Customer Ratings & Reviews
- Model:
- A3910Z11
- SKU:
- 6374960
Rating by feature
- Sound Quality
Rating 4.3 out of 5 stars
- Battery Life
Rating 4.2 out of 5 stars
- Connectivity
Rating 4.0 out of 5 stars
Customers are saying
Customers are delighted by the Anker Liberty Air 2 Earbuds for their exceptional sound quality, long battery life, and affordable price. Many users have praised the earbuds' comfort, with some even saying they are the most comfortable earbuds they've ever used. However, some customers have expressed concerns about the fit, connectivity, and touch controls of the earbuds.
This summary was generated by AI based on customer reviews.
its ok. get a better one if you can
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.overall I would say: -meh-, tough to switch sources .
No, I would not recommend this to a friendBrand response from Roav Team
Posted .Thank you so much for sharing your experience. It's unusual for this product to be acting like this, and we'd love to get you what you need!
If possible, please try the following steps to see if the issue persists:
1. Confirm the charging case has power left (press the button on the case and note if an LED is illuminated). If the case LED does not light up, please charge the case first. Connect the case with the included USB-C cable and plug it into a USB power source to charge it for 2 hours.
2. Ensure all charging contact pins on the earbuds and charging case are completely clean and dry of sweat and water. You can also use cleaning alcohol for cleaning the contacts. Use a dry cloth to ensure the parts are clean and dry afterwards before using.
3. Please place the earbuds correctly into the charging case. When you put the earbuds back into the case, the first and third lights on the case flash twice to indicate both earbuds are charging normally. Charge the headphones for 1.5 hours until they are fully charged. While charging the LED on the earbuds is breathing. When the devices are full, the LEDs will turn off.
Hint: Searching the following keyword on a search engine will bring you to a short video showing how to clean our earbud contacts on an older model for reference: MkbTerepwUk.
If it doesn’t help, please reach out to us via service@soundcore.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Disappointed
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Left earbud went out on me 1 month in. Seems to be a common issue.
No, I would not recommend this to a friendBrand response from Roav Team
Posted .Thank you so much for sharing your experience. It's unusual for this product to be acting like this, and we'd love to get you what you need!
Please try these steps to see if they help resolve the issue or not:
- Delete (forget/ignore) the pairing records for the headphones (both Liberty Air 2 & Liberty Air 2 L) on your device (phone/tablet/etc.) and turn off the Bluetooth.
- Reset the earbuds using the following steps:
1)Place the earbuds back into the charging case and keep the case open.
2)Tap and hold the button at the back of the case for 10 seconds until both earbuds' LED lights flash red 3 times.
--> After the reset you will see the white light flashes quickly on the one earbud and the light flashes slowly on the other side, which means they pair together.
-Turn on the Bluetooth on your device again, search for the Liberty (not Liberty L) and pair the device to see if that worked.
Note: When there is a pop-up window for you to confirm pairing. Select "pair". If you select "cancel" accidentally, you need to delete the earbuds from the device's Bluetooth history and re-pair the earbuds.
If those steps don't help, please reach out to us at service@soundcore.com for further assistance.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Not worth it!!!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Two weeks in one earbud started cutting in and out!!! Not worth it
No, I would not recommend this to a friendDidn’t fit me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too big for my ears even the smallest since…not happy
No, I would not recommend this to a friendBrand response from Roav Team
Posted .Thank you so much for sharing your experience. It's unusual for this product to be acting like this, and we'd love to get you what you need!
If possible, please try the following steps to see if the issue persists:
-Please first look at the L/R logo on the back of the earbuds to ensure that the right and left ears are properly worn.
-Choose the ear tips that fit the ear canal best to replace.
-Turn the earbuds and find the most comfortable position.
If it doesn’t help, please reach out to us via service@soundcore.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
product review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.deceptive sale associate. I love the earbud, I use it everyday!
I would recommend this to a friendDid not like
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work well at all took them back would not recommend to anyone
No, I would not recommend this to a friendBrand response from Roav Team
Posted .So sorry to learn about this. Please try the following troubleshooting steps to see if there aare helpful:
- Place the earbuds into the charging case and make sure they are being charged. When you put the left earbuds into the charging case, the left LED light on charging case will flash 2 times which means the earbuds is charging, please also note the right side will also do the same time, when you put it into charging case, the right LED light on charging case will also flash.
- Keep the charging case open, then press and hold the button on the bottom of the charging case for 10 seconds until the LED indicators on both earbuds flash red 3 times. All the memory data will be cleared, then close the charging case.
If still the same, please reach out to us via [email protected] for further assistance. We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Too big
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too big for my ear. I waited too late to return them.
No, I would not recommend this to a friendWill not fit in your ear worth a shet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds good but will not stay in the ear for more than 20 minutes
No, I would not recommend this to a friendwon't buy it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.from day 1 did not work properly. cheap made. no good
No, I would not recommend this to a friendBrand response from Roav Team
Posted .Thank you so much for sharing your experience. It's unusual for this product to be acting like this, and we'd love to get you what you need!
Please don't hesitate to contact us at service@soundcore.com by detailing your order number and the problem you come across. We will reply you within 24 hours.
Bad service
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad problem to have is sound and volume, I didn’t like this problem
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thanks for bringing this to our attention. Can you elaborate on this via email so we can look into this further? [email protected]
Horrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible will never buy again. Straight fake item,
No, I would not recommend this to a friendTotally trashed
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Totally worthless wouldn’t refer this product to any body
No, I would not recommend this to a friendBrand response from Roav Team
Posted .Thank you so much for sharing your experience. It's unusual for this product to be acting like this, and we'd love to get you what you need! Please reach out to us at [email protected] for further assistance. I'm sorry that we need the item back to proceed with the exchange. If you have any concern of this, please feel free to contact us. We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Poor quality
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 2 of these and one stopped working after a week.
No, I would not recommend this to a friendDon’t buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the cost, not worth the money, not worth the cost
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience; we're going to do our best to make sure you're 100% satisfied! We would really like to be in touch to see what we can do to take care of you. Please reach out to us at [email protected] so we can further assist you. You are important to us, and we want to help as much as we're able to. Looking forward to hearing from you!
Awful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst wireless headphones I ever bought
No, I would not recommend this to a friendBrand response from Roav Team
Posted .Thank you so much for sharing your experience; we're going to do our best to make sure you're 100% satisfied! We would really like to be in touch to see what we can do to take care of you. Please reach out to us at [email protected] so we can further assist you. You are important to us, and we want to help as much as we're able to. Looking forward to hearing from you!
- Pros mentioned:Battery life, Fit, Sound quality
These are awesome!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With these, Anker steps up with the big boys. Outstanding product for sub $100 buds. These are better than the first generation in every way. The overall design is better, and better contour to your ear. This vastly improves fitment. Battery life is step up, now up to 7 hrs a charge. Even the case has improved. The biggest improvement is the sound dept. Stock the sound great, but it doesn’t stop there. You can tweak the eq with the Soundcore app, and even get a custom personal eq. Additionally, you can also swap out tap functions. I couldn’t be happier with these.
I would recommend this to a friend - Pros mentioned:Fit, Sound quality
Great Alternative to Airpods!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First for the price, these earphones are great. They sound great and the sound can be customized in the soundcore app. Another pro, right out of the box, there were multiple tips, so I got a nice fit, and when running it does not come out. Build quality seems good too. Overall really like it, they sound great for the price and has some nice features like wireless charging. Only 3 complaints 1. The controls on the side pf earbud are a little confusing and could use some improvement. 2. After using these for 30 min, it felt uncomfortable, but maybe thats just me. Yes, I would recommend these earbuds, as an AirPods alternative. 3. If you use multiple devices like laptop, phone and Ipad, it can get annoying to connect to Bluetooth every time on each device.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
They're everything they claim
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'd been looking for new earbuds under $100 after my Jaybirds died and was beginning to think I was trying to tick too many boxes. I wanted a pair that can move from a workout, to a plane, to an office for calls and quiet. None were fitting the requirements at the price I needed. Then I found reviews on the first Liberty Air and bought a pair last week. They were nice and performed well, but the mic was just average. Still I planned to keep them until a couple of days later I saw that Anker announced a new version of the earbuds with significant improvements, especially call quality. I bought the Liberty Air 2. Spent a half day trying them out, and immediately returned the original pair of first generation buds. Not that anything was wrong with them at all, but the Liberty Air 2 are a definite step up IMO. They easily cover all my needs. It's early, but I'm very impressed at this price point. Fantastic sound and call quality. The improved battery and controls are an added bonus. All the features easily justify the price increase from the originals. It will be hard to find anything more complete at this price.
I would recommend this to a friend - Pros mentioned:Fit, Sound quality
Great For Tiny and Sensitive Ears!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So, I was having a hard time finding good fitting, reasonably priced, sweat resistant, true wireless headphones. I first had the Jlab JBud Air Sport, which were decent, but after continuous use for a little over a year they were still hurting my ears after about an hour or 2 of use. I traded them out for a pair of Jaybird Tarah x4's which with the smallest ear pieces in hurt my ears as soon as I put them in. I then tried my friends Jabra Elite Active 65t headphones which the reviews and best buy associates said they were very comfortable, but even with the smallest tips on those they would not stay in and also hurt my ears. When I went back to return the x4's an associate recommended the Apple Airpods because of the shape, but the price and the fact that they weren't sweat resistant turned me off. I saw these Liberty Air 2's that were about the same shape and had XS ear tips, were sweat proof, and had some sort of Hearing ID thing which I figured would be good for my sensitive hearing. I tried them out, downloaded the app (if you have basic tech knowledge it's easy to navigate), customized the controls (play/pause, next, previous, ext.), and did the test (Hearing ID) which equalizes the sound based on your hearing, and I'M IN LOVE WITH THEM!!! They sound amazing, they didn't break the bank, they're sweat resistant, withheld in high impact exercise, I hear calls well, and they DON'T HURT MY EARS!!!! So, if you have tiny ears that most headphones hurt give these a shot. Note: Default Settings don't have the previous button, but you can add it going into the settings in the app.
I would recommend this to a friend - Pros mentioned:Battery life, Comfort, Sound quality
Great buds at great price.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second set of Anker soundcore earbuds of purchased and i'm officially a fan. Easy to pair, great sounds quality and quality build. These are super comfy and sound better than my Galaxy buds. Battery life is amazing. I don't understand people's complaints about pairing. Maybe it's something to do with older versions of Android? I use a Pixel phone with current software and have had zero issues with any pair syncing. Highly recommended!
I would recommend this to a friend