a pop-up window for you to confirm pairing. Select "pair". If you select "cancel" accidentally, you need to delete the earbuds from the device's Bluetooth history and re-pair the earbuds.
If those don't help, please reach out to us via service@soundcore.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Garbage
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Zero stars across the board. This product shouldn't be available to consumers
No, I would not recommend this to a friendBrand response from Roav Team
Posted .Thank you so much for sharing your experience. We are sorry to know that these earbuds do not meet your need. Would you please share more details of the problem so that we can help you?
Please reach out to us at [email protected] or call us at +1 (800) 988 7973 for further assistance.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!