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Customer reviews

Rating 4.4 out of 5 stars with 412 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers commend the Spectre x360 2-in-1 laptop for its lightweight design, fast performance, responsive touchscreen, and impressive battery life. While some users have experienced overheating and fan noise issues, the overall positive feedback highlights the laptop's strengths in portability, speed, and user-friendly features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 412 reviews
  • Rated 5 out of 5 stars

    Good value for money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop: easy to use; good for travel; works well with external drives.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptopn

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best laptops I’ve owned!! It’s really slim and easy to carry with you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesom

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These so far is the best laptop I’ve had, super fast, easy and the design is beautiful.!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the laptop, easy to use. Would purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome laptop, great speed easy to handle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our purchase cause we got it at a great price and super great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought four of these computers and using instead of desktops in my office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great laptop

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always been a fan of HP laptops and this is another great product from them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speedy

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used this yet but the shipping was less than 24 hours to my door!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop! I would recommend this to anyone that is looking for one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop and tablet, you can do everything. Will not regret buying it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sent to Peru

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rime to graphic design works, it is a simple and smart laptop, very complete!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Lightweight, good quality laptop

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    State of the art features and technology including face recognition to login.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop and so lightweight that you can take it anywhere. I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this little laptop. It works well and I love the size and portability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son and it does everything we expected and much more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast...runs great! Perfect size for school. Comes with a nice case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for school

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and affordable. Makes getting homework done much easier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and easy to use

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop, it is fast, easy to use and lightwieght.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Fast, light, and beautiful

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my review of the HP Spectre 360 late-2017 version laptop computer, model # 13-ae011dx. . I have owned the 2015 version of the HP Spectre for 2 & ½ years and I must say that it is a superb machine and the newest model is even better. I also own an HP desktop, the Elite 700-414. I have been extremely happy with HP’s computer products, especially the Spectre series. I have not had to contact HP for any reason and that tells me that their products are built well; they are reliable; they are low-maintenance; and they will work for me until I am ready to get a new one. I have the Intel i7 chip in the 2015 version and 8 gigs of ram. The new model that I own has the latest generation of the Intel i7 chip, and it also has 8 gigs of ram. Even though it has the equivalent hardware it runs much faster. Also, because it does not generate as much heat, the fan does not need to run as often so it conserves power, runs quieter and the battery life is much longer. In the older model Spectre the fan kicks on a lot more and can be a little disturbing at times. I fell in love when I saw the ads for the Spectre back in 2015. It is a sleek, thin powerhouse. The newest Spectre is even lighter and more compact. By taking the active screen almost clear out to the edge of the lid they cut the length and width down by a full 1/4 inch the whole way around, making it smaller and lighter as well as thinner, without sacrificing screen real estate. The Spectre is a 360 machine, meaning that the lid can swivel all the way around, disengaging the keyboard and essentially turning it into a tablet, making it very convenient in certain situations. I like to stand it up like a tent to watch videos and listen to Spotify. The Bang and Olufson speakers are on the bottom of the body, but when you have the Spectre standing in tent fashion or fully open in tablet mode, they are facing you. The sound is good no matter what position it is in in the newest Spectre. They sounded a little like they were inside a can in the older model, but not in the newest version. Both Spectre models I own have a 1080P HD touch screen and that is perfectly adequate for my needs, but you have the option to get 4K because the Spectre is customizable. The HD screen is crisp and clear in both models, each using Intel’s integrated graphics 520 and 620 respectfully. The 2015 Spectre has a card reader that fits a standard XD card, 3 USB-2.0 ports and a charging port. The charging cord on the older Spectre is what I would call a standard setup. It consists of the wall cord and then the adaptor with a charging cord that goes to the charging port on the left side of the laptop. It is sort of bulky like most laptop chargers, but together the cords are about 6 ft. long. The new Spectre uses a type-C thunderbolt to charge and it is fast. The charge cords are about 8 ft. long overall. At the wall plug end it is set up similar to the Mac Pro. You can use one cord directly or you can change the plug setup and use both cords to extend to the full 8 ft. From 15% power it only took 1 hour and 15 minutes to reach 100% power on the new Spectre! The older Spectre takes about 3 hours. Plus, there is another type-C Thunderbolt port for data or media. Not only is Thunderbolt faster, but you can insert the connector in any direction. There is no shape that must match up like with the standard micro USB, or USB 2.0, or USB 3.0. Also on the back-left side behind the start button there is a USB 2.0 port. More towards the front on the left side is a micro card reader that is great for folks with an Android phone that use a card, or someone who films and shoots pictures with a drone. I almost forgot, this Spectre (2017) also came with a pen and it works great with the new Windows 10 fall upgrade. The newest HP Spectre 360, model # 13-ae011dx is overall a faster, quieter, smaller machine than the 2015 version. Again, I thought the 2015 Spectre is light, but the new Spectre is a lot lighter, no heavier than the 12.9 iPad. I own a Surface Pro 2, a Surface Pro 3, a Surface Book, a Mac Pro (2015), and the HP 700-414 desktop. Out of all of them I use the Spectre as my travel computer. It holds a charge much longer than my other laptops and is thinner and lighter as well, and it has a touch screen. Also, it has proven to be more dependable, and my newer model has been even more reliable than the older Spectre. If you consider that I have owned the HP desktop for 3 years, and the Spectre for 2&1\2 years and I have never had any issues with them, this testifies to the quality of the HP products. I highly recommend you consider the HP Spectre 360 if you are looking for a quality laptop that looks great too. If you cannot find a model that suits your needs, then customize one. (The Spectre is a higher-end machine so I cannot testify to what the quality of HP’s cheaper machines is.) I believe that you cannot go wrong with that decision in my opinion and you will be glad you made that choice now and 2 years from now too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing laptop! does everything you need it too. perfect for college

    I would recommend this to a friend