Customer Ratings & Reviews

Bought them for my daughter for Christmas of '19. In May, one of the earbuds stopped working. They replaced them under warranty. September 2nd it happened again. I believe they only will do one replacement. She liked the sound, and they stayed in when she exercised, but $100 for a product that can't last 6 months is terrible quality.

Amazing headphones, comparable to beats but feel more comfortable and stick into my ear much better. Along with that I did have an issue with one headphone and was easily able to return them and get a brand new pair. Kaya was of great assistance and helped me along the entire process.

Anker really outdid themselves with these pairs. The connection problems with the first generation Liberty Airs seem to be gone. Battery life was been improved greatly over the fist generation. The sound better than the first generation with a broader sound stage and instrument separation. Sound isolation is in line with the first pair. Thankfully, Anker went with USB-C with fast charging (ten minutes for two hours) and wireless Qi charging. Anker emblazoned the front of the box with "Crystal Clear Calls" and I'm happy to say that the call quality is great. The HearID tech is pretty interesting, customizing the EQ to your ears. Great value for the money.

Two problems. Took way to long to figure how to pair so that both buds work at same time. Poor/no documentation. Fumbled with this and online searches for TWO HOURS! Now finally paired to iPhone 7+, and music sounds great. BUT, if phone rings audio stays on the phone, does not work with the ear buds. Looked and looked online for solutions, none found. Have now spent a couple of hours and still not working. I have reset and reset. I love Anker products, but this is a hassle and a disappointment. Will probably return and just get Apple pods. These were to be my work/play buds, but too much trouble.

We bought a pair last year for my daughter and one of the ear head phones went out before the year was up. I contacted Best Buy who gave me a website to go to for a replacement. Anker gave me a couple of suggestions to see if the problem could be resolved. It didn't work and so they sent us a whole new set in just a few days. Very good and easy to work with.

Great sound quality and feature set build quality is superb also hear ID works great

My Jabra 75ts are going back due to hardware issue covered under warranty. I can't work 10 hrs a day without my music so I bought these while I wait for a replacement. I know these and my Jabra are in 2 different pricing leagues but my gosh these things sound terrible compared to them. They are just like so many other headsets in the sub 125 price range, very harsh in the 3~5khz range where even the best 10 band eq in the play store can't fully correct them! The best way to describe the frequency is when you make a "chssssshh" sound blowing air thru your teeth. I don't know how PC Mag and other tech firms can rate these things so highly even with sound being a subjective thing. I'm an audiophile and I know these won't touch a good wired set of cans but c'mon these people that sample electronics for a living can't have that deaf of an ear. I will be retuning these once my replacement arrives.

I just bought these buds today. They do not make them user friendly. Both ears won’t connect simultaneously. Either the left connects or just the right. The picture manual is NOT helpful at all. The quality is “eh,” but I would love to be able to connect to the app to adjust and see if the helps the sound for me. I was FINALLY able to connect the app but I can’t do anything else within it until both sides are connected. Not my first rodeo with wireless headphones so this is a disappointment. Shouldn’t be this complicated. Oh, and the YouTube videos are not helpful either.

First week was an amazing sound both for media and calls , 2nd week phone calls quality decreased a little and left earbud started to take a little long to pair , today after only 24 days of having them I can place any calls with them because people can't ear me. I did try my wife's airpods to see if it was my phone acting up , but they worked just fine. I'm now starting a claim with Anker , will update on how my process went !!

i had the liberty air version but lost them, so i bought this new version ones thinking there better but didn't like them. i don't know if its the app or what but when u put them in your ear snug tight they sound low. when making any movement (example) moving your head sideways or any other way and the sounds decreases. they sounds if your far away or coming off your ears. i have to be fixing them in my ears to get a better sounds. so i don't like them. the other Anker sound core liberty air are awesome. never had a problem with it. so i bought the Anker sound core liberty air X version since there like the first ones i had and love.

I'm baffled that Anker would release headphones this bad. There are so flaky. It's unreal. I have a cheap pair of Insignia Bluetooth headphones that work way better and I only spent 20 dollars on those. The touch controls are awful. They sometimes work. How can you release a product that sometimes work. My Insignia with physical buttons work all the time. Who at Anker thought it was a good idea to release such trash? The original pairing didn't work. Had constant issues with getting left side to work. Very unprofessional. The microphone is junk. It cut me off mid conversation with someone. Bottom line is don't buy this trash. I'm shocked that Anker thought it was ok to release headphones in this state. When you look at how to fix any of these issues they always want you to reset the headphones. That's a lazy stupid excuse. You shouldn't buy them if you value your sanity.

These earphones have a great battery life! However they are very bulky and do not fit well in my small ears.

very happy with this ear bud, it's sound very good. it meet all my expectation and good price.

For those out there having an issue with pairing the left pod, here's a solution. Unpair from device. Next put the pods back in the case. Push the reset button on the bottom of case for 10sec. Light will flash red on both then white. Take out of case hold them together, bluetooth search for pods on device. Both will get recognized. I had the same issue and saw on YouTube what to do. Hope this helps.

Even though these earpods sound great, they keep slipping out of my ear and I've tried the different sized cups. Sorry, I don't have a perfectly clean, oil-free ear. This company should go back to the drawing board and design one where it rests against your ear and not solely rely on the ear tips.

It's good in sound and it's easy to get out. Keep making more soundcore

I had version 1 and 2 of the Anket Soundcore Liberty Air. And both units did not reach the end of the warranty period working. Version 1, lasted 8 months. When the right unit has stopped charging. And without it the device doesn't work. With version 2, the usage time did not reach the second month. The problem was the same. The right unit has stopped charging. And neither the case reset procedure (something that was not possible in version 1), solved the problem. In both cases, I contacted Anker support. And the only answer I got was that, as I don't live in the USA, they have no way to attend me. So, if you live in the USA. You will need to request replacement of the item before the warranty ends. If you don't live in the USA. Do not have this device on your shopping list. In time - My brother also has version 1. And with him the problem happened in 4 months. He also started to have a nice paperweight.

My husband and I purchased these, he got the black and I got the white. Husband had no problem pairing and connecting to his phone. I, on the other hand, had problems from the start. Connected, but couldn't pair at first. After multiple tries, they finally paired. Put them in my ears, only the left one played. Retried all over again and the same issues came up. This time the right played, but not the left. We tried for over thirty minutes, but neither earbuds played at the same time. The one not playing kept making on/off sound, telling me the battery charge amount, and then went dead. I also think these were purchased before. I was missing an instruction page that my husband had. Plus, the plastic for the earbuds were already in the charging case, instead of being attached to the earbuds as my husband was. Purchased them today and taking them back in the morning. Such a headache.

I asked for a wireless ear phones to connect to my Apple Watch. These worked great. The only thing is they don’t have a great fit and I use a headband to keep them falling out when I run. Recently I can’t get the left earbud to work. It turns on but there is no Bluetooth connection. I have reseted it several times and no luck. I truly did like these over paying over 100 dollars for the Apple pods.

They are a master/slave setup still. The left cannot be used without the right. If you have the left in and take the right out and put it in the case both earbuds disconnect. Sound is just ok. Can only be connected to one device at a time, no multipoint. Very plastic feeling to them.