Customers are impressed with the Spotlight Cam Pro's excellent camera quality, ease of use, and effective motion detection. Many appreciate the bright LED lights and reliable night vision, enhancing both security and convenience. Positive feedback also highlights the relatively easy installation process. However, some users express concerns regarding the battery life, suggesting it could be improved.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 485 reviews
Rated 1 out of 5 stars
Good Camera Requires Bad & Overpriced Subscription
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’d give zero stars if I could. Ring only cares about getting new subscribers. If you don’t pay them for a subscription you get a free month every time you connect a new device. If you buy 3 cameras they give you 3 months of professional monitoring free. If you’re already a paying subscriber you get no benefits at all. They say you get exclusive discounts but the devices are always more affordable (brand new) through 3rd party retailers. Any offers for 6 months of free monitoring or something akin will not extend your subscription. My alarm has gone off plenty of times in the last couple years with “professional monitoring” active and I’ve never once been contacted by their monitoring team. There’s no way for you to see notes from the monitoring team & they don’t contact you when the alarm is going off so how do we know they’re actually monitoring anything?! They’re not.
So I’ve given them thousands of dollars for devices and hundreds in subscription fees for… the ability to store video clips. That’s it. That’s what you pay hundreds of dollars a year for. Do yourself a favor and invest in one of their competitors that allows you to store video locally. Don’t get tricked into an expensive subscription that RING doesn’t deliver on.
Thank you for taking the time to share your experience with us. At Ring, we want to ensure that you have the best possible experience with our products and services. Your peace of mind and security are extremely important to us. Being able to save, download, and review footage captured by your Ring Spotlight Cam Pro is a valuable feature of the Ring Protect Plan. We can definitely provide you with more information regarding the professional monitoring and Ring Protect Plan concerns that you mentioned in your review.
At Ring, we work hard to be completely transparent in both our products, and the optional services in which we provide. The Ring Protect Plan is mentioned on our Ring packaging, on our website, in the welcome email you received upon setting up your device. Your Ring products provide their standard features (instant alerts, live view, and two-way talk) without any subscription. Ring Protect Plans simply offer downloading and sharing video capabilities, for those who want them.
If you are not receiving calls from the Ring Professional Monitoring team upon an alarming event, we recommend ensuring that the feature is enabled in the Ring app. Please follow these steps to enable Ring Professional Monitoring: Open the Ring app. Tap the Menu. Tap Settings. Tap the monitoring option that is currently listed under Type. Tap Professional Monitoring. Tap I Agree to agree to the terms and conditions. Complete the rest of the professional monitoring setup, then check your email.
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors.
Thank you, Melissa from Ring.
Cons mentioned:
Battery life
Rated 3 out of 5 stars
Battery from manufacturer drain really fast
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Why 3 stars because first I thought the battery life from the manufacturer should be almost full but unfortunately not because after the geek squad installed it less than a week the battery already out and other than that I thought this camera only need one battery but the reality tells different because there is another slot for another battery and ring doesn't provide it we have to buy that extra battery.
Hi there, I'd be happy to offer some clarification on your Spotlight Cam Pro. We always recommend fully charging the battery before installation for our battery powered devices. This is because the battery level out of the box may vary, so it is best to charge it up prior to installation. Additionally, only one battery is necessary for the Camera to operate. A second battery can be added if you want, which is why there are two battery slots. If you have any other questions about your Spotlight Cam Pro, see answers from other neighbors on the Ring Community https://community.ring.com/. Best, Ashley from Ring.
Rated 1 out of 5 stars
Sad
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nothing but regrets! it is constantly updating. completely worthless! Called ring to see if there was something that could be done. And if the camera was functioning properly? Ring rep said yes, that’s normal.
No, I would not recommend this to a friend
Brand response from Ring
Posted .
Hi DJsMom.
We appreciate the time you have taken to share your Ring experience with us. We understand how important it is for your Ring Spotlight Cam Pro to function consistently and reliably, so you are alerted to any wanted or unwanted activity in or around your home. The features and technology provided by the Ring Spotlight Cam Pro are incredibly valuable and help provide you with peace of mind about your home security. Rest assured, we hear you and are here to offer you some help.
It sounds like the device is not performing to your expectations. Firmware is a software program embedded into your Ring device that keeps it functioning properly, and is automatically updated. Battery-powered devices can’t be used while firmware is updating. When the light on your device stops flashing or goes dark, the update is complete and your device is ready to use. Wired or plug-in devices can be used while updating, but performance can be temporarily affected. When the light on your device stops flashing, the update is complete and performance returns to normal.
Note: Do not press the setup button or disconnect your device from power while your Ring device is updating.
We invite you to reach out to our community if any additional information is needed regarding your Ring Spotlight Cam Pro. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.
Thank you, Amilia from Ring.
Pros mentioned:
Camera quality, Motion detection, Overall performance
Rated 5 out of 5 stars
Great Camera
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This camera is great. We like the motion detecting light and the video quality. It also has multiple options for batteries, wired, or solar. Love ring products. Been using them for a long time.
This reviewer received promo considerations or sweepstakes entry for writing a review.
In my pursuit of enhancing home security with a blend of elegance and functionality, the Ring Spotlight Cam Pro has proven to be an exemplary choice. Its sleek design seamlessly integrates into the home’s exterior, offering both aesthetic appeal and advanced surveillance capabilities.
The 2K HDR video quality delivers crisp and clear visuals, ensuring that every detail is captured with precision. The radar-powered 3D Motion Detection and Bird’s Eye View features provide a comprehensive overview of activity around the property, enhancing situational awareness . The dual-band Wi-Fi connectivity ensures a stable and fast connection, facilitating real-time alerts and live streaming without interruption. 
The integration with the Ring app allows for intuitive control and customization, enabling me to tailor the settings to suit the specific needs of my residence. The two-way talk feature, complemented by advanced noise cancellation, ensures clear communication, while the built-in LED lights and siren serve as effective deterrents against unwelcome visitors .  
While the device offers a plethora of advanced features, it’s worth noting that some functionalities, such as video recording and extended storage, require a Ring Protect Plan subscription. However, the core features provide substantial value even without the subscription. 
Overall, the Ring Spotlight Cam Pro stands as a testament to thoughtful design and technological innovation, offering peace of mind through its reliable performance and user-friendly interface.
Crystal-Clear 2K Video and Reliable Security Perfo
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Ring Spotlight Cam Pro Battery with 2K video is an excellent upgrade for home security. The video quality is impressively sharp, even at night, and the motion alerts are sometimes quick and accurate but are for the most part. The built-in spotlight and siren add extra peace of mind, while the rechargeable battery makes it easy to maintain without messy wiring. Setup is simple through the Ring app, and two-way audio works perfectly for quick communication. A great choice for anyone wanting powerful, wireless home protection. I thought the light would be a bit brighter but its good enough
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love my new camera picks up every motion and the night vision works great, great quality definitely recommend it!!☺️
I would recommend this to a friend
Pros mentioned:
Camera quality, Ease of use
Rated 5 out of 5 stars
Ring review
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
So I have had some time to fully test these Ring cameras. Lets start off with the install. Very easy to install really if you can use a drill your golden . Setting up was a no brainer . The app is very basic and easy to navigate. I do recommend getting the solar panel to charge your device if you cannot place near a plug . They work well and stay charged. As far as the camera itself they lag when something has entered its field, but does manage to catch whatever is in its range. The nightime camera is good to a point, it does not focus well , even though i have it set at factory specs. Maybe iam missing something here. The main two cameras i have light up very well. When something enters its zone it will give great detail . Great products. Iam happy
This reviewer received promo considerations or sweepstakes entry for writing a review.
Disclaimer: I got a chance to win a $400 gift card for this review but it has not impacted my opinion in any way.
Overall the camera is great. It feels sturdy and was easy to install. Battery life is good but will change drastically depending on how sensitive the motion detection is and how much footage you want it to capture. My busiest camera pointed down my driveway toward the road gets about 30 days on a full charge with about 10 captures per day (30 seconds each). Video quality is solid. Sound quality is excellent. My ONLY complaint is that while is holds up outdoors and is not in direct sunlight or rain, the lense (or lense cover) develops condensation and fog occasionally and will blur the image a bit. It does go away on its own though.
I would recommend this to a friend
Brand response from Ring
Posted .
Hi ridicularded.
Thank you for taking the time to share your experience with us. We understand the importance of having your Ring Spotlight Cam Pro record clear and concise videos so that you can effectively monitor your home. Being able to rely on the recordings from your Ring Spotlight Cam Pro is an essential feature of the device. We can definitely provide you with more information regarding the concern that you mentioned in your review.
It sounds like the device is not performing as expected. As the weather gets colder, you may notice some condensation forming on your Ring camera lens. Rest assured this is normal for Ring devices. To remedy this, we recommend using an anti-fog product on the lens to prevent it from reappearing. While there's not a particular product we can recommend, some of our neighbors have found success using Rain-X products which should help with the condensation you're receiving from the cold weather.
If any additional information is needed regarding your concern, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today!
Thank you, Miyuki from Ring.
Pros mentioned:
Camera quality, Ease of use, Motion detection
Rated 5 out of 5 stars
Ring Security pro light
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's an amazing electronic security camera. Even in dim lighting, it provides clear video clarity. The motion detection feature is excellent; it instantly notifies me when there is movement. I can watch my property from anywhere with ease thanks to the app's user-friendly UI and easy setup process. All things considered, I heartily suggest it to anyone searching for trustworthy home protection.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love the quality of the videos and how it allows me to change whether I want the light. The only downside is that the battery drains faster.
I would recommend this to a friend
Pros mentioned:
Camera quality
Rated 5 out of 5 stars
Lights, camera, action
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love it. I went with the battery one so that I could just install it myself. It was quick anf easy. Great picture and it been over 3 months with the same battery.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Camera works well, i suggest getting the solar panel so you dont have to recharge the batteries. I found I was charging them once every couple weeks. Great camera for the price
We appreciate you taking the time to share your experience with us. We are pleased to read that you are enjoying your new Ring Spotlight Cam Pro! At Ring, we believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!
There are some troubleshooting steps that you can take to ensure that you have your device set up for optimal battery-life performance. The more events captured by your Ring devices, the more your battery is used. Using "Live View" can also drain your battery faster. If your device is capturing an excessive number of events each day, you may need to recharge your battery sooner.
To prevent excessive activity, under "Motion Settings" for your device in the Ring app, you can:
Adjust your "Motion Sensitivity" slider to a lower sensitivity. Redraw your "Customizable Motion Zones." Change "Motion Frequency" to regularly or periodically. You could also adjust the direction of your Ring device so it doesn't detect as much motion.
You can go to "Power Settings" in the Ring app to see what features may be draining your battery.
To access "Power Settings," open the Ring app:
Tap the menu (≡) on the top left of the dashboard. Tap "Devices." Tap the individual device (video doorbell or security camera) you want to check. Tap "Power Settings" to check your "Battery Level" percentage and "Feature Power Usage." Tap a feature to adjust "Snapshot Capture," "Motion Frequency," and "Video Recording Length.".
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips and Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our Ring Community today.
All the best, Miyuki from Ring.
Pros mentioned:
Camera quality, Night vision
Rated 5 out of 5 stars
Excellent choice for easy home surveillance
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is easily my favorite Ring product to date, and I am fully invested in the Ring ecosystem. Installed this quickly and easily on the exterior of my brick rowhouse located on a moderately busy downtown street.
Setup was simple and I was able to easily integrate this into my Ring home security profile. Mounting was straightforward. Placing this on the corner of the house allows me to see the street, sidewalk, gate, and entire side yard of my home thanks to the wide angle the HD camera captures. Offers me peace of mind that any passerby who might be up to no good would be in full view of the camera.
The speaker in this is LOUD. I tested it out on my partner who was gardening outside and he was quite startled by the volume, but would be incredibly useful to deter anybody who was unwelcome. One thing to note, this is NOT a floodlight. The lights on the camera are not very bright, and seemingly have no effect on the clarity of the video at night (which is already excellent in night mode)…more or less the lights are a feature that can be turned on to signal to somebody that they are on camera.
This model runs on the standard Ring quick-release battery pack. It comes with one installed, and has a second compartment for another battery to be installed to lessen the frequency of necessary charging, which is amazing!
Overall, I am obsessed with this offering from Ring. I often check in on the app just to see how busy the neighborhood is throughout the day while I’m away at work. Absolutely love it!
I would recommend this to a friend
Pros mentioned:
Camera quality, Motion detection
Rated 5 out of 5 stars
Great upgrade for ring camera
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am upgrading from the previous generation, and very pleased so far with the added features, camera, quality, video, quality, and detection, zones and system. Installation was very quick and easily integrated into my ring ecosystem. I highly recommend.
I would recommend this to a friend
Pros mentioned:
Camera quality
Cons mentioned:
Battery life
Rated 5 out of 5 stars
Good definition camera, very bright light!
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It has great definition! Sound clarity is great. The light on it its VERY bright!. Make sure u buy an extra battery for this thing it eats it up very fast.
Excellent for wifi connectivity and no electrical.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent Unit. Worked perfect right away. Added a solar charging panel and 2nd battery. This combo keeps it working just fine without having to run electrical wiring to it. Picture, sounds, speaker, motion detection and lights all working great.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought for in-laws for security at their property. Coverage is really good for front and back yard. Simple install with a hammer drill(brick). Good quality of vision and sound.
Only issue was having to move their modem/router to get better reception for the devices. Think about getting wifi extenders.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We have had no problems with this camara and have been dependent on it to safeguard us and our home by supplying images on a consistent basis to identify problematic people or with incidents that involve construction. We have the ability to download these images to provide needed information and proof to addresses any problems.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Its a nice outdoor unit and the picture quality is excellent. Could be a bit brighter but still gives off ebough light to give seveal meters of light in each direction. Night vision is very good. Overall no compaints and im running with 8 cameras to cover all sides and interior of house