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Customer reviews

Rating 4.4 out of 5 stars with 412 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers commend the Spectre x360 2-in-1 laptop for its lightweight design, fast performance, responsive touchscreen, and impressive battery life. While some users have experienced overheating and fan noise issues, the overall positive feedback highlights the laptop's strengths in portability, speed, and user-friendly features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 412 reviews
  • Rated 4 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's got all of the utility of a standard laptop, with the flexibility and intimate usability of a tablet. Very light and slim design, vibrant, accurate, sharp screen.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great Laptop - Poor Battery Performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Generally speaking, I love HP laptops. This, in fact, was a Spectre purchased in December of 2017 to replace a still-working Spectre 13-inch model that had a much bigger footprint and was two years old. Running an internet company I know battery life specs are like MSRP and MPG ratings; they aren't real. Maybe somewhere over the rainbow under the most ideal test-tube conditions someone got those often-ridiculous hours quoted, but you and I never will. My simply "real world" test - after doing all the BIOS updates - out of the box managed 3:45 and that was just with one chrome tab open and a continuous YouTube video loop with 70% brightness. Since I was out of the BB return window HP took the unit back and replaced the battery. Same test upon return: 5:45. Not great, and nothing near the benchmarks you read about online, but with no other options that had to suffice. Fast forward to January 2019: Doing nothing more than heavy research online with multiple tabs open on Chrome, no more than 3:30 at a 70-80 brightness level. Fantastic laptop otherwise, but you be the judge. When someone says in these reviews "great battery life," what does that mean to that individual? For me, if it doesn't get at least 5 hours, it doesn't make it through a flight cross-country since, amazingly, many carriers still don't have power options. Either way, my verdict is this Spectre is a dog with fleas, which is shocking considering it has a 60w battery.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My wife loves it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Her MacBook had been malfunctioning & she was very unhappy with Apple's service & support, So she decided to switch to a Windows machine. She loves this new computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with the computer but real disappointed in my purchase as I specifically wanted 16mb ram and was told that that was what I was buying. I didn’t verify the specs.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for an intermediate user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hp Spectre provides a very good user experience, and is a great personal laptop for students and professionals. Recommended for small to medium level process workload.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Specter 360

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. Clear display, great resolution and colors, clear loud speakers; speedy processing. Bought it to write reports on the job in my truck. Couldn’t be happier. Forgot to say the battery is exceptional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek professional laptopt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an HP again as I really liked all the features on my previous HP laptop. I bought the best model this time and am very satisfied with it so far. I have had it for 6 months now with no issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very functional laptop with a couple flaws that stood out. 1) It runs super hot. 2) The placement of the finger print and power buttons are annoying.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    very convient laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    l bought this for my wife who says she really likes it. Now she can do all her PC work anywhere in the house. Very nice and compact size, unlike my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prefect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After shopping around for the perfect laptop (for us) we found this one! It's pretty great. It's fast to start up, great capacitative touch response, fast while running multiple programs, and it looks amazing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It got the job done. I purchased this for school but the school closed so now I'm just lucky to have a fairly decent laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great professional quality 2-in-1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my Spectre so much I bought another one for my college freshman. Latest Core I7 8th gen is plenty fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall great...

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a lot of research (online, Consumer Reports, word of mouth, etc.) and the ratings did not lie... great laptop. Lightweight, great screen clarity and the sound is nice. No real cons.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 2 in 1 has everything I need. As a stay at home mom I need something that will allow me to track all my children's activities, and take care of my own projects. The size is great, I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got what I expected. This is fully featured and has almost everything what new laptops supposed to be. I am fully satisfied with this product and will recommend to everyone who wants to buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice size and weight for portability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    laptop has only 1 usb port so i will be purchasing a usb hub: additionally i will be purchasing a cd/dvd drive to make the laptop more versatile

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't be happier. This is my first PC in over a decade, always using mac book pros, and had to get a PC for work. Definitely made the transition that much easier having a nice laptop. Love it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice laptop but after 2 years it’s started freezin

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a nice machine. Fast processor and excellent screen, light and durable with an aluminum case. But after 2 years the machine has begun freezing up. Took it to Best Buy and they fixed it and 2 months later it did it again. Each time the battery has be taken out to get it working again. And that ain’t easy. This is the most expensive laptop in the store so I wasn’t expecting it to geek this soon.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, only issue so far has been the charger where we have had to do a reset to get it to work, but it appears to have fixed the issue.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good two in one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 2in1 does a pretty good job as both a laptop and a tablet. I haven’t yet delved into all the small things but for what I want it works great.

    I would recommend this to a friend